Hartman Outdoor Products UK Reviews 1,688

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the durability and stylish design of the furniture. Many people appreciate the comfortable cushions and the overall aesthetic appeal that enhances their outdoor spaces. The delivery service is frequently mentioned as excellent, with promptness and careful handling of items being common themes. The staff is also commended for their helpfulness and pleasant demeanor, making the purchasing process smooth and enjoyable for consumers. However, some customers were dissatisfied with certain aspects, such as issues with product longevity, with some experiencing peeling paint, bubbling, or material degradation after a relatively short period. A few reviewers also noted problems with assembly, including misaligned parts or plastic caps that wouldn't stay on. There were also occasional reports of missing components upon delivery and difficulties in obtaining replacement parts or covers.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the furniture as... See more

Quality

People report positive experiences with quality, often describing products as top-quality, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting excellent customer support, prompt delivery, and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and friendliness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed tabl... See more

Rated 5 out of 5 stars

Eton casual lounge garden set - fabulous! Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set ra... See more

Rated 5 out of 5 stars

We are purchased our beautiful aluminium outdoor Hartman furniture and could not be happier. It’s just a bit different from the “norm” seen on other websites … beautiful design , quality thick cush... See more

Rated 5 out of 5 stars

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautif... See more


Company details

  1. Furniture Manufacturer
  2. Garden Furniture Shop

Written by the company

Enjoy the summer with Hartman! Beautiful weather outside invites us to live life to its fullest, to get out in the great outdoors and enjoy a party or two. Everyone can recall special outdoor moments. Our gardens are a place for social gatherings with family, loved ones or friends, with snacks, drinks and a nice chat. That is why at Hartman we believe our furniture brings atmosphere into your garden; creating pleasure and guaranteeing the ultimate garden experience. Established over 50 years ago, Hartman is experienced in producing beautiful garden furniture for exceptional garden spaces. Globally headquartered in Enschede, The Netherlands with sales offices here in the UK as well as Belgium, Germany, Czech Republic, Hartman is committed to produce products that provide comfort, design and quality. Comfort - Enjoying your outdoor space should not come at the expense of comfort. Here at Hartman we ensure comfort is at the forefront of all new product development. Whether it's a dining set for your al fresco moments or casual dining for catching up with friends with a glass of wine, you can be sure to feel comfortable all day long with your Hartman Furniture. Design - Innovation is a crucial element to Hartman furniture, developing original garden furniture with stunning design features. From gas fire pits for the chillier evenings, to multi-function dining sets for your parties. Hartman leads with exciting design features for your outdoor spaces. Quality - With over 50 years' experience, Hartman knows better than anyone how to make beautiful garden furniture that is durable and at the highest quality. Developing unique pieces that are durable and weather resistant, from the framework to the fabric, your Hartman furniture will remain stunning for years to come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Disappointing Capri cover

I have recently purchased a cover for my capri table. At reception, the weight and feel made it easier to justify the price… Until trying fitting, it simply wouldn’t stay in place. After every windy event I had to fix it, to the point I was doubting having bought the right cover reference…
Finally, after less than 3 months of using it, one of the elastics snapped.

September 18, 2025
Rated 5 out of 5 stars

Style and comfort

The Tierra lounge set is both stylish and really comfortable. It is well made and we are delighted with our purchase

November 27, 2025
Rated 4 out of 5 stars

Very Good Quality and Service

We experienced some items missing from our table and chairs one of the screw in feet had disappeared and the parasol indert was missing inside the table. The after sales team promptly sorted this out for us and kept us well informed. The Chairs and Table are very good quality and solid.

July 26, 2025
Rated 1 out of 5 stars

Extremely disappointed with my Hartman replacement pergola canopy

I’m really disappointed with my Hartman replacement pergola canopy. It was very expensive (£120), but the quality is poor — the fabric only lasted two summer seasons before it started to degrade and rip. For something at this price point, I expected it to be far more durable.

The warranty is only one year, which is pretty poor for an outdoor product meant to last. When I contacted customer services, they simply told me I would have to buy another replacement, offering no goodwill or assistance.

Considering how much the original pergola cost, it’s no longer cost-effective to keep replacing the canopy every couple of years. Sadly, the whole thing will probably have to be replaced, which makes this purchase feel like a complete waste of money.

I wouldn’t recommend this product — overpriced and not built to last.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product

Not cheap, but fantastic quality and great looking furniture. Purchased Orion six seater dining set with parasol, delivered free within four days and five year warranty.
Well pleased.

October 9, 2025
Rated 5 out of 5 stars

Wonderfully designed and well…

Wonderfully designed and well manufactured. Very robust and looks beautiful in the garden. In addition, the amount of care taken in the packaging and protection given to each item before transit is amazing.

October 6, 2025
Rated 5 out of 5 stars

Impressed

We've only had the furniture a week but it looks good and feels strong. My request for info about the warranty was dealt with quickly and easily.

September 30, 2025
Rated 5 out of 5 stars

Hartman Berkeley 6 seat…

Just bought a Hartman Berkeley 6 seat set including cushions and umbrella and stand. Product looks great and used it for the first time on 23/09/25.
Very pleased with the quality and the 5 year guarantee!

September 25, 2025
Rated 5 out of 5 stars

I bought my outdoor dining set

I bought my outdoor dining set. Consisting of 1 large oval table, 6 chairs, 1 parasol (with cover) 1 heavy duty cover to cover everything.
The staff were very friendly and helpful and we received our furniture the next day.

August 29, 2025
Rated 5 out of 5 stars

It’s lovely

From ordering, to assembling the furniture, only 5 legs and a couple of Velcro strips. It was so easily and looks lovely on the patio, very comfortable too.

September 8, 2025

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