The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more
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We had a family holiday booked which we were unable to take due to one of my daughters falling pregnant, the due date fell right in the middle of our trip. I first spoke to someone on the Hoseason cha... See more
Had a lovely week, weather was amazing as were the staff and facilities at Thurston manor! Nothing too much trouble for any of the team, plenty to see & do in the area, & park caters for all, either y... See more
Company replied
Very easy process to book online. Location we wanted. One thing I wish was that there were more places available that dont allow dogs. As my husband has allergies to pet fur. So finding somewhere sui... See more
Company details
About Hoseasons
Written by the company
- Price match promise* - book with confidence knowing you’ve got an unbeatable price
- Biggest choice* - we have the biggest choice of holiday parks across the UK
- Low deposit booking* - secure a great price today for just £25
- Last-minute deals - save up to 30%* on a last-minute UK holiday
Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.
As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.
Here are just a few of the reasons to book with us:
Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.
Get ready for your next holiday
Contact info
United Kingdom
- www.hoseasons.co.uk
4.5
Excellent
63K reviews
Asks customers to review
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Always good value
August 20, 2026
Great locations and very affordable!
August 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor communication and rude staff
Poor communication, booked an activity and was left waiting 20 minutes as no one came to say it was cancelled, still havent recieved a refund! Rude staff (particularly the blonde pool receptionist and bar manager who refused to give their names when asked) unclean facilities, the pool in particular was very dissapointing, wouldn't return or recommend.
August 20, 2026
Reply from Hoseasons
Hi Guest,
Thank you for taking the time to leave a review, we are sorry you had issues with the staff at the park and that the activity was cancelled that you had booked, we would advise taking the up further with the park as we do not manage their activity bookings, we can only apologise on their behalf
Kind Regards
Charles
Hoseasons
The process to book my holiday was…
The process to book my holiday was simple and straightforward.
August 24, 2026
Excellent assistance
Very helpful the lady on the phone enquired about the query I had and was able to reassure me and went out of her way to assist me. Thank you very much.
August 25, 2026
I book a lot of holidays and they’re…
I book a lot of holidays and they’re always great quality and standard
August 25, 2026
It was easy to navigate the website
It was easy to navigate the website. I liked what I’ve seen so I decided to book.
Have to wait until April 2027 for the whole experience, I’m sure it will be great judging by what I’ve seen on YouTube.
August 20, 2026
It is so easy to book.
August 20, 2026
Great
Easy to book gives you all the options you need I’ve booked through Hoseasons in the past never had any problems
August 25, 2026
Easy enough to book but not taken the…
Easy enough to book but not taken the holiday yet
August 20, 2026
Cancellation policy
If you have a disability and long term health condition probably best not to book with hoseasons. Having paid a cancellation fee in the case of not being well enough to travel one would expect to be refunded without too much hassle. However the cancellation contract is obviously along the lines of the Marx Brothers,a day at the races. The first clause invalidates the second clause etc etc. The sanity clause obviously will not apply as by the time you have worked your way through this you have lost both your sanity and the will to live.
August 26, 2026
Unprompted review
Reply from Hoseasons
Hi, thank you for taking the time to share your review, We appreciate your feedback, and we are genuinely sorry to hear that you had to cancel your holiday plans. We understand how disappointing and stressful it can be to have to make changes to your travel arrangements, especially when the process is not as smooth as you had hoped. We sincerely apologise for any difficulties or confusion you encountered with our cancellation process and the language used in our policy. Your experience is important to us, and we want to assure you that we take your comments seriously. We are continuously working to improve our services, and your feedback will be shared with the relevant team so that we can review our procedures. Our aim is to make our terms as transparent and easy to understand as possible for all our customers, so that future experiences are more straightforward and stress-free.
Regards, Fiona
Hoseasons
Thank you looking forward to out holiday
August 25, 2026
After having an issue with not…
After having an issue with not remembering the correct dates I was put through to Robert. He was absolutely amazing and looked into everything for me. He was so helpful and reassuring. He is an absolute asset to the team
August 26, 2026
Unprompted review
Booking was an easy process
Booking was an easy process, I was booking a trip at this stage.
August 25, 2026
Have booked here before as have always…
Have booked here before as have always found it very easy to navigate
August 19, 2026
Easy to book and good value 🙂
August 20, 2026
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