They communicated well. I am not a knowledgeable computer person. Was finally able to pay the shipping for a larger size. Hoping it will arrive soon and fit.
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Company details
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Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.
Contact info
United States
- customer@hatmeo.com
- www.hatmeo.com
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Lovely Shoes!
Great product, very happy with the shoes, very good quality 👌
Customer service is excellent too.
Would thoroughly recommend. 😊
Brilliant comfortable shoes in lovel…
Brilliant comfortable shoes in lovely colours. I ordered a size too small and they were swiftly exchanged with no hassle. First class service, thanks!
Dont buy ...very dodgy ...will not refund like website states they will
Zero stars....bra isn't great for ppl that need support and now they wont refund a unused bra sent back jn the time frame..offering $6 back should be refunding $44
Good service but shoes very undersized
Service from long distance supplier was excellent - 5 stars. Shoes received were good quality but drop a star for being very undersized. Replacement dealt with efficiently and cost effectively but unfortunately still too small. Note the recommendation to order larger size.
I had a problem with the delivery but…
I had a problem with the delivery but they were very quick to resolve the issue.
Thanks for the promptness!!
Delighted with my shoes
Delighted with my shoes. Wanted a flat pair of shoes for summer wear at work. They are ideal, comfortable, attractive and lightweight. I would go up a size if you have slightly wider feet or your feet tend to swell in the hot weather. Excellent customer service. Highly recommend.
Sorted the problem
Sorted the problem with the bra's...which I am thankful for..and the bra is great and very comfortable...all in all very good
I BOUGHT a pair of shoes which were too…
I BOUGHT a pair of shoes which were too small the company said not to worry they would send a bigger size free of charge just pay the postage the experience with them was great
This is a super bra
This is a super bra, very comfortable and durable. Nicely stitched and top quality material. Worth every bit of the money spent.
Had to return my shoes because they…
Had to return my shoes because they were too small.. suggest you order a bigger size
Shoe order
I ordered some shoes from this company and was advised at point of ordering that I would be better off ordering a larger size,which I did. Unfortunately, they were still too small but with no problem, they will be replaced with a larger size with me just covering the extra postage. I can keep the original purchase!
Wrong shoes replaced swiftly with correct shoes
Initially they sent the correct shoes I ordered but they were too small for me to slip on. After exchanging several emails they sent me a new pair in a larger size if I paid the postage. Well made and very comfortable; happy customer.
Would recommend.
Good Customer Service
I received a refund for a product I no longer wanted swiftly and courteously. Thank you for good customer service
Return Shipping Insurance
Return Shipping Insurance was included with my Hatmeo purchase. I highly recommend this in case you have any returns.
Customer service at Hatmeo is excellent in communication, and making sure you are a satisfied customer.
Sincerely,
Mare
Womens orthopedic slippers.
My parcel arrived on time, well packaged, and in good condition. I was delighted with my item and would definitely recommend.
we ordered the wrong size bra when I…
we ordered the wrong size bra when I emailed company to exchnge for different size I was asked for order number and couldn't produce one, the person I had been in contact with told me to check my spam or deleted emails...no luck so I really didn't have anything to go onas far as tracking, after a few emails back and forth patience payed off and hatmeo was able to track down order and would replace for right size for just the shipping cost and won't have to return and bear cost of returning item
The All-Comfort bras are the best I've…
The All-Comfort bras are the best I've seen. I have tried many other bras and they don't compare in comfort. They are soft but uplifting. The bras have beautiful designs and color choices.
I purchased 6 bras in February
I purchased 6 bras in February. The bras were not as advertised and I immediately started a return process through their customer service. I spent $151 and customer service offered $40 and to keep the bras. That was unacceptable so I wanted to return the bras for a full refund. I had to send the bras back to China where they have been in China Customs since 4/21. The last offer to satisfy my return was $14. Don’t purchase anything from them as they have no US address for returns and they just take your money. I’ve now spent $151 plus $70 to return to China. Unscrupulous company and I will report them to the Federal Trade Commission.
Very Good Orthopedic Walking shoes.
I bought a pair of orthopedic walking shoes. They appear to be well made and sturdy. Very comfortable to walk in. Size estimates seem to be slightly on the small size; I would advise ordering a size (or half size) larger. The 10.5 (UK) size felt like a 10. Company Support were helpful and prompt.
Fast shipping
Shipping was a lot faster than I anticipated which was a treat. Size information by phone was reliable. Bras are very comfortable, no back fat showing which is awesome! Bras launder well, and I hang to air dry.
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