What a lovely travel company! I went to look (and book) a week's break and spoke with Danielle at the Garforth branch. Danielle was really knowledgeable and very patient. She looked at various options... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a lovely travel company! I went to look (and book) a week's break and spoke with Danielle at the Garforth branch. Danielle was really knowledgeable and very patient. She looked at various options... See more
Company replied
Natasha was a wonderful person who I saw,at the Garforth Branch in Leeds, and had so much time to find me the right holiday destination flights and hotel. Trying all different combinations to get me... See more
Company replied
We visited the Garforth branch and yesterday to book our summer holiday and were very happy with the experience. We had a specific set of requirements and Danielle was very helpful and friendly... See more
Company replied
We had , had river cruise cancelled because of low river levels so went to hays to see if they could help they found us the p and o cruise that fitted us perfectly.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
39 Main Street, LS25 1DS, Garforth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always go to the Garforth Hays travel.The staff are always very friendly but also very professional(and patient)they always get you the holiday you ask for.10/10 for going the extra mile.

Reply from Hays Travel - Garforth
Friendly person centred staff. They shared our sense of humour. Listened to our holiday preferences.
Prepared an itinerary that included flights, hotel, and car hire. Within our price range.
We felt valued and respected.

Reply from Hays Travel - Garforth
I always book any travel plans through Hays Travel Garforth as I find that they are so reliable, helpful and very accommodating for my needs. I would definitely recommend them, thank you again.

Reply from Hays Travel - Garforth
Staff very helpful, nice talk to people , easy and not stressful, don't like doing it on line, x

Reply from Hays Travel - Garforth
Natasha was very helpful and listened to what we were saying

Reply from Hays Travel - Garforth
All ways so helpful in the garforth branch . & that’s why I always use & always will use this hayes branch

Reply from Hays Travel - Garforth
Natasha was amazing and so helpful , she went the added mile to ensure that we got what we needed

Reply from Hays Travel - Garforth
will always book with Hays Garforth all the girls are so helpful:)

Reply from Hays Travel - Garforth
Always book with Hays Garforth.
Staff are very helpful and friendly. Always manage to
Put our holiday together. Wouldn’t go anywhere else.

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
Emma went above and beyond with my many requests. She was professional and delightful. I would definitely recommend this company.

Reply from Hays Travel - Garforth
Not used a travel agent for years but went in for some information about booking a New York holiday.
The staff were incredibly helpful and knowledgeable. Got flights & hotel booked for a cheaper price than we could've found (& it would have taken us days to do the research!). Also given useful local knowledge by staff who had recently visited. Will definitely be using this Hays branch again. Thank you

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
Excellent service from Natasha she is very professional knowledgeable and polite. Thank you for all your help xx

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
Natasha was very helpful in securing a top hotel at very competitive price, also listening to our requirements on finding a holiday type what we wanted. Again exceeding our expectations.

Reply from Hays Travel - Garforth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.