I just find it absurd that it's convenient for them to receive and not let it out after you put in a request. Fraudulent. upon the assessment of recov desk(written together)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
beware of email spams from huobi, my email is always clean from spams like for 10 years, after joining huobi, my inbox are filled with random spams like AIRDROP NFTs all the while. in that case, they... See more
This exchange holds your data at ransom. You can only view your historic trading data for 4 months only. If you would like to download your transaction history for tax reasons you have to KYC take a p... See more
Waited hours on the final L4 verification. Have tried every way to submit the document but it just keeps failing saying one thing or the other. I mean, they need bank statements in jpeg/png format for... See more
Company details
Information provided by various external sources
We use Bitcoin to empower anyone anywhere to invest in anything.
Contact info
Shangdi 3rd Street 9, 100085, China
- www.huobi.com
Breach of guidelines
Spam scammers exchange
When I was registering, the page said I could get 700 USDT as a reward. There was no FAQ on the page to clarify whether it was giving real USDT or useless fee deduction coupons. After I registered, what I got was some useless fee deduction coupons.
The next day I received an email saying that I could get shib rewards through trading. So I topped up 200 USDT and completed the transaction, I got 40000 shib, but I couldn't move them to the spot account, the page said I had to earn the equivalent of 20 USDT to do so. This is a scam company that will only deceive you over and over again. Please stay away from this liar!
Signed up for the bonus of 20,000 shib…
Signed up for the bonus of 20,000 shib but can't seem to access it in my wallet or see where my assets held, think its a fake way of getting you to just buy in there exchange, anybody else managed to receive there's without completing the 3 tasks
Good for advance trader
- Easily overwhelm beginner as they have a lot of functionality
- Not easy to use as beginner, suitable for advance traders
- Good UI/UX and support
They will not help if u hv problem
They will not help if u hv problem. I deposit btc below minimum limit because im not pay attention on their limit. And i contact support....but its useless. My btc is lost. ...
scam.
scam.. they freeze your withdrawal and then they ask for identity. their main reason is to steal your identity. if that doesn't work, they just keep the money. or they take both.
They are making accusations with no evidence. They say there are problems with the deposit, but they have allowed to deposit.
All excuses.
Please stay alert.
They banned me for asking my money back.
I got scammed...
WHEN SECURITY BECOMES A PAIN IN THE A.. !!! LOOK FOR SOMETHING BETTER!!
After using them for more than one year, suddenly they frize my account? I have to send them my Picture holding my ID 3x my last transaction to them from another account and my Bank statement of the transaction, - my account is still frozen (2 WEEKS)?? Now I have to give them 3-time slots on 3 different days 2 different times a day, where they video call me, I have no clue when in these 3 days they will call? THIS IS RIDICULOUS, not customer service, if I ever can transfer my assets?? I WILL LEAVE!!
I use Huobi all the time for the P2P…
I use Huobi all the time for the P2P market sales so I can buy and sell crypto. Sellers there are efficient, fast and secure.
My first cryptio scam
I had the miss-fortune of opening an account with this company HOUBI but due to there skilful marketing they failed ti inform me that the uk is restricted from dealing crypto
i immediately asked for a refund of my stake
but they say they cant refund the monies as they are not allowed to do transactions in
the uk
After 3 days of back and forth asking…
After 3 days of back and forth asking me to make videos take screenshots etc... they asked me to pay a handling fee of 0.04 eth ($100) to revert a transfer of 0.01 eth ($30) ridiculous ...
Dump this broker, f-king scammer
This broker is sh.t! Cheat all your money away! Experience in so call derivatives trades and price has yet reach to my stop loss but it force close with LOSS! Second time was my stop loss triggered but fail to close at that level so the limit order went missing, and I did double check and there’s no order,after few minutes later it got cut out! What the fck is this? If this is not a scam, what is this? Scammer?!
This exchange holds your data at…
This exchange holds your data at ransom. You can only view your historic trading data for 4 months only. If you would like to download your transaction history for tax reasons you have to KYC take a photo of yourself holding a piece a paper stating what u want. Any other exchange has api where u can access data anytime. Risky sending your personal data to the cloud everytime you want to prepare your tax returns
Each exchange has its own shortcomings…
Each exchange has its own shortcomings and weaknesses, but this exchange is in the top of the best!
Stay away from Chinese fraud
Stay away from Chinese fraud
Stay away from Chinese fraud. They will delete transaction history after they took your fund.
Very bad experience for European Customers! Be aware!
I am writing this review, and I am very disappointed. When I register, I was reall thinking Huobi it's one of the best exchanges.
I made an initial deposit without any problems, buying some crypto coin, then I did the second and they just locked my account without any reason. I've sent all the documents to them and the account is still not confirmed. They made me lost atleast 2.000$ in trades untill today. BE AWARE!
A complete scam don’t bother!!!
SMS verification does not work, so no withdrawel possible
Everything did work fine, until I wanted to withdraw my USDT to Kucoin. I have email verification, sms verification 2Fa..... Email verification: worked fine. 2FA verification: worked fine SMS verification: the SMS verification code does not arrive. I did contact Huobi support: Remove your sim card, on off your phone, check your number. There is nothing wrong with my sim card! I receive plenty of messages, except from Huobi...except when I activated 2FA.. that sms I strangely received. To disable SMS service is only possible.....by confirming by typing the sent and never received dmd verification. Conclusion: I have USDT but thanks to this sms verification that does not work it is completely worthless.
Update: after trading USDT for BTC, a SMS did arrive and could send the BTC.
Scam
They start just by not paying your welcome bonuses! All false advertising
Suspicious company. avoid at all cost
Huobi is a very suspicious company. After I deposit, i cant control the address that i deposit. I cant withdraw. I make police report n complaint online. Then they send me lawyer letter ask me to shut up. It is not because the company dont have bad review. It is mainly bcoz they will issue lawyer letter and ask user to shut up. You can’t hold them liable or accountable from legal perspective as the Seychelles address is just a mailing address.
BIG SCAM !!!!!!
THIS IS A BIG SCAM ARROUND THE WORD JUST RUUUUN !!!!
No one in this platform can withdraw his assets you are bloked
If you have Crypto is just like in virtual
I told the support about my withdraw, no one answer since septembre 2020 i write 19 message no one answer BUT WHERE IS GOOGLEPLAY and APPSTORE to let SCAMMER LIKE THAT Pik our money !!!
WHATS THE SOLUTION FOR THIS FUUUCCKING SITUATION !!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
