Hays Travel - Garforth Reviews 

562
TrustScore 5 out of 5

4.9

39 Main Street, LS25 1DS Garforth, GB


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Rated 5 out of 5 stars

What a lovely travel company! I went to look (and book) a week's break and spoke with Danielle at the Garforth branch. Danielle was really knowledgeable and very patient. She looked at various options... See more

Rated 5 out of 5 stars

We visited the Garforth branch and yesterday to book our summer holiday and were very happy with the experience. We had a specific set of requirements and Danni was very helpful and friendly an... See more

Rated 5 out of 5 stars

Natasha was a wonderful person who I saw,at the Garforth Branch in Leeds, and had so much time to find me the right holiday destination flights and hotel. Trying all different combinations to get me... See more

Rated 5 out of 5 stars

We had , had river cruise cancelled because of low river levels so went to hays to see if they could help they found us the p and o cruise that fitted us perfectly.


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 39 Main Street, LS25 1DS, Garforth, United Kingdom

  • 01138275429

4.9

Excellent

TrustScore 5 out of 5

562 reviews

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4.9

All reviews

(562)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Danielle lovely as always very patient…

Danielle lovely as always very patient with our requests

February 13, 2026
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

I appreciate you taking the time a wonderful review. So happy to hear that you found me lovely and patient. Thank you Dani

Rated 5 out of 5 stars

Always friendly and hapoy to deal with…

Always friendly and hapoy to deal with your requests

February 11, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to book your holiday for you guys again:) Thanks, Rhianna

Rated 5 out of 5 stars

Another satisfactory experience Have used this branch several times

Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents .we have gone with others as well as on line companies but have always been dusappointed with accommodstion once we got there

February 8, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I appreciate you choosing us as your go-to travel agent and value your feedback. Thank you for booking with me once again. Thanks Natasha

Hays Travel

Rated 5 out of 5 stars

We were seeking advice and ended up…

We were seeking advice and ended up with a holiday plan that met our needs as well as being affordable. The staff were personable, helpful and knowledgable but did not push us to make a decision.
All we need now is some warm weather in southern Italy.

February 7, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to book your holiday. Thanks, Danielle

Rated 5 out of 5 stars

Really helpful as always

Really helpful as always. Never fail.

January 31, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely response, always happy to help:) Thanks, Danielle

Rated 5 out of 5 stars

As usual

As usual, our requirements were met by Natasha, who made great efforts to find the kind of hotel we required in the right location.

February 4, 2026
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Reply from Hays Travel - Garforth

I'm happy to hear that my efforts to meet your requirements and find the perfect hotel and location were successful. Thank you for your positive feedback : - )

Hays Travel

Rated 5 out of 5 stars

Garforth branch

Natasha at the garforth branch was extremely helpful and knowledgeable. Nothing was too much trouble in explaining all details of the holiday requested. She covered all aspects from travel to hotel to currency and insurance

February 4, 2026
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Reply from Hays Travel - Garforth

Thank you so much for your lovely feedback — it truly means a lot. I’m so pleased to hear that you felt I was very helpful throughout the booking process. It’s always my aim to make everything as clear and stress‑free as possible.

If there’s anything else you need at any point, I’m always here and more than happy to help. Wishing you the most wonderful holiday! 🌟✈️ Thanks Natasha

Rated 5 out of 5 stars

Amazing help and guidance

Amazing help and guidance. Extremely happy and would recommend

January 31, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, always a pleasure Francesca the facialist!! Thanks, Danielle

Rated 5 out of 5 stars

Great staff

January 17, 2026
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Reply from Hays Travel - Garforth

Thank you for your lovely review, it was lovely to meet you.Thanks Danielle

Rated 5 out of 5 stars

Welcoming

Welcoming. Patience very helpful.

January 30, 2026
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Reply from Hays Travel - Garforth

Thank you so much for your lovely review! 🌟
I'm really happy to hear you felt welcomed, I was Patience and helpful This is what I exactly aim to do, so it’s great to know I got it right for you.
If you ever need anything in the future, I'm always here to help! Thanks Natasha

Rated 5 out of 5 stars

Very happy with the service and our…

Very happy with the service and our choice of holiday. The staff were patient and very helpful.

January 23, 2026
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Reply from Hays Travel - Garforth

Thank you Maureen, it was my pleasure to help you book your holiday. I appreciate you taking the time to share such kind words, thank you! Maddie :)

Rated 5 out of 5 stars

First time in booking a holiday by…

First time in booking a holiday by myself. You listened and advised us all the way and went above and beyond to make sure we were happy and reassured us in every way . Thank you xxx

January 21, 2026
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Reply from Hays Travel - Garforth

I am so happy to hear that I could assist you in booking your holiday. It's great to know that my advice and support made you happy and reassured you. Thank you!

Rated 5 out of 5 stars

From the moment we arrived to the…

From the moment we arrived to the moment we completed our booking the staff at Hayes Garforth were so friendly and welcoming. They made the whole experience seem easy, but far easier than we would have been able to.

January 10, 2026
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Reply from Hays Travel - Garforth

I appreciate you taking the time to leave us such a fantastic review! I am glad to hear that I made your booking experience easy and welcoming :) Dani

Rated 5 out of 5 stars

Good advice, and friendly service

Emma was knowledgeable and gave us good advice. She went over everything a couple of times and answered any questions we had. She was very friendly and professional.

January 16, 2026
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Reply from Hays Travel - Garforth

I appreciate you taking the time to leave me such wonderful feedback!
I am so pleased we managed to get you booked - Its such an exciting trip you have planned - Looking forward to hearing all about it : - ) - Emma

Rated 5 out of 5 stars

I always go to the Garforth Hays…

I always go to the Garforth Hays travel.The staff are always very friendly but also very professional(and patient)they always get you the holiday you ask for.10/10 for going the extra mile.

January 14, 2026
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

I really appreciate you taking the time to share your kind words. I'm really happy to hear that me and our team provides friendly, professional, and patient service, ensuring you get the holiday you desire. I also appreciate you returning to us time and time again and trusting us with your holidays : ) Looking forward to booking the next - Rhianna

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