We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more
Company replied
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See what reviewers are saying
We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more
Company replied
Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more
Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more
Company replied
Company details
About I Am The Agent
Information provided by various external sources
Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!
At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.
We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.
We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.
I Am saving. I Am in control. I Am The Agent.
Contact info
United States
- 03334441007
- info@iamtheagent.com
- www.iamtheagent.com
3.8
Great
191 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service! My advert was displayed on the Rightmove site within a few hours and I had 6 immediate enquiries. Gone within 2 days!
October 20, 2017
Unprompted review
Reply from I Am The Agent
Hi Stephen,
Thank you for your super review. Our team works very hard to ensure our clients receive the best service possible, and they are very glad to have your great feedback.
Thank you again for your time in writing up the report, and we hope we can help you again in the future. Spread the word ...
Kind regards
Client Services Team
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Helpful
Helpful, well informed staff. Very simple listing process. Ads clearly reach the right audience as I had 10 replies in the first day and flat was let within 3 days.... At less than 5% of high street agents prices it's a obvious choice. Recommended.
October 10, 2017
Unprompted review
Reply from I Am The Agent
Hi Helen,
Thank you so much for taking the time to review our services.
We are so pleased you let the flat successfully within just three days, and of course saved masses of money in the process.
We do work hard to give all our clients the best customer service possible, and it's great to have your feedback.
Kind regards
Client Services Team
Very helpful...great value for money.
We did a great deal of preparation before marketing our property. Good photos and considered description. Then we handed it over to IATA. Our first viewing produced a full asking price offer. We had many inquiries even though the property was 'Under Offer' in less than a week. IATA were always at the end of a phone. An excellent personal service. Very helpful and accommodating. Great value for money and I recommend them highly.
August 31, 2017
Unprompted review
Reply from I Am The Agent
Dear Tim,
Thank you so much for taking the time to review our services. We were delighted to help you market your property and find a purchaser so quickly. It is a beautiful apartment.
Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.
We hope we can help you again in the future.
Kind regards
Client Services Team
I loved my first experience of letting my flat with I am the Agent
I loved my first experience of letting my property through I am the Agent. The level of help and advice offered was incredible - agents were always available to discuss the different steps to finding good tenants, and I had two excellent agents dedicated to me. This is very unlike dealing with a high-street estate agent which juggles you between their large team, and you have to explain everything from scratch each time you call!
This was a very personalised, intelligent & human service. It also cost a fraction of what I've been paying to estate agents up until now! Thank you so much to Kris, Lynton and the other members of the brilliant team.
June 13, 2017
Unprompted review
Reply from I Am The Agent
Dear Clare,
Thank you so much for taking the time to review our services. We were so glad that we were able to help you find your tenant.
Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.
We hope we can help you again in the future.
Kind regards
Client Services Team
Returning customer - consistently excellent service
I am a returning customer to 'I am the agent' and they have once again continued been a great estate agent to work with. Fast, value for money & efficient. The partners they work with (EPC rep, photographer I used) are also of the same high standard.
Over the phone they were always extremely helpful and polite. They also offered helpful rental valuation reports when I was unsure what the rental of my property should be.
Overall, the service offers excellent value for money and I would not hesitate to recommend them to anyone looking to either by or sell their property. My property is now let and only took 6 days - and this in part was down to their valuable support.
May 30, 2017
Unprompted review
Reply from I Am The Agent
Dear Jeanette,
Thank you so much for taking the time to review our services. We love to hear our returning customers are as pleased the second time around as they were the first time! We were so glad that we were able to help you find your tenant so swiftly.
Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.
We hope we can help you again in the future.
Kind regards
Client Services Team
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No hesitation in recommending them
We have used them twice now. Both times renting the property successfully. We have found them to be efficient, helpful and knowledgeable. Their web site is easy to use and we have had no trouble getting thro to them on the phone should we wish. No hesitation in recommending them.
May 3, 2017
Unprompted review
Reply from I Am The Agent
Thank you so much for taking the time to review our services.
We are really pleased that you have let your property successfully both times you have used our services.
We do work hard to give all our clients the best customer service possible, and it's great to have your feedback.
Kind regards
Client Services Team
I'm so pleased with the service that I …
I'm so pleased with the service that I received from IAMTHEAGENT. They were very informativeand willing to help from start to finish. I would certainly and have been recommending then to friends and family! The experience with them is very different from the experience i've received from traditional estate agents which in my opinion is a great thing!
April 25, 2017
Unprompted review
Reply from I Am The Agent
Hi Ken and Fiona,
Thank you both very much for a great review.
It's great to know you are recommending us to friends and family, and perhaps we will be able to help them too in the future.
Our client services team works very hard to give all our clients the best customer service possible, and it's lovely to have feedback like yours.
Kind regards
Client Services Team
Kris Hannah in particular was extremely …
Kris Hannah in particular was extremely helpful and made the process very easy to manage.
April 24, 2017
Unprompted review
Reply from I Am The Agent
Thank you very much for the review Rob. We will pass your recommendation to our staff member.
The whole client services team works very hard to give all our clients the best customer service possible, and its great for them to hear positive feedback.
Kind regards
Client Services Team
An Excellent Service
I find the customer service provided by I Am The Agent nothing short of excellent. This is the first online lettings agency I have tried and I firmly intend to keep using them in the future. My one regret is that I didn't start using them years ago. Highly recommended
April 6, 2017
Unprompted review
Reply from I Am The Agent
Thank you so much, Anne, for taking the time to review our services.
We are so glad that we were able to find a tenant for you so quickly and easily and we will look forward to working with you again in the future.
Best regards
Client Services Team
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Good service at a very affordable cost
Compared to the provider that I have used previously iamtheagent were cheaper with a better IT platform and generally better customer service.
I will be using them again for renting if my properties.
March 24, 2017
Unprompted review
Reply from I Am The Agent
Dear David,
It's great to hear that you will use our services again when you are next looking for a tenant. Thanks so much for taking the time to write up the review.
We pride ourselves on our client services and we always wish to ensure our clients receive the best service possible. It's super to receive feedback like this.
We will look forward to helping you again next time.
Kind regards
Client Services Team
Reply from I Am The Agent
Dear Davide,
Thank you so much for the great review. It really is much appreciated.
We work very hard to ensure our clients receive the best service possible, and feedback like this is welcome.
Thank you for your time in writing a review for us, and we hope we can help you again in the future.
Kind regards
Client Services Team
Fantastic! Superb service offered
My goodness! I am the Agent really is the BEST! I own a flat in London and for two years I used a prestigious but unprofessional Estate Agent (Felicity Lord). It was not a happy experience at all which is why I looked elsewhere. They offered nothing more than I am the agent and I just do not understand how the price can vary so much between the two companies.
I am the Agent charged £400 to do EVERYTHING that I needed:
- Found two wonderful tenants,
- carried out very thorough and professional checks and references,
- wrote a very thorough and professional tenancy agreement,
- Organised an inventory,
- Organised the tenancy deposit scheme and more.
The London Estate Agent charged me well over £7000 for doing the same thing with terrible service and worse tenants.
To discover I am The Agent has been an absolutely amazing experience. They offered a personalised, professional service for a relatively tiny amount. They gave advice and were prompt in replying to my emails and questions . They recommended a fantastic Tenancy Deposit Security Company. I also organised an Inventory through them which again was very professional and well done.
I can hardly believe the difference between a "top" estate agent and "I am the Agent" These guys deserve nothing but success. They work hard for their money and deliver an incredible service.
Thank you "I am the Agent". You've saved me at least £6500 a year and I am so impressed with what you're offering.
March 2, 2017
Unprompted review
Reply from I Am The Agent
Dear Jo,
Thank you very much for taking the time to review us on Trustpilot.
As you said IAmTheAgent provide the same level of service as a traditional if not better but at a fraction of the cost.
We are so glad that our platform allowed you to achieve a successful listing and save £6500 in the process.
The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.
We look forward to helping you again soon.
Kind regards
Client Services Team
Professional, prompt and polite.
As a first time house seller it can be daunting but I Am The Agent could not have been more helpful. They guided me every step of the way and were happy to answer all of my questions. They have been extremely prompt in their correspondence with some replies only being a matter of minutes. Incredibly friendly and polite whilst maintaining a professional approach. I would unhesitatingly recommend this firm.
March 1, 2017
Unprompted review
Reply from I Am The Agent
Hi Jon,
Thank you very much for taking the time to review us on Trustpilot.
We are so glad that our platform allowed you to market and sell your property in a simple and effective manner.
The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.
We look forward to helping you again in the future.
Best Regards
Client Services Team
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Want to be your own agent?
We wanted our property and photo''s put on righmove eetc but we wanted to do the viewings ourselves. I am an agent let us know when enquiries were made by text and e-mail. We then contacted the clients only one caused a problem because the person did not have an e-mail and no telephone was taken by the agent so I had no way of contacting the client. I phoned up and told them about this and it was fine after that. We have an offer which we have accepted.
February 24, 2017
Unprompted review
Reply from I Am The Agent
Dear Vanessa,
Thank you so much for taking the time to review our services.
We are so glad that the IAmTheAgent platform allowed you to achieve a successful listing.
As you stated, once the client services were alerted of an issue they acted quickly to resolve it.
Our client services team works very hard to give all our clients the best service possible, as such we really appreciate such a positive review.
We hope to help you again soon and thank you again for your support.
Best regards
Client Services Team
Excellently service.
Excellent service, rented flat really quickly.
February 20, 2017
Unprompted review
Reply from I Am The Agent
Dear Steven,
Thank you so much for taking the time to review our services.
We are so glad that our platform allowed you to achieve a successful listing in a very short space of time.
The client services team works very hard to give all our clients the best customer service possible, as such we take pride in receiving such a positive review.
We look forward to helping you soon.
Best regards
Client Services Team
Great service
Really easy to use and very professional. The level of phone and e-mail support is particularly impressive with any queries you have answered very quickly.
February 19, 2017
Unprompted review
Reply from I Am The Agent
Hi Zeb,
Thank you very much for taking the time to review us on Trustpilot.
We are so glad that our platform allowed you to achieve a successful listing.
The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review.
We look forward to helping you again.
Best Regards
Client Services Team
Highly recommended!
A superb service from start to finish! The whole team are excellent to communicate with and exceptionally helpful and friendly. It made the whole process very smooth and we felt supported every step of the way. We loved "being the agent" and couldn't be happier with our new tenants. Will definitely be using "I Am The Agent" again next time and have recommended to all our friends.
January 25, 2017
Unprompted review
Reply from I Am The Agent
Hi Emily and Stuart,
Thank you very much for taking the time to review us on Trustpilot.
We are so glad that our platform allowed you to market and let your property in a simple and effective manner.
The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.
We look forward to helping you and any of your friends soon.
Best Regards
Client Services Team
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2nd sale with this company - can't be beaten on price or service
Iamtheagent realise that you are the best person to show people around your property and put you in control of when people come to view. You can have as much or little support as you want and are always there with any queries. I have sold with them twice now - both times resulting in a property sale in under a week! Why bother with commission based/high street estate agents. You also have the benefit of having your buyers details to keep updated as the sale progresses. Highly recommended!
January 25, 2017
Unprompted review
Reply from I Am The Agent
Dear Katie,
Thank you so much for taking the time to review our services.
We are so glad that our services have never failed to meet your expectations thus assisting you on each occasion to sell property in under 7 days.
The client services team works very hard to give all our clients the best customer service possible, as such we take pride when our clients achieve repeat success with their listings.
We thank you again for your positive feedback and look forward to helping you again soon.
Best regards
Client Services Team
An excellent alternative to an antiquated system
I Am The Agent offers a great alternative to using an estate agent, which can often lead to frustration and confusion. There is no doubt when using IATA that they are on YOUR side! Dealing directly with the buyer adds clarity to whole procedure.
With an easy-to-use online platform , great customer service and helpful add-ons, I would fully recommend this option. If you have a relatively straight-forward sale you could save thousands and move on really quickly.
January 11, 2017
Unprompted review
Reply from I Am The Agent
Dear Shaun,
Thank you taking the time to review us on Trustpilot.
We are so glad that our easy-to-use online platform simplified the process of listing your property thus allowing you to achieve a successful listing.
The client services team works very hard to give all our clients the best service possible, as such we appreciate such positive a feedback.
We hope to help you again soon and thank you again for your support.
Kind regards
Client Services Team
Renting out Property
I was astonished at how easy it was to rent out my property with I am the Agent. They offer an extremely professional, straightforward service at an inexpensive price in order to find the right tenant. It was refreshing to personally speak to and meet the tenants who were interested in my property. I also found the staff very helpful and friendly who genuinely wanted to ensure I was happy with the service provided. I would fully recommend I am the Agent, it is a great way to rent out your property professionally.
January 1, 2017
Unprompted review
Reply from I Am The Agent
Dear Customer,
Thank you very much for taking the time to review us on Trustpilot.
We are so glad that our platform allowed you to market and let your property in a simple and effective manner.
The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.
We hope to help you again soon and thank you again for your support.
Kind regards
Client Services Team
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