HSN - We Are Nutrition! Reviews 

145,215
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very reasonable prices, good selection and fast checkout. Flavors are too sweet in general, so I always mix with unflavored whey. Could do without the unnecessary gifts (based on order volume).... See more

Rated 5 out of 5 stars

Excellent unflavoured rice protein with a clean ingredient list. It mixes well, tastes natural, and is very easy to digest. As someone with IBS, I've tolerated it extremely well with no digestive issu... See more

Rated 5 out of 5 stars

The site is well designed, shopping is easy and shipping is fast. It's great that when shopping, they remind you to buy a dispenser, which you get for free with your order. I am very satisfied with... See more

Rated 4 out of 5 stars

Good prices, fast checkout BUT the offer to buy from a list of products does not warn "1 item only" so I spent like 15 minutes trying to return to the offer without success. Please add this warning to... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Natural Foods Store
  5. Sports Nutrition Store

About HSN - We Are Nutrition!

Written by the company

En HSN diseñamos, fabricamos y enviamos directamente a tu casa la mayor variedad de productos de nutrición deportiva, suplementación, nutracéutica y alimentación saludable del mercado. Nuestro propósito es claro: ayudarte a alcanzar tus objetivos deportivos y facilitarte un estilo de vida sano.

¿Por qué confiar en HSN?

Al ser desarrolladores y fabricantes de nuestras propias marcas, controlamos el 100% del proceso. Sin intermediarios:

  • Fórmula End to End: Diseñamos el producto, lo fabricamos en nuestras instalaciones y lo enviamos a tu puerta.
  • Right Price (Precio Justo): Al eliminar los costes de intermediación de la cadena de distribución, te garantizamos la máxima calidad del mercado al precio más competitivo.

Calidad y seguridad alimentaria certificada

Contamos con un equipo experto de I+D+i (nutricionistas, farmacéuticos y tecnólogos de alimentos) y una planta de fabricación propia con las certificaciones más exigentes del sector:

  • IFS Food: El estándar de calidad internacional más estricto para fabricantes de alimentos. Fuimos la primera marca de nutrición deportiva en España con fabricación propia en conseguirlo y lo renovamos año tras año con la máxima calificación.
  • Garantías de seguridad: Contamos con certificaciones GMP, HACCP/APPCC, GWP y salas de fabricación con Clasificación de Partículas ISO8 y Humedad Controlada.

Nuestras líneas de producto especializadas

Para adaptarnos a cada una de tus necesidades, contamos con gamas específicas:

  1. SportSeries: Rendimiento y nutrición deportiva avanzada.
  2. EssentialSeries: Salud, bienestar y complementos naturales.
  3. FoodSeries: Alimentación saludable y repostería fitness.
  4. RawSeries: Complementos puros y moningredientes.
  5. BioSeries: Productos con certificación ecológica.
  6. KetoSeries: Especialmente formulados para dietas cetogénicas.
  7. FlavourSeries: Saborizantes premium para tus proteínas y recetas.
  8. Myco Nutrition: Complementos basados en hongos funcionales presentados en fórmulas prácticas, transparentes y de alta calidad.

Tu opinión es nuestro motor de mejora

En HSN trabajamos cada día para ofrecerte una experiencia excelente. Si has comprado con nosotros, te invitamos a compartir tu valoración. Nuestro equipo de atención al cliente revisa activamente cada comentario para seguir mejorando y ofrecerte el servicio que mereces.

HSN We are nutrition!

Written by the company

Líderes en Nutrición Deportiva y Estilo de Vida Saludable
Complementos de calidad premium fabricados por nosotros y enviados directamente a tu hogar, garantizando siempre el precio más justo del mercado.

¡Envíos rápidos!

Envíos super rápidos en 24/48 horas

Envíos super rápidos en 24/48 horas
Haz tu pedido ya y recíbelo en casa en 24/48 horas. ¡La mejor nutrición a tu alcance!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

145K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(145,215)

60,925 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just excellent!!

Every time I order, delivery is super quick!! The fact that I’m ordering for many years, shows that I’m very happy with HSN’s products

June 27, 2026
Rated 1 out of 5 stars

Formal Complaint – Order #100096579 – Immediate Refund Required

Subject: Formal Complaint – Order #100096579 – Immediate Refund Required

Dear HSN Customer Service,

I am writing to submit a formal complaint regarding Order #100096579, placed on 21 June 2026 and paid in full.

According to the tracking information provided by HSN and Correos Express, the shipment was allegedly delivered on 23 June 2026 at 16:15 in Barcelona. However, as of today, 26 June 2026, I have not received the package, nor has any neighbor, building concierge, or authorized person accepted it on my behalf.

What is particularly concerning is that the alleged delivery record contains no valid proof of delivery whatsoever:

* No recipient name.
* No NIE, ID number, or other form of identification.
* No signature.
* No photograph of the delivery.
* No GPS confirmation.
* No indication that the parcel was left at a pickup point.
* No alternative delivery address.
* No evidence proving that the shipment ever reached me.

Simply changing the status of a shipment to “Delivered” does not constitute proof of delivery.

As the seller, HSN remains responsible for ensuring that the goods purchased by the customer are actually delivered to the customer. At present, there is no evidence that this occurred.

I find it unacceptable that a company operating in e-commerce would consider such a lack of traceability and accountability compatible with basic customer service standards. A shipment valued at €87.62 has effectively disappeared, while both the retailer and the carrier appear unable to demonstrate who received it, where it was delivered, or under what circumstances.

Therefore, I formally demand:

1. An immediate investigation into the whereabouts of the shipment.
2. Documentary proof of delivery, including the identity of the recipient and the delivery location.
3. If such proof cannot be provided immediately, a full refund of €87.62 without delay.

I will not accept being redirected to the carrier as a substitute for HSN fulfilling its legal obligations as the seller. My purchase contract is with HSN, and it is HSN’s responsibility to resolve this matter.

If a satisfactory resolution is not provided within 48 hours, I will proceed with formal complaints through the appropriate consumer protection authorities and initiate a chargeback procedure with my payment provider.

I expect your urgent response.

Sincerely,

Anton Prostyakov
Order #100096579
Barcelona, Spain

June 24, 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello, Anton.
We sincerely apologise for the situation and fully understand your concern at not having received your order.
We have checked that you have already opened ticket #1469645, in which you have explained what happened, and our team is already looking into your case.
We understand your point regarding our responsibility as a seller and want to reassure you that we will handle this matter until it is resolved. In order to determine what has happened to the parcel, we need to open an investigation with the courier company and follow their established protocol, as they are the ones who can provide us with information regarding the delivery and its tracking details.
As soon as we receive an update from the carrier, we will let you know via this ticket and take the necessary steps to resolve your case as soon as possible.
We appreciate your patience and trust whilst we carry out the necessary procedures.
Kind regards.
The HSN Team

Rated 1 out of 5 stars

They took, later cancelled my order and raised the price

They took an order. The payment "failed" and left me unable to retry again for two days, even though I contacted them instantly. I even added an alternative payment method even though the failure was on their part.

After two days they closed the order and sent me a message saying they couldn't help. No wonder, the price of my original order had been raised significantly and they wouldn't honor it.

June 22, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Alejandro.
Thank you for sharing your opinion.
We’re sorry that this was your experience. However, based on the information provided, we are unable to identify your specific case, as you have not provided your order number.
When a payment error occurs, the order remains available for a short time and the customer can try to make the payment again via their account. Furthermore, if you contact us before the order is automatically cancelled, our customer service team can help you reinstate it wherever possible. Under no circumstances are automatic cancellations due to payment errors related to price changes.
If you would like us to look into what happened, we’d be happy to do so. We just need you to provide us with your order number so that we can investigate your case.
Kind regards.
The HSN Team

Rated 5 out of 5 stars

Great experience with HSN Supplements!

I ordered protein and collagen from them, and I even received a free chocolate bar as a gift, which was a really nice touch. The order arrived in just a few days, well packed and on time. I’m very happy with the purchase and will definitely order again.

June 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look