Hughes Driver Training Reviews 

1,641
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for being extremely knowledgeable, patient, and supportive, which helps new learners feel safe and confident behind the wheel. Reviewers note that the overall training process is well-organized, featuring clear communication from day one and practical guidance that prepares them to pass exams successfully. However, some people mentioned frustrating issues with scheduling changes, unfulfilled training hours, or dismissive office staff during their time there. A few consumers also noted disappointing encounters with specific instructors or unprofessional behavior that negatively impacted their overall learning journey.

What people talk about most

Staff

People report positive experiences with staff, praising the team for being exceptionally professional,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the knowledgeable and patient... See more

Instructions

Users describe positive interactions with instructions, highlighting how trainers provide clear, calm, and... See more

Service

Consumers find service to be exceptionally positive, frequently praising the professional and supportive... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

Passed my class 1 today with HDT - Leeds. A huge shout out and thanks to everyone that was involved, Greg, Lukaz, Mark and Chris. All very knowledgeable instructors who give you the time and c... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

Excellent communication from day one. Way before I sat in an HGV I was kept informed of what would happen next and where. Once I got behind the wheel I had 1 week including my test and my instructor... See more


Company details

  1. Driving School

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,641)

388 reviews in the last 12 months

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Rated 5 out of 5 stars

Keith is a very good teacher

Keith is a very good teacher. He is patient, friendly, and explains everything clearly and in a way that is easy to understand. He always takes the time to make sure you understand the topic properly. I really appreciate his teaching style and would definitely recommend him to others.

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

My training with hdt has been brilliant…

My training with hdt has been brilliant my first instructor quit but my new instructor eamonn stepped in and helped me massively to gain my first time pass he taught me everything I need to know and was just an around brilliant instructor thank you eamonn

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault the Plymouth guys

Did my training and test in Plymouth with Steve who was unreal throughout the whole thing! He knew exactly what approach to take with me and made me feel comfortable even when I made mistakes. I passed everything first time because of him and even on my test when I had a hiccup, knowing what he taught me I got out of it with ease. 100% recommend the guys down in Plymouth, can’t fault them!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Just passed my class 1 with Hughes up…

Just passed my class 1 with Hughes up in alfreton! My instructors Andy B and Colin were amazing the whole way through, both experienced, knowledgeable and know how to keep me and other people safe on the roads. There a top bunch of lads up there I couldn’t thank them enough!

August 27, 2026
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Rated 5 out of 5 stars

I passed my class 1 and Leeds depot

I passed my class 1 and Leeds depot, the people there make it easy explain everything and make the whole experience smooth, everyone there is helpful and even though I had a different instructor for the last two days it didn’t change and thing as they’re all absolutely class.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Class 2 Alfreton

Thank you Andy B for helping me pass my class 2 test first time. Couldn’t have done it without the fantastic training and knowledge.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Had keith instructing me the last 3 days before my test and was a massive help very patient and a great instructor passed my class 1 straight from a car 1st time

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Passed my class 1

Passed my class 1 test first time and a huge thanks to Nick, he was brilliant.

I did have to change instructors due to disagreements with another instructor, which wasn’t ideal and it was rather unprofessional on their behalf.

Nick was patient and really personable, an excellent teacher with lots of experience, exactly what you want when learning. Couldn’t have done it without him!

August 21, 2026
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Rated 5 out of 5 stars

Had a 4 day course in the Leeds depot…

Had a 4 day course in the Leeds depot this week. Amazing staff from Paul my instructor very polite kind friendly. Explained everything in detail very easy to understand. Made me feel so comfortable when driving amazing bloke. And I wouldn’t have passed without his help. Then mark he helped me with my cpc module 4 explained everything so I could understand it and got me ready for my cpc test great bloke. Then Greg the instructor who did my cpc and reverse test. Same again made me feel very comfortable during my test parts didn’t rush me very polite. Had an amazing week with them and I would highly recommend going there if your wanting to do your Hgv licence, I will be back next year to do my class 1 there with them

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

To all the trainers

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching and easy to understand.
i would reccomend HDT to any one
thanks again to my trainer Lukaz and Paul for getting me over the final hurdle !

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I completed an intensive week-long…

I completed an intensive week-long training course arranged through Network Rail.

My trainer, Chris B, was exceptional throughout. He was patient, highly knowledgeable and, importantly took the time to understand how I learned, and communicated the subject in a way that worked for me. His approach made a real difference to my confidence and understanding.

I’m pleased to say I passed the C&E with just one minor fault. More importantly, Chris gave me the practical tools, advice and confidence I needed to take the next step into the profession.

I’m genuinely grateful for the time, guidance and encouragement Chris gave me throughout the course. His professionalism and commitment to getting the best out of his students are a real credit to Hughes.

Even if I hadn’t passed, Chris had given me the motivation and knowledge to keep going and succeed. That says a lot about the quality of instructor he is.

Top man — thoroughly recommended.

August 14, 2026
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Rated 5 out of 5 stars

It was easy to contact the company and…

It was easy to contact the company and find a course near me to progress from Class 2 to Class 1 for an agreeable price. Adrian was my instructor and his communication, patience and confidence in me was so reassuring and made the learning process so smooth! If I were to be in contact with Hughes for more training, I would request him if I could.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

A huge thanks to Hughes Driver…

A huge thanks to Hughes Driver Training for the success in my class 2 training passed first time🎉‼️. The instructors were brilliant could not thank them enough. A huge thank you especially to Paul without him I wouldn’t be where I am today. 🙌 Will highly recommend HDT will be coming back for my class 1 training 🙏.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Avoid this company. Think twice before spending your hard earned money or finance on this scam company. They promise 24hours training in 5 days but the instructors expect you to arrive as an expert driver on day 1. I was left with outstanding training hours and no proper opportunity to complete the training and take the test. The way this was handled was extremely poor and has left me seriously questioning the value and transparency of the service I paid for.

Think twice before giving this company your money. Keep records of every training hour and get everything in writing. I don’t know how other branches are, specifically, Loughborough is a very horrible branch. Instructors have mood swings and they can decide to cancel you at anytime without warning.

Honestly, you will even learn better from YouTube than them.

Avoid this company at all cost. If you must use them, avoid Loughborough branch. Bunch of impatient and rude inconsiderate instructors.

August 7, 2026
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Rated 5 out of 5 stars

Recommend Nick

My 4 days training with Nick was excellent. Passed first time with zero faults all because of nicks guidance and confidence in his training

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience with Hughes…

A very good experience with Hughes driver training from start to finish. A big thank you to Ady for this week, Ady is a top man and very knowledgeable. Lots of information passed over to myself and made my experience so enjoyable. I had a very good laugh throughout the course.

Thank you again to all involved and will highly recommend

August 7, 2026
Unprompted review

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