Kgomotso assisted us with our vuma reach payment, she was so patient and calm with us, her customer service really gave me enough reason to continue with your service, she is the best consultant I eve... See more
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Review summary
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Dickens 1124618 Dickens went all out of his way to assist me not only in an hour but over two days. Constantly checking and updating me regarding the issue I was having. and in the end he sorted it... See more
Khule Ndlovu is a professional. He is pleasant, calm and understands his clients. After several days of having our service down and little updates on the ETR, he stepped in and ensured that the fibre... See more
I had a wonderful experience with Khule! From the very beginning, service was professional, friendly, and attentive. Khule went above and beyond to assist me, making sure all my questions were answere... See more
Company details
Written by the company
Home–Connect is an ISP, providing homes and businesses with super-fast, uncapped & unshaped fibre internet.
Contact info
Design Quarter Office, 2191, Johannesburg, South Africa
- 0106120611
- support@home-connect.co.za
- www.home-connect.co.za
4.5
Excellent
262 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FANTASTIC SERVICE
Princess kept doing everything she could to help us sort out our problems
December 5, 2025
Unprompted review
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Router replacement Home-Connect
Great service received From Khule with my outdated router. He responded to my query with great professionalism and arranged a replacement router timeously. Thanks.
November 28, 2025
Unprompted review
Ramos was very helpful
Ramos was very helpful, responsive and provided me with all the relevant information I needed. Thanks very much
December 3, 2025
Unprompted review
Good service
December 1, 2025
Unprompted review
Great support
Logged a ticket, was atteneded to same day, great follow ups on my support request.
November 7, 2025
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Great follow up
Great follow up. Quick action once problem was discovered.
November 28, 2025
Unprompted review
Very helpful called me at 7pm was very…
Very helpful called me at 7pm was very helpful and kind
November 27, 2025
Unprompted review
Kgomotso ndou helped me with my…
Kgomotso ndou helped me with my application. She was patient and professional during the service. Im very happy about it
November 25, 2025
Unprompted review
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The Facebook service by Siyanda was…
The Facebook service by Siyanda was awesome and prompt. Thanks!
November 26, 2025
Unprompted review
Very professional and gentle lady i had…
Very professional and gentle lady i had a good experience
Very helpful within 8 minutes on the call my services where activated im happy
November 24, 2025
Unprompted review
The consultant was very friendly and…
The consultant was very friendly and helpful . He ensured that I got all the help I needed
November 18, 2025
Unprompted review
Khulekani Ndlovu the Great
The consultant when out of his way to help, Khulekani Ndlovu, he is really a very good asset for the company
November 17, 2025
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My consultant was so friendly
My consultant was so friendly, gave me exceptional service and was great help. His was khulekani
November 14, 2025
Unprompted review
Very efficient service
Very efficient service. Follow up calls and emails are also done timeously. Was assisted by Khulekani today and was highly impressed
November 14, 2025
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Excellent service …
Khulani was very attentive and provided regular updates
November 12, 2025
Unprompted review
Received excellent support and service…
Received excellent support and service from Khule with my wifi issues! He was extremely patient and friendly. He made sure to follow up and made sure the issue was resolved! Thank you once again!
November 12, 2025
Unprompted review
For the third time after I logged the…
For the third time after I logged the call and been assisted khulekani would still call me back again to check if all is in order. For that I really appreciate staff like him .I'm happy with the service ☺️
November 12, 2025
Unprompted review
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