Howkins & Harrison Reviews 

1,000
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making property transactions smooth, successful, and much less stressful than expected. Consumers also deeply appreciate the prompt communication, quick response times, and remarkably efficient support provided throughout the entire buying, selling, and renting journeys. However, some people mentioned experiencing frustrating communication delays, unresponsiveness, and difficulties when trying to arrange viewings or follow up on properties. A few reviewers were not happy with unprofessional staff behavior, unreturned messages, and a persistent perceived lack of proper attention during their personal interactions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently friendly,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Consumers find user experience to be exceptionally satisfying and seamless. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

Martin, Karen, Cally and Amy, along with their support staff from the Howkins and Harrison Towcester office, helped make the move in our new home an excellent one. They provided solid information and... See more

Company replied

Rated 5 out of 5 stars

From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings o... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,000)

164 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Firstly the level of service from Kelly

Firstly the level of service from Kelly and Evie from Howkins and Harrison is exceptional they are both open to listening to your needs and are extremely helpful to helping you find your home.
And secondly when explaining your requirements they go above and beyond to really help you with needs

November 13, 2024
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Advertisement
Rated 5 out of 5 stars

House Purchase

What can I say, I wish I`d used these guys to sell our house.

We had contact with Lauren Salt from the Lutterworth branch for the purchase or our new property, they were absolutely brilliant and I don`t think we would have got over the line if it wasn`t for the support given.

Thankyou again!!!

October 8, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins and Harrison have been amazing…

Howkins and Harrison have been amazing from start to finish!

Fantastic communication throughout the whole enquiring, viewing, application and moving in process.

Special thanks to Nadine who has been absolutely amazing!

We would highly recommend them!

October 1, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Advertisement
Rated 5 out of 5 stars

Amazing experience !

Amazing experience !! Lisa and Jade have been amazing and very supportive. I can’t thank them enough :)

September 29, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Exceptional Property Management - Drew

Working with Drew has been an amazing experience. He has been prompt, kind, and sincere in his desire to make the renting process easy and stress-free from the start. There has always been prompt and clear communication. From a facilities perspective, living on the property was effortless because maintenance issues were swiftly resolved.

September 16, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Evie was incredibly helpful throughout…

Evie was incredibly helpful throughout the whole rental process. After having trouble with a different estate agency, we went to Howkins & Harrison and they found us a tenant within a few days. I really recommend them, thank you so much, Evie!

September 25, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Great Experience!!

Nadine and Kate made the process very personable and nothing was ever too much trouble. Thank you for all your help with our move.

September 23, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Advertisement
Rated 5 out of 5 stars

Great experience with Jessica

I have dealt with Jessica Hunt over the last week on the purchase of a property. Communication has been prompt and clear making the process significantly smoother than past experiences.

September 17, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Lauren is great

Lauren is great, really helpful, responds to my messages and gets things moving. She’s approachable, knowledgeable and has made my move so easy. I cannot recommend her and the team highly enough.

September 6, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins & Harrison have been Awesome

Howkins & Harrison have been nothing but amazing whilst my wife and I have been looking for our next home and have provided us with a lot of options in our price range.

We had a few viewings with Miles who was brilliant and very Knowledgable when it came to Some of the areas that we viewed.

We had three viewings back to back which is hard to do in the current market so thanks those that sorted it out - great firm to work with.

So far no issues and fingers crossed we find something soon

Wayne and kirsty

September 15, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Advertisement
Rated 5 out of 5 stars

Great service

We had great service with Howkins & Harrison in finding out rental property. Evie was incredibly helpful, responsive and personable. She showed us around the property and we were impressed by her knowledge. The process felt extremely streamlined and efficient and we wouldn't hesitate to recommend Howkins& Harrison.

September 10, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Delighted with the level of service

I'm delighted with the exemplary level of service I'm receiving from Miles and Amy at H&H. Sourcing and viewings have been understanding, professional and purposeful, swiftly finding me a property in which I will be happy.

August 27, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Advertisement
Rated 5 out of 5 stars

Moving house is always a stressful

Moving house is always a stressful and both Nadina and Kate were very helpful and proffesional in the way they worked with us and made the process of relocating less stressful. Nothing was to much trouble and were always available to resolve any issues. I would highly recommend them and are a credit to their company Howkins and Harrison

August 20, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Nicole Ashden has been such a joy to…

Nicole Ashden has been such a joy to work with! From the moment she showed me my flat, to a year later, she has helped me to navigate all the tricky bits of renting. I was so nervous as this was my first time renting alone, and I didn't know what to do or how to address some issues and she was very responsive and supportive. Nicole is clearly very good at her job and I'd recommend her to anyone! If I haven't said it enough, thank you Nicole! And thank you for enforcing my "no shoes in the house" rule with all the contractors who come in and out of the flat :)

July 1, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Found the perfect house for me and my…

Found the perfect house for me and my partner. Nadine and her team are great! Very professional, friendly and helpful. Definitely recommend to anyone looking for their new home.

August 18, 2025
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look