After an initial hiccup of the item not arriving on said day. I emailed the company and got a reply stating that the item will be delivered next day & apologies for the delay. Item arrived and the i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very slow delivery took 7 days
Very slow delivery took 7 days, was going to buy some boots from them.
Glad I went elsewhere for a next day delivery
Speedy delivery, quality product. Strongly Recommend
It was the first time i shopped with GSworkwear.
I have put an order on the 21st of December and it arrived before Christmas! As it was a present for my partner he too-was very happy with the gift and with the quality of the product.
I would strongly recommend GSWorkwear.
P.S. I have researched the product before buying and what GSWorkWear had - was the best on the market IMHO
AVOID!!!
Order on 8/10, no despatch after 6 days.
Emailed....no response
Emailed again......no response.
Phoned..... Vague response
Terrible customer service
Brilliant service
Ordered a hard hat to work on site with and came within 2 days of ordering like said and exactly what I ordered. Also came with a air freshener for the van! Vary happy with service! Will use again
just received my stilto cap trainers…
just received my stilto cap trainers grate fell
Complete waste of time
went to the GS worker website to buy a draper digging hoe and ended up also buying a draper leaf hake. I did not receive the track number. When the parcel arrived I noticed that only one item was sent to my disappointment the main item was missing. Also I didn't receive an email saying the item was out of stock or about the amount to be refunded. If I had known that the product was out of stock I would not have bought anything. Complete waste of time.
Customer service at Gsworkwear
I purchased Dunlop wellington boots from Gsworkwear. After a little over a year of light wear one began to leak due to having split at the seam. I expected longer life from Dunlop boots so asked Gsworkwear for details of guarantee. They gave no response to my request for guarantee details, and made no attempt to consider the matter, simply replying that it was "wear and tear" and that they could not accept a return.
Dissatisfied I contacted Dunlop, who upon receipt of a photograph deemed the split a manufacturing fault. They contacted Gsworkwear to advise of this and of their opinion that my claim should be accepted. Gsworkwear still made no attempt to pursue the matter with me, as a result of which Dunlop themselves sent me a replacement pair. After receiving the new boots I politely contacted Gsworkwear to advise them of the outcome, believing it to be valuable feedback. I received no acknowledgement.
5 stars to Dunlop for excellent customer service.
0 stars to Gsworkwear for contemptible service.
Unprofessional infants
Supplied damaged merchandise, cancelled order without notification or reason, treats customers with contempt and plenty of spam.
If you take your work seriously, use an commensurate supplier and stay well away from this one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








