Hatmeo Reviews 

I inadvertently made a duplicate purchase and instead of letting it go through, the company responded quickly to ask how I wanted it handled. I responded and it was taken care of immediately.

I ordered their toothbrush in December, 2025. Customer Service said that if I paid $9.99 for shipping, the company would send me another toothbrush. This was in March, 2026. This toothbrush did not work. From the middle of the toothbrush to the back, the toothbrush did not light up or vibrate. I have sent countless pictures in. Customer Service said that if I paid $9.99 for shipping and wrote a good review for their product, the company would send me another toothbrush. I found this deceptive and fraudulent. I have asked to be contacted by a supervisor countless times to no avail. So I am out the cost of the toothbrush and an additional charge of $9.99 for second shipping charge.

I made a purchase and in reviewing my account noticed an over charge. I messaged the customer service department. They responded with looking into the situation and correcting the error. I wasn't pleased with the original over charge but mistakes can and do happen. The service I received in correcting the error was most impressive.

As reported before these products are of inferior quality and are cheap Chinese knockoffs. I asked for a return address but was told no and offered a $7 refund. I have ave since discovered that they are selling on Amazon and there are many negative reviews and a scam alert online. Beware these products are a rip off.

Sizing is ridiculous. Took months to find my account and looks like no refund although Company says will refund. Customer service terrible. Gave them a 1 but it’s actually a 0.

The USA wreath was junk. The picture on the site was not close to sold item. I sent several e mails asking for return instructions and got back offers instead. Finally I learned that if the product "got lost" in shipping to China I would get nothing. I had to send them my info and order# for a partial refund ?? I am waiting on the partial refund just to end this saga. That might get lost in shipping too. DO NOT DO BUSINESS WITH THESE PEOPLE

Do not use this company, total scammers.
I ordered bras for my mother $80. The bras I ordered were not the ones I received. I emailed them to see if I could return I received an email back stating that the address on the package was not a return address and I should consider ordering another size. I tried to email them back again to say it was not a sizing issue and that they sent me the entire entirely wrong bras and my email would not send. They literally blocked me from emailing them. And now my elderly mother is out $80. And this is why I will only buy American from now on. Hatmeo is a scam company!

Hatmeo bras.
Needs to be made of stronger fabric.
Being an older woman. I cannot get the bra on due to old shoulders. The bra needs to have front closures on it.

Terrible lying company with no replies to emails. Never want to give address for return of bras that dont fit properly.
Purchased 4 what an idiot over $120 worth for no way to return.
Will only remove this if they give me return address and relace money into paypal.
Otherwise DONT buy anything from them really bad online company.
Christine

What I received from Hatmeo was not what I ordered, and the refused to correct the problems. The problems: false advertising, inferior product, poor quality, wrong materials, poorly made, refusal to admit to any wrong doing, refusal to correct the problems, refusal to refund (except for $6 out of the approx. $60 that I spent).

Well, this is the last time I ever purchase anything like a bra without trying it on. I did exactly as advertised and made sure I bought the appropriate size, but it was at least two sizes too small for me, and would not even remotely trust to repurchase any size.
What a drama trying to get this refund done. The customer service was appalling. I’m speaking about dozens of emails from them literally begging and grovelling for so long to either keep the items and or exchange,starting with $14 refunds and went all the way up to $60 and would allow me to keep the product, or just pay for shipping to get a replacement.(I paid AU$128.35 for 3) Then asking me for a five star review if I accepted their proposal. I had to beg them to leave me alone and stop contacting me.
Thank God for PayPal, who refunded me on their behalf, but the whole process was wearing me thin and took so long. Never again!

There was an initial problem with sizing, but after negotiations with the Customer Service team, this problem was overcome satisfactorily. The Customer Service team were, at all times, prompt, professional and courteous. I would thoroughly recommend them.

I ordered 3 bras using the sizing chart Hatmeo provided. After 5 weeks they eventually arrived and did not fit at all. I asked for a refund. I was offered a voucher and a $10 refund on a $124 purchase and to keep the bras. What I am supposed to do with them I have not idea. I have insisted on a refund. They have finally agreed to a refund of $104. I have paid $20 postage to China. Waiting to see if the parcel arrives and if I MIGHT get the refund. I find this company to be a rip off, hiding behind small print. Much better companies to order from.

Shocking. The bras are nowhere near sizing advertised. The return process is non-existant. Paid $124 - the offer a $10 credit. They claim it is too expensive to return. My 2nd bad experience with them
AVOID AT ALL COSTS.

The bra offers absolutely no support, is made of very flimsy and cheap material. The company then makes is very difficult to return the product. I paid $59.80 for the bra and $5 was added at the checkout even though it said free delivery. When I tried to return it, I was offered first $5 refund to keep the bra, then $6, then $7 until it got to $9 with each request to return the bra and get full refund as stated on Hatmeo website. Finally, when I insisted on returning it, I got an address in Shanghai, was told that $14 was for delivery and $5 for insurance, and I will get back $45 once they reeive it. The cost od sending it back to China and the uncertainty of getting a refund at all made me hesitant to spend more money on this cheap product. Overall very bad customer experience and total waste of money. I will never buy anything from this company, not worth the hassles they put you through when you are trying to return the cheap product.

My husband purchased two of the sonic tooth cleaning systems. They are clearly not as effective as our current toothbrushes. Their return policy requires the product be returned within 30 days of delivery. When I attempted to follow their published return policy I received the same answer as others reported. They would not share the return address and they offered $7 for a $92 purchase, with the explanation that (1) it will be too expensive for me to return to their international address and (2) it may get lost in transit. When I again insisted they send me the return address, they offered $8 but still no address was forthcoming. It's been days since I declined that and requested the return address again but no reply is forthcoming. Their email responses are several days after my inquiries and now the 30 days has passed, but I'm still trying....

The bra was not accurate to the size in Label. It has to be sent back to China, so all they want to give me is $3.00 for a $40 purchase. They should not be able to be in business. Never buy from China. Always American made. Won't happen again.

Don’t waste your money - it’s a con. These bras are terrible quality and nothing like the picture. I am trying to return them - cost over $100 aus dollars and this is the response I got “ We understand your desire to return the item.

However, in cases like this, the cost of return shipping can sometimes exceed the item's original price. Furthermore, we are unable to issue a refund if the return shipment is lost in transit. To provide a satisfactory resolution while avoiding these risks, we propose a compromise of $8 to close this matter”.

This is a scam. The sizing is totally wrong i ordered XXL and XL both way too small and they just don't fit around your body, and i am not a large person. I paid $95 and they say refundable, but it is not.
Asking for a refund was not forthcoming, an $8 refund and voucher for $40 - why would i want to buy more of these? have to chalk it up to checking reviews before i buy anything again. BEWARE do not buy this product.

I've been had! Wish I'd had the good sense to read the reviews of the company before ordering. Like others I received inferior bras, nothing like expected. Was given the same run around when trying to do a return, I did finally get an address to return the items ( in China), but postage was expensive and then the items had to be approved for refund. Who's to say they wouldn't find fault with the product and refuse a refund. Decided to cut my losses and accept an $8 refund and told them to keep their $30 voucher.
This girl has had her lesson in 'buyer beware'.