Really knowledgeable and helpful, professional, respectful of our home and belongings. We were really stressed to be going through mould and damp issues a few weeks after moving into our brand new... See more
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Company details
- Cleaning Service
- Drainage Service
- Electrical Installation Service
- Fire Damage Restoration Service
- Insulation Contractor
- Water Damage Restoration Service
Written by the company
For many years the ICE Family have become trusted industry leaders offering a comprehensive range of specialist services through its divisions: ICE Cleaning, ICE Drainage. With a commitment to delivering exceptional quality, rapid response times, and unparalleled customer service, we cater to a wide array of sectors, including construction, pharmaceuticals, commercial retail, and more. Our Services Include: ICE Cleaning: Specialist cleaning services, including trauma/biohazard cleaning, fire and flood restoration, mould remediation, and COVID-19 decontamination. ICE Drainage: Comprehensive drainage solutions, including unblocking, maintenance, and emergency repairs. We are proud to have worked with high-profile clients such as West Ham United F.C., McDonald's, Deliveroo, and Warner Bros., as well as emergency services and local authorities. Our transparent pricing, reliable service, and commitment to excellence have made us a trusted partner for businesses across the UK.
Contact info
Jubilee House, Salters Heath Business Centre, Cold Arbor Road, Sevenoaks, TN13 2BL, Kent, United Kingdom
- 02039939613
- enquiries@icecleaning.co.uk
- www.icecleaning.co.uk
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Outstanding response in a stressful situation
I had a really stressful experience after some trades left my flat covered in a thick layer of dust — every surface, wall, and belonging was affected and I was extremely worried (at 23 weeks pregnant) that it might even contain dangerous lead particles.
I contacted ICE Cleaning and they responded incredibly quickly, arranging a visit within a few hours! From the start, their team was professional, understanding, and genuinely reassuring. They took the time to listen carefully to our situation and used their expertise to recommend a clear, practical plan, along with a detailed quote and schedule.
They made a very worrying situation feel manageable and under control. While their quote was on the higher side, it was still significantly more reasonable than another we had received, and it reflected the specialist nature of the work.
In the end, a lead test showed there was no contamination, so we went ahead with a standard clean instead. However, based on our experience, I wouldn’t hesitate to recommend ICE Cleaning to anyone needing specialist cleaning services. Their responsiveness, professionalism and expertise really made a difference.
Thank you again for your help and peace of mind!
Supreme service
Excellent service. Came on time worked solidly. The results showed that they were quality. Will be using them again if needed. Totally recommend them and if you do ask for Femi and Paul. Lovely chaps.
Great job done
Femi and Paul
Did an amazing job, would highly recommend the firm. Attitude and polite.
Thanks
Had a blocked drain from further down…
Had a blocked drain from further down the road that had backed up to mine, Kieron and Simon arrived were very polite and professional, they cleared the drain and removed the blockage from down the road, took them about two hours but before they left they made sure everything was running properly and no further problems would occur
Emergency Callout
Kieran came to my property for an emergency bit of plumbing work and the service was excellent! He was polite, knowledgeable and literally saved the day! Would highly recommend.
Femi and Ben gave great service.
Matt and Kieran amazing service
Matt and Kieran amazing service, got all down and dirty amazing job .
I ring this company about my drainage…
I ring this company about my drainage and they were spot on on time and they sent down his gay his name was Kieran. Very nice guy hard-working guy polite friendly can’t get any better. I’ll definitely recommend this. Company 10 out of 10.
Femi and Monty
Femi and Monty, really pleased with the job, both friendly and polite.
Mould 5 point mould clean- cost over £700-…
Mould 5 point clean- cost over £700- lasted less than 2months. Not worth the money imho.
Harry & Lee came to our site on…
Harry & Lee came to our site on 16/2/26, freindly and efficient, all work done well and had all the correct H&S paperwork. Top job!
Outstanding service.Matin and jordan…
Outstanding service.Matin and jordan were incredible,polite proffesional thourogh.
Harry and Lee have been such…
Harry and Lee have been such professionals and have been a pleasure to have work on our pub these guys went above and beyond to help us get our issues resolved i highly recommend them and this company
Lee and Harry
Lee and Harry who attended our site were friendly and courteous, completed their work in an efficient and timely manner and cleaned up afterwards
Femi and Richie were excellent and I…
Femi and Richie were excellent and I appreciated all the works carried out
Thank you ICE services
Exceptional
Viv was extremely knowledgeable and explained the issues throughout, got rid of very thick black mould and advice given on treating going forward and recommendations on next steps provided in detailed report. Highly professional service and would thoroughly recommend.
First Class Service with a trustworthy and reliable team.
As a regional property manager for a large pubs and bar company, having reliable contractors in your network is crucial to delivering first class facilities and maintenance to all of our premises. ICE was certainly at the top of my list, our account manager Lesa was nothing short of brilliant, always on hand to help deliver some amazing solutions to business critical issues. Always reliable, always willing to help, Lesa set an incredibly high bar that she continues to hit time after time. I can whole heartedly recommend ICE for drainage, cleaning, mould removal and electrical works.
Femi And Ben excellent work installing…
Femi And Ben excellent work installing drying programs.
Appreciated
Thank you
Less ICE and more NICE
Less ICE and more NICE if you'll excuse the pun.
The whole process from quote to job was handled professionally and quickly to tackle an outbreak of mould in my rental property. The in office team handled all my queries and concerns at every step of the booking process. They made me feel listened to and reassured. An added bonus is they handled it without resorting to pressure sales techniques.
Ben and Femi were an absolute delight to liase with. They kept me informed as to when they would arrive, what they would do, and when finished Ben and I discussed at length what future strategies to consider to prevent another outbreak. The advice and suggestions were all very much common sense for dealing with practical future proofing against a repeat of the same problem.
The pricing was competitive and fair based on other quotes I received.
What more can you ask for?
Money well spent for peace of mind.
Excellent
Came the next day. Thorough systematic survey from Femy and Monty. Took time to explain all findings. Excellent thank you
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