Ideal Tax Solution, LLC 

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See what reviewers are saying

Rated 5 out of 5 stars

Every time I call Ideal Tax and speak with Sam Jones, my issue gets resolved in an instant. He always lets me know what my options are with payments and he make sure that everything gets taken care of... See more

Rated 5 out of 5 stars

In the beginning I was a bit hesitant didn’t really know what to expect. After talking with Val who was very helpful in getting the fee reduced so that they could get started with helping me fix my si... See more

Rated 5 out of 5 stars

Ideal Tax, Lily Green & others I had communication with were helpful, professional & kind. They understood what my issues were & walked me through the process. Best regards, Tracy Freeman

Rated 5 out of 5 stars

I have worked with Grace Miller at ideal tax and she has walked me through the process and kept me informed of what was needed for me and been very supportive. They have really taken a burden off of m... See more

Company details

  1. Tax Preparation
  2. Legal Services

Written by the company

Ideal Tax is a leading tax resolution company with over 15 years of experience, specializing in helping individuals and businesses resolve tax issues with the IRS and state agencies. Known for exceptional results and customer service, the company holds an A+ rating with the Better Business Bureau and is headquartered in Orange County, California. Licensed to operate in 47 states, Ideal Tax provides nationwide service. Their mission is to make tax relief accessible, simple, and effective, alleviating the stress often associated with tax problems.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To their billing dept


To their billing dept. heads up to Reece for always helping me, has an incredible experience with this tax company! From start to finish, their team was professional, knowledgeable, and attentive to my needs. They took the time to explain every step of the process, making sure I understood everything and felt confident in the decisions being made. The service was quick, efficient, and, most importantly, stress-free. They truly went above and beyond to ensure I got the best possible outcome. I highly recommend this company.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Grace

Grace was informative and prompt with her responses when information was request.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

My Caseworker Grace Miller is a very nice lady and always goes out of way to make sure I’m informed on my case. Anytime I call or leave a email she’s calls or responds in a timely manner. I really have a peace of mind thanks Grace and Ideal Tax

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

So I received a cancellation letter…

So I received a cancellation letter last week of August 2025 after doing extensive search of emails found one dated last week of July telling me about the cancellation, I paid close to 1600 dollars and received incomplete services guess I just paid out a paycheck for one of the hundreds that are employed thru this company ask me I would find a better tax company that is willing to do the work not just take the payments the IRS can do that fine on their own.
So I gave them one star because they don't offer a 💩 poo emoji on the reviews just remember if you have 1600 dollars to throw away use them if not shop around or find a local accountant.

August 26, 2025
Unprompted review
Ideal Tax Solution, LLC logo

Reply from Ideal Tax Solution, LLC

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. At Ideal Tax, we take all client feedback seriously and strive to ensure every client receives the service and support they expect.
We requested your contact information, but unfortunately you have not provided, without knowing who you are, we weren’t able to locate your account based on the information provided in your review. We’d like the opportunity to review your case in detail and address your concerns directly.  Please contact our Customer Care Team at customercare@idealtax.com with your full name and the email address associated with your account so we can locate your file and investigate further.

We hope you’ll reach out so we can assist you and work toward a resolution.

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Rated 5 out of 5 stars

Until Lilly Greene took over my case…

Until Lilly Greene took over my case nothing had really happened with it. Once Lilly took over things started progressing along quite quickly. Lilly frequently kept me in the loop by email or phone. She has such a pleasant demeanor that makes communicating with her very pleasurable. I can’t say enough good things about her. If I continued then I would’ve written a small chapter in a book. I just thank her from the bottom of my heart for taking over my case. She is a phenomenal entity who delivers superior customer service.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Grace Miller has been very helpful in getting my tax issues resolved. She always responds in a timely manner and I am never left questioning what will happen to me next. So far so good. Not out of the weeds yet but with her help I have hope for the future.

August 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Taxes

Ideal Tax was very helpful, John who I spoke with, he was slow explaining the process for my tax resolution, and they're the best in the field, so recommended.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Thanks Ideal Tax

I had a huge IRS problem and John with ideal tax and their crew really help me get past this issue.
Thank you John and all the ideal tax professionals
Kirk

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I have had the best experience and…

I have had the best experience and great help to get things taken care of with ideal tax. Sam has been awesome with reaching out to me and helping to get my payments fixed. Sam is very professional and very helpful in answering any questions or concerns I may have.

August 22, 2025
Unprompted review

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