What a lovely travel company! I went to look (and book) a week's break and spoke with Danielle at the Garforth branch. Danielle was really knowledgeable and very patient. She looked at various options... See more
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We visited the Garforth branch and yesterday to book our summer holiday and were very happy with the experience. We had a specific set of requirements and Danni was very helpful and friendly an... See more
Natasha was a wonderful person who I saw,at the Garforth Branch in Leeds, and had so much time to find me the right holiday destination flights and hotel. Trying all different combinations to get me... See more
We had , had river cruise cancelled because of low river levels so went to hays to see if they could help they found us the p and o cruise that fitted us perfectly.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
39 Main Street, LS25 1DS, Garforth, United Kingdom
- 01138275429
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Danielle lovely as always very patient…
Danielle lovely as always very patient with our requests

Reply from Hays Travel - Garforth
Always friendly and hapoy to deal with…
Always friendly and hapoy to deal with your requests

Reply from Hays Travel - Garforth
Another satisfactory experience Have used this branch several times
Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents .we have gone with others as well as on line companies but have always been dusappointed with accommodstion once we got there

Reply from Hays Travel - Garforth
The agents was very nice and friendly…
The agents was very nice and friendly and knew exactly what we were looking for

Reply from Hays Travel - Garforth
We were seeking advice and ended up…
We were seeking advice and ended up with a holiday plan that met our needs as well as being affordable. The staff were personable, helpful and knowledgable but did not push us to make a decision.
All we need now is some warm weather in southern Italy.

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
As usual
As usual, our requirements were met by Natasha, who made great efforts to find the kind of hotel we required in the right location.

Reply from Hays Travel - Garforth
Garforth branch
Natasha at the garforth branch was extremely helpful and knowledgeable. Nothing was too much trouble in explaining all details of the holiday requested. She covered all aspects from travel to hotel to currency and insurance

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
Amazing help and guidance
Amazing help and guidance. Extremely happy and would recommend

Reply from Hays Travel - Garforth
Very happy with the service and our…
Very happy with the service and our choice of holiday. The staff were patient and very helpful.

Reply from Hays Travel - Garforth
First time in booking a holiday by…
First time in booking a holiday by myself. You listened and advised us all the way and went above and beyond to make sure we were happy and reassured us in every way . Thank you xxx

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
From the moment we arrived to the…
From the moment we arrived to the moment we completed our booking the staff at Hayes Garforth were so friendly and welcoming. They made the whole experience seem easy, but far easier than we would have been able to.

Reply from Hays Travel - Garforth
Good advice, and friendly service
Emma was knowledgeable and gave us good advice. She went over everything a couple of times and answered any questions we had. She was very friendly and professional.

Reply from Hays Travel - Garforth
I always go to the Garforth Hays…
I always go to the Garforth Hays travel.The staff are always very friendly but also very professional(and patient)they always get you the holiday you ask for.10/10 for going the extra mile.

Reply from Hays Travel - Garforth
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