HomeLuxeInteriors Reviews 

758
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers had a great experience with this company. Customers frequently share that products arrive extremely fast and feature fantastic packaging to prevent any potential damage during transit. People are consistently impressed by the wonderful quality of items like artwork and furniture, noting they look stunning and offer incredible value for money. Some reviewers were not happy with order execution, mentioning that purchased items were sometimes unavailable or completely wrong designs were mistakenly sent out. A few other people also felt that customer communication could improve when dealing with very unexpected delivery delays, missing responses, or difficult courier delivery services.

What people talk about most

Product

Customers had positive experiences with product, often noting that items looked stylish and exceeded... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast shipping times and... See more

Quality

Reviewers mention positive feedback about quality, praising items as stylish, beautiful, and excellent value... See more

Order

Clients share ambiguous opinions on order processes, as experiences widely vary. Many customers highlight... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very competitive compared to other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 matching items, the items arrived on time and very well packed. Unfortunately the items did not match. One was as described the other a completely different colour.

Rated 4 out of 5 stars

Great delivery and easy to assemble. It’s a great statement piece but the metal frame had small blemishes in places which means I knocked off a star. Given the price point I’m overall satisfied.

Rated 5 out of 5 stars

Amazing service- called them with a question which was answered quickly, ordered 4 dining chairs mid afternoon and were dispatched same day and delivered following day. As for the chairs themselves,... See more

Rated 5 out of 5 stars

Absolutely amazed with how well my items were so well packaged. Nothing was going to damage my wall pictures. Absolutely in love with all my items. Quick delivery too. Will definitely be ordering agai... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flat Pack Assembly
  4. Furniture Accessories

Written by the company

Home Luxe offers the latest trends in bespoke beds to fashionable range of sofas. We have a vast range of elegant home furniture. We offer payments through Klarna wich allows you to pay later

Shop With Confidence at Home Luxe

Written by the company

We have a fast home delivery service on most products

Contact info

3.9

Great

TrustScore 4 out of 5

758 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(758)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totally wrong description sadly I…

Totally wrong description sadly I ordered a black and gold picture in a black and gold modern frame but have been sent a black and gold picture in a silver frame and it’s awfull tried ringing shop for hours but no answer need information on how to return

May 21, 2025
Rated 5 out of 5 stars

Good company!

Was unsure about ordering from here as i have not heard of this company but took a chance and i am very pleased with my order, i ordered a lion ornament, it came a couple of days later, wrapped up very well and the ornament was a good size for the price! Would definitely order from here again :)

May 15, 2025
Rated 5 out of 5 stars

Great seller experience

My first parcel got delivered and it was broke, the packaging was non existent and the courier threw it over the fence. After speaking to the seller and sending pictures of the broken item another parcel got delivered within the week. The packaging was great, there was adequate bubble wrap and the box was placed on the doorstep. So thank you for rectifying my broken parcel. I would definitely buy again after this experience

April 30, 2025
Rated 5 out of 5 stars

Absolutely stunning!

The most gorgeous art work I have ever had! I received my Jimmy choo heel framed art work last week and to say it’s perfect is an understatement! I honestly couldn’t be happier, it’s in immaculate condition, made extremely well, and looks exactly like the picture. It came extremely well packaged as well and delivery was on time. Very happy with all the confirmation emails and letting me know start to finish when it would be ready! I will 100 percent be ordering again! Great value for money - and such a beautiful piece! Customer service is also fantastic! Thank you 🩷

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bought the marble effect table lamp in…

Bought the marble effect table lamp in a large, so was quite pricey in January this year. I have only had it 3 months on a side table and out of no where the lamp has become totally loose and seems faulty. I called home luxe interior to see if I could send the lamp back for a replacement as I really love the look of the lamp and thought if it was faulty they’d be willing to give me a replacement as it was £165. I was told on the phone that as the purchase was over the 28 days there was nothing they could (would) do. I tried to reason with the man on the phone and did say that I wouldn’t have expected a lamp of this price to become wobbly and unstable so soon. He just kept repeating there was nothing they would do to rectify it. So im very disappointed in my purchase and over all experience and will not be buying anything from this company again. Clearly just another drop shipping company that try to make out they are a quality company without giving quality products or any sort of customer service.

April 30, 2025
Unprompted review

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