granitefinance.co.uk Reviews 

Andrew was quite helpful and kind when he assisted me to sort out my direct debits. He also clarified on my enquiry regarding the refund policy.

What can I Say, Max was absolutely outstanding a proper genuine human being who actually cared about the person on the other end of the line. Class and one reason I didn’t cancel my policy was due to his behaviour and great attitude

She was very professional and helpful to me. She made everything very simple to understand. I really appreciate her

What an excellent service, I’m really thankful to Sharon and Katelyn, both of them was amazing, very understanding and helpful

They are great to deal with, very professional and a think Andrew is great asset for his company he helped me with everything nice person very professional and polite and new exactly how to deal my issues, I wish him well...

I had an issue with my bank account and couldn't make a payment they understood it im grateful for that
Excellent service

Spoke to Max about a billing query. Max was really helpful and answered all my queries. Showed great support and advised me of the next steps.
Credit to the company. Thank you Max!

Zoe was an absolute angel. She was very kind and angelic. Heard me out and solved my query in a jiffy. A credit to the company.

Had some help from granite today been in a really bad situation car breaking time after time Aaron made life so much easier helping defer my payment and get me back on track definitely would recommend not many company's like this anymore all about the money usually 5 stars from me and thank you again Aaron cant thank you enough

Very polite and professional and understanding,

Christine Was brilliant at supporting me great customer service thank you

So today I spoke to Danny at acorn who was extremely difficult to communicate with and caused more alarm and distress to a myself who is currently in hospital after a major accident and made out that he was the victim of indirect swearing and felt that he wanted to play victim to avoid talking further to a customer. Found out its the same company as this one.

Excellent very polite very helpful and very efficient

David was great help. Very kind and resolved my situation with ease.

With how the cost of living is going sky high i was able to speak to a lovelly guy called will who not only helped me change my direct debit date to suit me but bcuz I missed a payment was kind nought to wave my late fee due to this issue thank you so much

The agents on the other end were clear and concise. They also had great customer service skills

Had a problem which delayed my direct debit, once called through support to pay for my bill, ive encountered Christine on the other end of the line which made the situation very simple and smooth to sort out.
Very polite representative, so would like to say thank you for giving such great customer service, Christine

Excellent service; they answer calls promptly, resolve issues immediately, and offer valuable advice.

Christine was excellent customer service very passionate dure to bad line went above and beyond 👏 excellent

I made many changes to my policy and gotten confused resulting in my missing a payment, once I rang customer service, they was very understanding and patience with me and help reminding me on my changes. Was very understanding and dismissed the late payment fee for me as they undstood its was just down to a simple miss understanding.