I really like this service. I appreciate the time the doctors take to answer questions and more. I used it tonight and many times in the past. Thank you, Healthtap!
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Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my acc... See more
Company replied
I’ve only asked general questions and the answers I got were from doctors in specialties not related at all. It dawned on me after reading my second answer that this just isn’t reliable. Your question... See more
Crap! So this is why my doctor is on HealthTap to get extra cash for responses and not responding to my email questions through regular hospital visits and wanting to know more about my condition. Of... See more
Company replied
Company details
Written by the company
Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
Contact info
2465 Latham Street, 3rd Floor, 94040, Mountain View , United States
- support@healthtap.com
- www.healthtap.com
Hasn’t replied to negative reviews
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excellent and well run online medical…
excellent and well run online medical service
Great for follow up
Great for follow up, looking at history and making appoints. Could be better integrated though as just got a reminder sent in post rather than alert on healthtap.
At times the connection will just drop…
At times the connection will just drop without telling me.
Double charged me.
great to have'
This is a great way of communicating to…
This is a great way of communicating to the patients and other physicians. The patient's anxiety can be quickly relieved and also patient gets a quick advise if it's an important health issue and needs quicker attention, The physician's communications helps to understand how we approach a clinical problem and then thru discussion everybody learns about the given issue and what is the best solution for given problem. The learning from the other physicians is the hall mark of this sight as we learn to reach the problem by different means but the final goal of patient well being is achieved quickly as we treat each other respectfully without having a chip on the shoulder.
Haven’t read it yet
Health tap is easy to use and intuitive.
Branding HealthTap
Your organization requests data that 'providers' willingly volunteer. Feed AI. Create better algorithms? Tapping into physician mindset understand that it's not a cash and carry trip, rather an understanding (through corporate), that docs intuitively respond to curious scenarios—often perplexing and heightening the challenge—A chess game of sorts where extraction is not only compelling, it's delightful. Brilliant. But at some point there's a juncture: How much time can I put into this? At least some fair equitable compensation for time—And, after all, that commodity cannot be replaced. Get a trophy get a prize get a pat on the back and blah blah blah. "You're number one or two," and wisely constructed a system of delivering healthcare information at a fee. Hey. I've been doing this a long—four decades—and sure, I'll be inclined to help where I can when I can. But you folks charge patients a fee—At this point a jolt of 'what am I doing this for?" pops in. You are using docs/providers/prescribers without considerations. Clearly YOUR time is worth something, but not the good natured, dedicated people on the front line. I don't know. You're a business functioning to remain solvent, perhaps a low hanging fruit to be picked up by VC. But my view is you are using willing 'providers' at no cost. There are better ways to retain participants to make this company function optimally with clarity, and due participation in the machinations. The business model is simple enough to understand: Offer good hearted 'providers' to provide data which you can parlay into a databank usable by —Including but not limited to: Insurance companies, pharma, patients with 'doorknob' questions, and, by consensus gather enough material to market as a 'go to' site that if you've got a health related issue, just tap in about health—HealthTap. Cute name, but after a span of time HT is not a household ideation, rather a second, second thought. But a few bucks here and there from staging patients with issues…No no no, that's not where the serious capital comes from. Gather enough data and you can sell the whole kit and caboodle - Create an AP, take it public (excuse me, I'm getting ahead of myself). You have remarkably talented physicians of all specialties who pour over the material and -advantageously tickle them with a carrot that's not a carrot it's an internal motivator to help people. Whoever the MD MBA advisor had an idea, you've got a databank to market…Sure, you get folks vying to provide information, maybe to market their own practices, which I doubt is central to board certified minds to feed the monkey (if you will the liberty of language). Packaged and shopped: Biggest databank on the planet. Got it. By taking the elemental ideals of good hearted people give them a nod and computer generated wink. Frankly, it has too many holes (as a marketable construct) to stand up over time. Still not branded. Still not part of daily life (globally) - Okay, I know folks who've given in and volunteered…However there are better ways to attract VC/branding/and universal acceptance as the "Go To" location on the web.
It would be great to have the ability
It would be great to have the ability to use doctors prescription to acquire antibiotics.
It's a great app
It's a great app, Very useful when you need medical advice late at night for example. The doctor was kind and gave me good recommendations. The post customer service was very supportive as well. I totally recommend it.
I expressed once of the contacts with…
I expressed once of the contacts with doctors you can chat with online and how quickly they get back with you.
Excellent medical resource and…
Excellent medical resource and technologically replete telemedicine and EDUCATIONAL platform that is a timely asset for both patients and doctors of the 21st century. One must try this platform for interfacing with the doctor of your choice in virtually any recognized specialty against every other option on the market to realize how forward thinking HEALTHTAP has evolved with respect to its construction, compatibility, and adaptability.
Just in one area...I answer questions…
Just in one area...I answer questions in the Learn and Teach section. After answering the question, when I click the back button, I'm returned to the top of the question list, and have to start over at the top, but also type in my specialty again. This might be OK after answering the first question of the many, but after scrolling down 30 or so questions to find one to answer, answering it, then returning, it is quite time consuming to start over, enter the category of my expertise, scroll down 30 questions to find the next one. Its gotten so cumbersome that I've stopped answering questions.
Provides answers from specialist…
Provides answers from specialist physicians which can be used by patients to better equip them to ask their own doctors/healthcare providers about personal issues, which makes already brief time with their providers more efficient.
A great service for patients and…
A great service for patients and doctors alike. Also very good for employers and insurers to lower their costs. I envision Healthtap as the means for patients to get rapid answers and solutions to healthcare needs and for employers and insurers to lower the cost of unnecessary visits and hospitalizations. Healthtap needs more patients.
a good starting place
a good site for the public to get basic information to facilitate decision making
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