I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Liam. Liam was absolutely amazing — kind, caring, professional, and very he... See more
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Replied to 57% of negative reviews
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One of the best customer service department that i have ever experienced and Daniel is really supportive and polite highly appreciated.
Sam was very helpful and I would recommend acorn insurance and granite finance
I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Lilian. She was very professional and kind and helped me solve my query with ease, i really appreaciated her help and was very happy at the end of the call. Thankyou for such amazing customer service.
I spoke to Marie this morning and she was very helpful. She dealt with my query promptly. Thanks Marie 😁
I can highly recommend this company. I went through a bit of a hard and stressful time and the staff were extremely understanding and helpful! Particularly Marie and David that helped me today.
Wonderful support,special from Courney ,keep up the good work guys
Brilliant customer service and good all round customer care
Amazing company helps out the best the can polite friendly and don’t make you feel uncomfortable definitely would recommend
Paddy was really helpful with my query/questions. Thanks a lot
Satisfied 😌
I Called on customer line For share my Personal(Financial) issu . Sam picked my call and Solve my problem or help me for future what i need to do .
i appreciate him he listened me and gave me plenty of time to explain my problem. I feel relaxed and thank you acron team for Quick response or solve me problem.
I spoke to Andrew . He was extremely helpful , explaining things clearly and dealt with my enquiry in a very professional manner , many thanks
Great help I recieve today and ghe nice lady was really kind and paitient with me even my english was not great.
I needed some help today over s bereavement and they were fab. Sam my caller was so understanding and considerate through out
Good customer service by the name of Joe, he is giving you 10/10 customer service thank you
I had a very positive experience with the customer service representative I spoke with. They were extremely polite, patient, helpful, and professional throughout the conversation. They listened carefully to my issue, explained everything clearly, and genuinely made an effort to help resolve it.
Excellent customer service and a great attitude. I really appreciate the support and would be happy to speak with them again. Thank you for your help!
Just like to say Courtney was a fantastic help ! Excellent service xx
Took out insurance through haven paid my deposit,realizing that I already had insurance with another company I canceled my insurance with haven/ granite finance only to be told yes I will receive a refund in 7 working days this was over 2 weeks ago, how come when they want payment it has to be immediately but to get a refund it takes weeks,my familyare struggling financially and this company is holdingon to people's moneyfor longer than is necessary, I have made a complaint to th FCA this is unacceptable
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