Leonie was very friendly, professional and easy to talk with. She listened well to my requests and answered all my questions. Other staff in the store at the time were also friendly and helpful, offer... See more
Company replied
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Leonie was very friendly, professional and easy to talk with. She listened well to my requests and answered all my questions. Other staff in the store at the time were also friendly and helpful, offer... See more
Company replied
Cheery greeting and instant contact. Agent listened to what we wanted and obtained details of the holiday quickly and discussed the options which led to smooth choices and the end booking
Company replied
My first time dealing with a travel agent for many years. I needed advice booking a surprise cruise for my wife as a birthday gift. Hayes travel helped me with all my email queries, and I was delig... See more
Company replied
Every time I go into branch at york clifton Moor I am made very welcome. Julie goes above and beyond to get me the best price for our holidays I won't book with anyone else, i would definitely recomm... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
6 Clifton Moor Centre, YO30 4XZ, York, United Kingdom
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Went to York Clifton Moor shop and the staff are always very polite and very welcoming.

Reply from Hays Travel - York Clifton Moor
Philip, understood what we wanted and guided us to exactly what we had asked for. He explained the differences in the package we had asked for and the cheaper one available.
We left 100% happy that Philip gave us exactly what we were looking for and also with his service.

Reply from Hays Travel - York Clifton Moor
Excellent service
I would not hesitate to use Hays Travel. I had spent literally days and hours trying to find the right holiday with location and criteria for our autistic son. It was so stressful. However I walked into Hays travel and the young lady sorted it all out for me. I can now destress and look forward to going away !

Reply from Hays Travel - York Clifton Moor
Well we couldn't fault the girl we were very happy with everything she showed us and helped with the information she gave I deal with hays alot and I've never had a bad experience with them keep up the good work to all the team at hays

Reply from Hays Travel - York Clifton Moor
Second time we have used Hays to book our holiday with Jet2. Very helpful, professional and knowledgeable. Friendly staff who can’t do enough for you. Would always recommend this wonderful company.

Reply from Hays Travel - York Clifton Moor
Always listen to what we need from our holiday and always deliver. After sales service is excellent.

Reply from Hays Travel - York Clifton Moor
Kelly at Clifton Moore branch is very knowledgeable patient and credit to your company

Reply from Hays Travel - York Clifton Moor
A very good experience.
Kelly was very helpful on helping us decide our holiday experience to America.

Reply from Hays Travel - York Clifton Moor
I made an enquiry with the agent who then came back to me with option which I took up.

Reply from Hays Travel - York Clifton Moor
I found an offer on a competitor site so called Phil to quickly match and book
Knowing us as customers he was also able to recommend a better hotel location to reduce our walking time
Great work as always 😊

Reply from Hays Travel - York Clifton Moor
Cannot fault Julie 100% every time, wouldn’t use anyone else

Reply from Hays Travel - York Clifton Moor
Friendly staff, simple process to book a package holiday. Everything included which we wanted.

Reply from Hays Travel - York Clifton Moor
We were expertly taken care of by Kelly from start to finish,she was helpful and knowledgeable. Very happy customers.

Reply from Hays Travel - York Clifton Moor

Reply from Hays Travel - York Clifton Moor
They explained clearly flight details. I can come back in and more worries can be given when I first go to airport and terminal.

Reply from Hays Travel - York Clifton Moor
Always my 1st stop when booking our cruises
They went above and beyond to ensure I got my cabin and destination on my future journey on the day it was released
⭐️ ⭐️ ⭐️⭐️⭐️

Reply from Hays Travel - York Clifton Moor
We were fortunate to discuss our holiday requirements with Julie. As with previous dealings with her she was able to suggest various options to us including some that we had not previously considered.
Having made our choice, she then spent time in fine tuning the end product and, although she was approaching the end of her shift, she was very attentive to our requirements, explaining the advantages, or, otherwise, to our plans in an informative manner irrespective of the time.
A very professional service Julie, much appreciated. Thank you.

Reply from Hays Travel - York Clifton Moor
All our travel arrangements have been organised with professional courtesy and precision. Highly recommend them.

Reply from Hays Travel - York Clifton Moor
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