I Am The Agent Reviews 191

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 4 out of 5 stars

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more

Rated 4 out of 5 stars

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more

Company replied

Company details

  1. Real Estate Agents

About I Am The Agent

Information provided by various external sources

Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!

At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.

We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.

We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.

I Am saving. I Am in control. I Am The Agent.


Contact info

3.8

Great

TrustScore 4 out of 5

191 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really good experience. Would defin …

Really good experience. Would definitely recommend. Won't hesitate to use them again.

December 29, 2016
Unprompted review
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Reply from I Am The Agent

Dear Sanj,

Thank you so much for taking the time to review our services.

The client services team works very hard to give all our clients the best customer service possible, and so we take pride in receiving such positive reviews.

We send you best wishes for 2017 and hope we can help you again soon.

Best regards
Client Services Team

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Rated 5 out of 5 stars

Great Company To Work With

We Have Listed Several Properties to let With Great Response Rates.

December 19, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mr Littlebrook,

Thank you so much for taking the time to review our services.

We are so glad that our platform and services never failed to meet your expectations

The client services team works very hard to maintain the high level customer service we provide to our clients, as such we take pride in receiving such positive reviews.

We wish you a merry Christmas and a prosperous new year.

Best regards
Client Services Team

Rated 5 out of 5 stars

Great service

Everyone in the office was so helpful and the photos taken were great.

December 16, 2016
Unprompted review
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Reply from I Am The Agent

Dear Julia,

Thank you so much for taking the time to review our services.

Our client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review.

We look forward to helping you again soon and thank you for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Great value and gets people round to view!

Excellent value for money for getting onto all the main websites for maximum exposure - had plenty of viewings very quickly - watch out for the cowboys as you're doing you're own vetting - there's plenty out there that aren't serious buyers or just come round to put in a very stupid offer - but on the whole, quality prospects - and it didn't take long to get a committed buyer at a fair price. Requested a For Sale board that arrived promptly and didn't take very long to erect with a spare baton of timber that I had. So, overall, a very cost-effective sale. I'd just like them to consider recycling the For Sale boards - I would have happily have passed it on to another local person who had signed up for their service.

December 2, 2016
Unprompted review
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Reply from I Am The Agent

Hi Marcus,

Thank you very much for taking the time to review us on Trustpilot.

We are really pleased that the service worked well for you and that you found a buyer at a fair price so quickly.

We hope we can help you again some time in the future.

Our client services team here at I Am the Agent is always glad to receive positive reviews and endeavours to maintain high standards of customer service.

We certainly are looking at options for recycling the For Sale boards.

Thank you so much for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Very efficient and professional

We've used I Am The Agent on several occasions, both for advertising our properties and for referencing, and have been very satisfied with the service level. Their website is easily navigated and their customer service, if you have a query, is fast and efficient.

November 25, 2016
Unprompted review
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Reply from I Am The Agent

Dear Susanne,

Thank you so much for taking the time to review our services.

Our client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

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Rated 3 out of 5 stars

You get what you pay for!

I was very pleased when I found that I could get my properties advertised on the main portals for a very reasonable price. I much preferred using my own time to do the work required to write a decent description upload photos etc. The advert generated lots of enquiries and within a few days we had our new tenant. Even when things went wrong with her checks it was easy to make the advert live again and again after just a couple of days we had a new tenant. You may ask why, if everything was so well I have only given an average score? I have contacted I am the agent 4 times to tell them I do not receive a notification email to say someone has made an enquiry. No one has got back to me and nothing has been done. I also have a property for sale and completely missed one enquiry /potential buyer because I didn't check my account every day. If this issue was sorted I would have recommend them 100%

November 25, 2016
Unprompted review
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Reply from I Am The Agent

Hi Giselle,

Thank you very much for taking the time to review us on Trust pilot.

We are glad that our platform allowed your property to receive a high amount of interest as such achieving a successful listing.

We are sorry that you had experienced technical problems of receiving alerts from enquiries. We had the IT team have a look and the have responded with an all clear on that issue.

We have called you on many occasions in an attempt to trouble shoot this issue, however we have been unable to reach you.


We hope this issue is now resolved , please don't hesitate to contact us if you have any other enquires.

We look forward to assisting you in the future.

Best Regards
Client Service

Rated 5 out of 5 stars

Value for money

I have used I am the Agent twice now to find tenants for my flat and it has worked brilliantly, had lots of interest and found great tenants both times.

November 23, 2016
Unprompted review
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Reply from I Am The Agent

Hi Olivia,

Thank you very much for taking the time to review us on Trustpilot.

We are really pleased that the service worked well for you and that you have found great tenants on both occasions you have used us. We hope we can help you again next time you are looking for new tenants.

Our client services team here at I Am the Agent is always glad to receive positive reviews and endeavours to maintain high standards of customer service.

Thank you so much for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Brilliant service!

We have used I am the Agent for renting out and selling our property. We have had lots of interest as a result of our flat being so widely seen on the web. Viewing requests came through swiftly. It is very easy to upload information to their site and I like the fact I can log back on to see the viewing requests other than just into my email box. I had to call them with a query and the phone was answered quickly - so all good! A brilliant concept and much cheaper than agency fees!

November 17, 2016
Unprompted review
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Reply from I Am The Agent

Hi Kate,

Thank you very much for taking the time to review us on Trustpilot.

We are glad you found the service simple and quick to use and that you had good feedback about your property. The team at I Am the Agent is always glad to receive such a positive review and we will endeavour to maintain our high standards of customer service.

We look forward to helping you again in the future and thank you for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great Customer service

Would highly recommend. Plenty of inquiries.

Good customer response.

November 15, 2016
Unprompted review
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Reply from I Am The Agent

Hi Mike,

Thank you very much for taking the time to review us on Trustpilot.

It's great news that you were pleased with the service and had plenty of enquiries about your property.

Our team here at IAMTHEAGENT really appreciates such a positive review and will endeavour to maintain our high levels of customer service.

We hope we can help you again in the future and thank you for your support.

Kind regards
Client Services Team

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Rated 5 out of 5 stars

letting

simple and quick to use as a service, good feedback!

November 8, 2016
Unprompted review
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Reply from I Am The Agent

Hi Mara,

Thank you very much for taking the time to review us on Trustpilot.

We are so pleased you found the service simple and quick to use and that you had good feedback about your property.

Our team here at IAMTHEAGENT really appreciates such a positive review and will endeavour to maintain our high levels of customer service.

We hope we can help you again in the future and thank you for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Brilliant Service

I am the Agent is brilliant. It allows you to advertise your property on major domains like rightmove, primelocation and etc. This is usually not possible if you don't sign up with an estate agent who takes a commission. I am the Agent allows you to do just that with a fraction of the cost. Highly recommended.

November 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear ES,

What a great review! Thank you so much for taking the time to do this.

Our client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 4 out of 5 stars

Worth Using....

Used as a quick try before going down the usual Agent route but didnt need to as it worked a dream in the end. Sold in a short space of time with little fuss....so yes we would use them again.

November 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Nick,

We are so glad your 'quick try' of our services worked so well. We do appreciate that you have taken the time to review us on Trustpilot.

Our client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Very thorough and they do exactly what they claim.

I am the Agent are very efficient with their customer service, their product works just as expected and their interface is seriously easy to use! An easy way to gain exposure for your property in the online marketplace!

November 2, 2016
Unprompted review
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Reply from I Am The Agent

Dear Edward,

Thank you very much for taking the time to review us on Trustpilot.

The team here at IAMTHEAGENT are glad that you found our platform easy to use and gave your property the level of exposure to all the major online property portals thus allowing you to achieve a successful listing.

The client services team appreciates such a positive review and will endeavor to maintain our high levels of customer service.

We look forward to helping you again soon and thank you for your support.

Best regards
Client Services Team

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Rated 4 out of 5 stars

Overall,very pleased with the service.

As per the title....!!!
The flat let very quickly.

Only negative was that the promised 'To Let' board never materialised.

November 1, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mr Rose,

Thank you very much for taking the time to review us on Trustpilot.

We are glad that by using our service you were able to let your property quickly.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review.

There may have been a misunderstanding , because usually upon registering to our platform the client is asked whether they want a 'to let' board sent out. Our records show none was requested.

We hope to help you again soon and and improve on the service you received from us.

Thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

Great service.

I had a rental and it was filled quickly and efficiently.

October 26, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mo,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad that our platform allowed you to market and let your property quickly and efficiently.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review.

We hope to help you again soon and thank you again for your support.


Best regards

Client Services Team

Rated 4 out of 5 stars

a really good experience overall

this was a really good experience because it put us totally in charge and we didn't have to pay commission to an estate agent. I never realised how easy it is to sell a house. i don't know why people even need estate agents for this. The negatives were small: they forgot to deliver a 'for sale' sign. Not that bad. I found it hard dealing directly with the purchasers when they were making offers. It would have helped to have a 'go-between' to act as a buffer between us but overall it was a good way to sell a house and i'd definitely recommend it if you want to save money and don't mind 'talking shop'.

October 19, 2016
Unprompted review
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Reply from I Am The Agent

Dear Tunde,

Thank you for taking the time to review us on Trustpilot.

We are so glad that you achieved a successful Sale of your property and our platform made the process easy to manage.

The client services and IT team work very hard to give all our clients the best service possible, as such we appreciate when our platform assist clients in achieving successful listings.

The IATA Whole Shebang which is the upgrade to the package you used (IATA Essential), offers a more comprehensive support to clients, one notable feature is a personal PA to handle administrative task(offer handling, Buyer vetting) would definitely have resolved any new seller issues you may have faced.


We thank you again for your support and look forward to assisting you in the future.

Kind regards

Client Services Team

Rated 5 out of 5 stars

Excellent, friendly service

Very helpful customer service department. Competitive prices for listing and for incidentals such as gas safety certification. Highly recommended.

October 19, 2016
Unprompted review
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Reply from I Am The Agent

Dear Caroline,

Thank you very much for taking the time to review us on Trustpilot.

The team here at IAMTHEAGENT are glad that we have met your expectations on competitive prices and customers service.

The client services team works very hard to give all clients the best service possible, as such we appreciate such a positive review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

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Rated 5 out of 5 stars

Excellent

I used I am the agent to advertise my apartment onto major websites such as Rightmove & Zoopla. At first we had a couple of problems with the postcode as it was a new build but the I am the agent team sorted this out quickly and efficiently. This service allowed me to find a tenant within a week! I will definitely be using I am the agent again.

October 19, 2016
Unprompted review
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Reply from I Am The Agent

Dear Tom,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad that our platform allowed you to let your property within 1 WEEK!

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review.


We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

A great service which allows the seller of landlord to pay a fair price for selling or renting their property

In the current booming property market of London I have always wondered how agents justify their % cuts on property sales, which can often only pass through their hands for a few days. The same goes for rentals.
I am the agent passes the power back to the seller or landlord, allowing them to do the not-so-difficult job of photographing and writing about their property, after which with the help of I am the Agent, they can then turn this into an add that is viewable on the main selling and letting sites for the Uk.
A great idea that levels the playing field- i am amazed no one did it sooner!

October 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Lydia,

Thank you for taking the time to give us such a glowing review.

We couldn't have said it better ourselves, I AM THE AGENT gives the power back to the Landlord and Seller; thus allowing them to make successful listings at a fraction of a traditional estate agent costs.

The client services and IT team work very hard to give all our clients the best service possible, as such we appreciate when our platform meets our clients expectations.

We look forward to helping you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Convenient, economical and very effective way of marketing a property for sale or rent

I have been using I am the Agent for many years now and have always found it is easy to use, inexpensive and very effective at marketing property for rent or sale.

October 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Diana,

Thank you for taking the time to review us on Trustpilot.

We are so glad that our services have always met your expectations over the years.

The client services and IT team work very hard to give all our clients the best service possible, as such we appreciate when our platform assist clients in achieving multiple successful listings.

We look forward to helping you again soon and thank you again for your support.

Kind regards
Client Services Team

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