Hartman Outdoor Products UK Reviews 1,688

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the durability and stylish design of the furniture. Many people appreciate the comfortable cushions and the overall aesthetic appeal that enhances their outdoor spaces. The delivery service is frequently mentioned as excellent, with promptness and careful handling of items being common themes. The staff is also commended for their helpfulness and pleasant demeanor, making the purchasing process smooth and enjoyable for consumers. However, some customers were dissatisfied with certain aspects, such as issues with product longevity, with some experiencing peeling paint, bubbling, or material degradation after a relatively short period. A few reviewers also noted problems with assembly, including misaligned parts or plastic caps that wouldn't stay on. There were also occasional reports of missing components upon delivery and difficulties in obtaining replacement parts or covers.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the furniture as... See more

Quality

People report positive experiences with quality, often describing products as top-quality, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting excellent customer support, prompt delivery, and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and friendliness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed tabl... See more

Rated 5 out of 5 stars

Eton casual lounge garden set - fabulous! Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set ra... See more

Rated 5 out of 5 stars

We are purchased our beautiful aluminium outdoor Hartman furniture and could not be happier. It’s just a bit different from the “norm” seen on other websites … beautiful design , quality thick cush... See more

Rated 5 out of 5 stars

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautif... See more


Company details

  1. Furniture Manufacturer
  2. Garden Furniture Shop

Written by the company

Enjoy the summer with Hartman! Beautiful weather outside invites us to live life to its fullest, to get out in the great outdoors and enjoy a party or two. Everyone can recall special outdoor moments. Our gardens are a place for social gatherings with family, loved ones or friends, with snacks, drinks and a nice chat. That is why at Hartman we believe our furniture brings atmosphere into your garden; creating pleasure and guaranteeing the ultimate garden experience. Established over 50 years ago, Hartman is experienced in producing beautiful garden furniture for exceptional garden spaces. Globally headquartered in Enschede, The Netherlands with sales offices here in the UK as well as Belgium, Germany, Czech Republic, Hartman is committed to produce products that provide comfort, design and quality. Comfort - Enjoying your outdoor space should not come at the expense of comfort. Here at Hartman we ensure comfort is at the forefront of all new product development. Whether it's a dining set for your al fresco moments or casual dining for catching up with friends with a glass of wine, you can be sure to feel comfortable all day long with your Hartman Furniture. Design - Innovation is a crucial element to Hartman furniture, developing original garden furniture with stunning design features. From gas fire pits for the chillier evenings, to multi-function dining sets for your parties. Hartman leads with exciting design features for your outdoor spaces. Quality - With over 50 years' experience, Hartman knows better than anyone how to make beautiful garden furniture that is durable and at the highest quality. Developing unique pieces that are durable and weather resistant, from the framework to the fabric, your Hartman furniture will remain stunning for years to come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and service.


I found the garden furniture fairly easy to assemble. The product is of excellent quality and comfortable. We had a slight issue with the weatherproof cover and contacted customer service, who treated our concern with understanding and professionalism, quickly attending to our concern and rectifying our problem.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was…

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed table/chairs height adjustable, went through additional bits provided if smaller parasol pole ever used, gave advice on upkeep and what to do on windy days!

April 15, 2026
Rated 5 out of 5 stars

Hartman Garden Furniture

Great quality,beautiful furniture. Expertly packed.
Clear instructions. We are very happy with our new acquisitions - Capri 4 seater table set and Capri Bistro set.

April 12, 2026
Rated 5 out of 5 stars

Berkley Garden Dining Set

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautiful, good quality set. A great service from start to finish. Would have no hesitation in recommending this company.

April 3, 2026
Rated 5 out of 5 stars

Hartman Asher 2 seat sofa set

Did a fair amount of research and went to view other products by Hartman. I am delighted with my set. It was to be fair an end of line so sale price but would have paid full price. Quality is fantastic. I chose the dark grey with folio wood effect detail. It’s very comfy. Seats firm but will keep shape. Purchased Hartman cover set and also excellent quality. Really sturdy yet comfortable with angled back. Looks really expensive.

April 12, 2026
Rated 5 out of 5 stars

Lovely furniture

After a couple of visits to try out I purchased the Hartman Capri 4 seater round table set from our local Garden centre.
The seats are very sturdy and a good height which is good for me. The whole set is a quality product, I love it

March 30, 2026
Rated 4 out of 5 stars

Good looking furniture

I would have rated the product 5 but we had great difficulty fitting the table together. Once we realised how the panels fitted to the legs getting the table to line up was not easy at all. I would also add that the spanner provided was slightly too big for the nuts and kept slipping off. The sales assistant in Garsons did say fitting the table together may need patience so I guess others may have had issues. Maybe Hartman should look at making the table a fixed piece like the chairs. However all in all the set looks great in our conservatory.

April 7, 2026
Rated 5 out of 5 stars

Comfortable and Robust

I chose the Hartman Eden two seater lounge set. Very solid construction but the aluminium frame makes it light enough to move around easily. The body of the seats came complete I just had to bolt the legs in which was simple and quick to do. All fixings and Allen key’s included with very easy to follow instructions. My only criticism is the bolts are not marked with ‘chair’ or ‘table’ and as the table bolts are a tad longer I’d suggest doing the table first and seeking out the packet with the longer screws in. That said I was sitting comfortably within an hour. The covers are all removable should the need to clean arise, but they are very good quality. The cushions are firm and deep making the chairs supportive and also no too low that you can’t get out of them. All in all a very comfortable lounger. I also bought a the Hartman covers for this set which I would very much recommend. The covers are really good quality and fit easily and quickly, even have strong elastic loops at each leg to hook under each leg to prevent the cover riding up in a storm. Really nice touch and has already proved to be an excellent idea for the breezy place I live. If you want outdoor seating that is both comfortable and I suspect is going to be very durable then the Hartman Eden Lounge range I can highly recommend.

March 30, 2026
Rated 5 out of 5 stars

Fantastic

We purchased from Mid Ulster Garden centre they were fantastic to deal with. The furniture arrived on the appointed day at the appointed time and they kept us up to date regarding delivery. The furniture was beautifully packed. We are absolutely delighted with it. This is our 2nd purchase of Hartman Furniture for two different areas of the garden. We can highly recommend.

March 28, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look