Gsworkwear Reviews 

130
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the great product quality and note that many orders arrive quickly and in excellent condition. Many buyers truly appreciate the helpful support and prompt communication received from the team when managing their purchases. Some reviewers were not happy with significant delivery delays, stating that shipping routinely took much longer than expected. People also pointed out issues with items arriving damaged, sizing inconsistencies, or encountering unhelpful customer service responses. A few others reported that certain products shown as available on the website were actually out of stock.

What people talk about most

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. While some reviewers... See more

Product

Clients share ambiguous opinions on product variety and sizing. While many reviewers praise the fantastic... See more

Delivery service

Reviewers highlight ambiguous experiences regarding the delivery service. While some customers report very... See more

Quality

Reviewers mention positive feedback about quality, praising the good materials, competitive prices, and... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After an initial hiccup of the item not arriving on said day. I emailed the company and got a reply stating that the item will be delivered next day & apologies for the delay. Item arrived and the i... See more

Rated 4 out of 5 stars

So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small. Returning for exchange has been q... See more

Rated 5 out of 5 stars

I purchased 10 items from GS Workwear which arrived on time, and in excellent condition. However, when I used the Draper watering can the rose lid dripped instead of spraying so I contacted... See more

Rated 5 out of 5 stars

Surprised so many low score reviews I've had nothing but a positive experience with GS over the last couple of years 3 orders for hoodies T shirts and polos All orders arrived quickly in as expec... See more


3.3

Average

TrustScore 3.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(130)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Bought an Elka coverall. It was even better than the description. Great quality and the best price out there. Delivered by Royal Mail within the timescale promised. I was kept informed by email of progress. Delighted. Thank you.

September 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Delivered On Time

Ordered some t shirts from this company. Package arrived on time and was sent details of delivery. All good arrived within 5-7 days.

September 4, 2024
Unprompted review
Rated 2 out of 5 stars

Sadly very disappointing

Sadly this was an extremely disappointing experience.

Ordered 3 pieces of garden equipment and the website informed me the items would arrive in 3-4 days. On the 4th business day I called them to ask where my delivery was. They informed me that they had been waiting on one piece from the ware house but it was arriving that evening. Once it arrived they would send it out and it would arrive in 1 to 2 days. I expressed my sincere disappointment and after much back and forth the call handler said he would upgrade the delivery to next day free of charge.

The next day came and went and no delivery. 3 business days later I called again, their phone line was closed even though it was only 4:30pm and their website says 5pm. The next day I called again and the call handler told me that one piece was still awaited from the warehouse and it might be another 6-7 days but he could split the order.

Neither call handlers seemed to really care. I asked for a refund and the call handler again said he could split the order for me. I said no, just give me the refund. To be fair, he did issue the refund without further argument but this has cost me 2 weeks now.

I tried not to order from the big one but now I am back where I started and have ordered from the big one but will receive my items 2 week later than I wanted (as at least they deliver).

Avoid.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed and one happy son

Was very skeptical of them when I saw some of the poor reviews on here after I placed my order. I'm happy to report I had nothing to worry about! I was informed when my order was dispatched, was able to track my order and it arrived exactly when the order said it would. My son really wanted a particular brand of wellies and every where else was super expensive compared to GS Workwear, my son is now extremely happy that he has them! Thank you GS Workwear.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely Satisfied

I could not find Puma Krypton Boots anywhere , they had them, I ordered them and received within a week and a half, they communicated well with me during the process as well,

August 21, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Ordered a pair of trousers over a week ago, no update, no arrival of product, nothing at all.

Called and after a lengthy wait time was met by the voice of someone who sounded like he wasn’t bothered at all. Was promised that it would be sent the next day with a tracking number, but surprise surprise, nothing. Finished work today to call again only to find their “phone line are now closed”. Strikes me that I’ve been taken by an absolute scam artist.

Avoid at all costs, terrible.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

I made the mistake of looking here…

I made the mistake of looking here after I placed my order, Like other I am waiting for my order and it has not been shipped, I placed an order the same time from a different seller and that has arrived but this shower do not ship.
If you come here before ordering take note of the negatives and think hard before wasting your money.

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid !!

Avoid !!! Three weeks for a pair of shorts that never arrived

Refund still not issued don’t order from them hassle

July 8, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Delaying tactics over refund

Lovely set of boots delivered on time - noticed a broken eyelet within 20 mins of wearing the boots. Boots returned next day for replacement or refund. Still waiting for my refund as they "need to speak to the manufacturer" (not my problem) before issuing the refund. Incorrectly quoted consumer rights act to me saying they had 30 days (not 14) to refund me. Avoid.

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service - Go Elsewhere

Absolutely shocking service. Ordered a hole saw on 28th May 2024, delivery was advertised as 1-2 days and it's now 6th June and still no delivery. Called the company and was given a feeble excuse that they had to order the item from there sister company (Bosch). Clearly they have no stock and are just the middlemen in a chain of deceit. Had to go elsewhere to get my product. As of today's date (6/6/24) they only have 38 reviews of which 47% are 1 star!!!!! Strongly recommend you avoid this middleman company and shop elsewhere if you wish to have your product in time, or at all.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Even 1 star review is too much.bi don't…

Even 1 star review is too much.bi don't even know why I am wasting my life and writing this... I ordered boots, hat and t-shirt I was waiting 2 weeks for theirs "speedy delivery" and even after 2 weeks of waiting for a goods I received wrong size boots. Ordered size 9 and the sent me a size 10 in box saying size 9 . Absolutely clowns... They said to sent it back so they'll resend a new pair instead they refund me. I do not recommend them. Just go somewhere else. Honestly the worst shop ever.

May 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good price and quick delivery

I ordered two Sealey Value Plus diamond blades for an old angle grinder, 100mm x 16mm. Impossible to get locally. GS had them in stock at a very good price, and they arrived on time, well packaged.

April 25, 2024
Unprompted review
Rated 4 out of 5 stars

Fantastic customer service

Bought some trade steel toe cap trainers. Price was awesome, trainers were at first awesome but after a couple of months of light use the glue have way. However customer service was 5star and i received my money back with no issues.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent.

I bought a pair of Buckler Boots from GS - good price, very straightforward buying process, and they arrived well packaged in a super-quick time. Thanks GS, I will shop with you again!

March 4, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Advertised free delivery to UK

Advertised free delivery to UK - purchased an item and paid for it, they cancelled the order as it was too heavy to ship to 'Ireland' As of the 1st March 24 , N Ireland is still part of the UK.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Winner as worst supplier

Obvious cashflow issues because have no advertised stock.
Took payment for order
Waited 5 working days before emailing them
Was told by them "5-7 working days should be allowed"
Working day 8 I am told that they have no stock and that it is at a sister warehouse ??
On day 8 asked them to give a lead time or refund.. no lead time provided.
Day 9 refunded because PayPal were going to intervene.

.. seriously affected my chain supply.

I went to this company after another rubbish workwear company let me down.

Avoid - if you want what your order.

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your time with this company

Don't waste your time with this company

I bought a jacket off them one month ago,for 5 days later the zip to fail.

I sent the product back and was told I would be sent a replacement out.
Then to be later told the replacement they where sending to me has failed there quality checks and I would not be getting another jacket.

Even though there's stock online on there site

So after one month,I'm back to square one,with no jacket for winter.

December 12, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look