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See what reviewers are saying
That's a great set very comfy however this does not have some useful features: - volume controls - play/pause controlers Those requires to be handled via the phone unfortunately: this is th... See more
Company replied
I order earbuds which were working perfectly after using them for about a week the left bud stopped working/charging. I contacted customer service and a very friendly and helpful guy named Joe assiste... See more
Company replied
Trusted Arie's endorsement--won't make that mistake again. The earbuds took a month to get here. As soon as I opened them, I knew I'd been had. This product is dime-store quality and barely even works... See more
Company details
Written by the company
Experience high-performance sound now with the new HYPURE ONE wireless headphones. Enjoy more than 16 hours of battery life and feel your favorite music with the new noise reduction feature. Buy today. Free shipping. Compatible with Apple iOS & Android
Contact info
United States
- support@hypure.com
- www.hypure.com
People also looked at
My ears
Hello, the delivery was perfect. And to make them work is very easy - but, I don’t know if my ears are not like everyone’s, I loose them after a while. And sometimes the connexion switches from one ear to the other, but only for a second. Maybe it’s when I’m to far from my phone. I will see with the time, I’m experiencing them only since yesterday morning ;)
June 11, 2021
Unprompted review
Reply from HYPURE
Hello Uschi Waldherr,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
We recommend that you try the three different sizes of tips.
If you have any questions, our customer support team is available every day to answer all your questions
Sincerely yours
Ben from HYPURE
Very bad experience because the right…
Very bad experience because the right earpiece did not work after a week. The after-sales service does not answer despite several emails sent.
June 8, 2021
Unprompted review
Reply from HYPURE
Hello ZABULON Cyrille,
Thank you for sharing your experience with us. We strive to ensure that every customer is satisfied with their purchase and we are very sorry to hear that one of your headphones is no longer working.
Because we value the quality of our products, we have a warranty in place that protects you for one year against any manufacturing defects.
Customer support has responded to your complaint message. Please check your mailbox.
Our customer support team is available 7 days a week to answer all your questions.
Best regards
Ben from HYPURE
They are great
They are great, they work perfectly well and the sound is very good. I am very happy with them
June 6, 2021
Unprompted review
Reply from HYPURE
Hello Isabel Maria Diniz de Araújo Avelino,
Thank you for choosing HYPURE! Your excellent review of our products and services makes us very happy!
If you have any questions, our customer support team is available every day to answer all your questions
Sincerely yours
Ben from HYPURE
Really nice but with some inconveniences.
That's a great set very comfy however this does not have some useful features:
- volume controls
- play/pause controlers
Those requires to be handled via the phone unfortunately: this is the most annoying part to me.
Regarding the battery autonomy is about 2 hours,
roughly make the day.
The box coming with is useful to recharge, so far no problem with.
About the quality is really nice, the noice canceler is efficient.
I choose to have a pair in order to replace my bose noice canceler, depending if I'm cycling or if I'm out of juice.
June 1, 2021
Unprompted review
Reply from HYPURE
Hello Laureline Pa,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
Good wireless headphones
Good wireless headphones, fit really great to my ears but the battery lasts a wee less long than the advertiser. I still recommend it.
Fast delivery and nice headphones case/color
May 29, 2021
Unprompted review
Reply from HYPURE
Hello Arkanea,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
I like them perfectly well
May 27, 2021
Unprompted review
Reply from HYPURE
Hello danielle verne,
Thank you for choosing HYPURE! Your excellent review of our products and services makes us very happy!
If you have any questions, our customer support team is available every day to answer all your questions
Sincerely yours
Ben from HYPURE
I am disappointed
I read such great reviews. And the design is nice. But I am disappointed. They regularly disconnect, every few minutes when I listen to music or a podcast. I am disappointed, and feel it is not right that they do that.
May 22, 2021
Unprompted review
Reply from HYPURE
Hello AL,
We are very sorry to hear about this.
As we place great importance on the quality of our products, we have put in place a warranty that protects you for one year against any manufacturing defect.
Unfortunately, we are unable to identify your order, please contact us at help@hypure.com to find a solution to your problem
Our customer support team is available 7 days a week to answer all your questions.
Best regards
Ben from HYPURE
Reply from HYPURE
Hello Linda Kapbrun,
Thank you for choosing HYPURE! Your excellent review of our products and services makes us very happy!
If you have any questions, our customer support team is available every day to answer all your questions
Sincerely yours
Ben from HYPURE
Perfect sound
Perfect sound, perfect fit, very good price. Who could ask for more?
May 21, 2021
Unprompted review
Reply from HYPURE
Hello sibylle vincendon,
Thank you for choosing HYPURE! Your excellent review of our products and services makes us very happy!
If you have any questions, our customer support team is available every day to answer all your questions
Sincerely yours
Ben from HYPURE
Didn’t receive my package after 2 weeks…
Didn’t receive my package after 2 weeks now....And I’ve paid for Express delivery!!!
Secondly HYPURE forgot to notice my home number and That’s why my package was send return to sender...
No further news when my package FINALLY will arrive!!!
After I’ve sent a mail I still didn’t receive any answer so far....
So I can conclude the service and follow up is verry poor!!!
May 18, 2021
Unprompted review
Reply from HYPURE
Bonjour sarah Howe,
Nous vous remercions de nous faire part de votre expérience. Nous nous efforçons de faire en sorte que chaque client soit satisfait de notre entreprise et nous nous excusons pour les inconvénients que nous avons pu vous causer.
Nous n'avons malheureusement reçu votre mail.
Après examen et vérification, votre commande a été scannée livrée à l'expéditeur suite à une demande de retour du colis.
Un email contenant toutes les informations sur la procédure à suivre vous a été envoyé.
Notre équipe d'assistance à la clientèle est disponible 7 jours sur 7 afin de répondre à toutes vos questions.
Meilleures salutations
Ben de HYPURE
For voice it is ok but for music... No Bass!
For voice it is ok but for music, there is NO BASS! I am disapointed. But I apreciate your fast answering to my message and that we could find out a solution.
May 16, 2021
Unprompted review
Reply from HYPURE
Hello Alexandre Cellier,
We are very sorry to hear this.
Because we value the quality of our products, we have put in place a warranty that protects you for one year against any manufacturing defect.
If we are unable to identify your order, please contact us at support@hypure.com and we will try to find a solution to alleviate your problem
Our customer support team is available 7 days a week to answer all your questions.
Best regards
Ben from HYPURE
Vert good Hypiure
May 15, 2021
Unprompted review
Reply from HYPURE
Hello Alexis Poulat,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
Is fantastic
May 13, 2021
Unprompted review
Reply from HYPURE
Bonjour Haby Housseynou,
Merci d'avoir choisi HYPURE ! Votre excellente évaluation de nos produits et services nous rend très heureux !
Si vous avez des questions, notre équipe de support client est à votre disposition tous les jours pour répondre à toutes vos questions
Bien à vous
Ben de HYPURE
Very nice design
Very nice design, good fit and hold in the ear, easy to install
May 8, 2021
Unprompted review
Reply from HYPURE
Hello Karin Ferronato,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
Very dissatisfied
Very dissatisfied. Very Bad sound.
We can’t get incoming calls like with the AirPod
May 6, 2021
Unprompted review
Reply from HYPURE
Hello ,
We are very sorry to hear this.
Because we value the quality of our products, we have a one year warranty against manufacturing defects.
We are unable to identify your order, please contact us at support@hypure.com to find a solution to your problem
Our customer support team is available 7 days a week to answer all your questions.
Best regards
Ben from HYPURE
Fast delivery excellent product quality
Fast delivery, great service real value at best price on the market.
Go ahead can only recommend
Marc-Olivier Switzerland
May 2, 2021
Unprompted review
Reply from HYPURE
Hello Marc-Olivier Lorenz,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
Reply from HYPURE
Hello Florence Bailet,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
I wish I could give a better review but…
I wish I could give a better review but we have a faulty pair of ear buds and I’ve sent multiple emails requesting assistance with no response at all.
April 29, 2021
Unprompted review
Reply from HYPURE
Hello Jeanna Floden,
We are very sorry to hear that.
As we place great importance on the quality of our products, we have in place a warranty that protects you for one year against any manufacturing defect.
Unfortunately, we are unable to locate your order.
Please contact our customer support at help@hypure.com.
Our customer support team is available 7 days a week to answer all your questions.
Best regards
Ben from HYPURE
Excellent customer service!
I order earbuds which were working perfectly after using them for about a week the left bud stopped working/charging. I contacted customer service and a very friendly and helpful guy named Joe assisted me all he asked was for a video of the earbuds charging.. within 2 weeks of my complaint I was sent a brand new pair 😊 THANK YOU!!
April 23, 2021
Unprompted review
Reply from HYPURE
Hello Lauren Ireland,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
Awesome product and company!
This product is awesome and the customer service was even better. I had troubles with my first pair I bought and the company let me keep the first pair and sent me out a new pair that ended up working perfect! They reached back to me quick anytime I had a question! The headphones work awesome. I couldn’t be more happier. I tell everyone about these headphones and company! Awesome awesome awesome!
April 21, 2021
Unprompted review
Reply from HYPURE
Hello Britny Edgar,
Thank you for choosing HYPURE! Your excellent evaluation of our products and services makes us very happy!
If you have any questions, our customer support team is at your disposal every day to answer all your questions
Sincerely yours
Ben from HYPURE
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