Every time I call Ideal Tax and speak with Sam Jones, my issue gets resolved in an instant. He always lets me know what my options are with payments and he make sure that everything gets taken care of... See more
Ideal Tax Solution, LLC
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See what reviewers are saying
In the beginning I was a bit hesitant didn’t really know what to expect. After talking with Val who was very helpful in getting the fee reduced so that they could get started with helping me fix my si... See more
Ideal Tax, Lily Green & others I had communication with were helpful, professional & kind. They understood what my issues were & walked me through the process. Best regards, Tracy Freeman
I have worked with Grace Miller at ideal tax and she has walked me through the process and kept me informed of what was needed for me and been very supportive. They have really taken a burden off of m... See more
Company details
Written by the company
Ideal Tax is a leading tax resolution company with over 15 years of experience, specializing in helping individuals and businesses resolve tax issues with the IRS and state agencies. Known for exceptional results and customer service, the company holds an A+ rating with the Better Business Bureau and is headquartered in Orange County, California. Licensed to operate in 47 states, Ideal Tax provides nationwide service. Their mission is to make tax relief accessible, simple, and effective, alleviating the stress often associated with tax problems.
Contact info
240 Progress Suite 250, 92618, Irvine, United States
- 1(714)751-5200
- customercare@idealtax.com
- www.idealtaxsolution.com
To their billing dept
To their billing dept. heads up to Reece for always helping me, has an incredible experience with this tax company! From start to finish, their team was professional, knowledgeable, and attentive to my needs. They took the time to explain every step of the process, making sure I understood everything and felt confident in the decisions being made. The service was quick, efficient, and, most importantly, stress-free. They truly went above and beyond to ensure I got the best possible outcome. I highly recommend this company.
Grace
Grace was informative and prompt with her responses when information was request.
Ideal tax has been instrumental in…
Ideal tax has been instrumental in assisting me with my tax needs and I would like to thank Sam Jones in helping me with my finances.
Grace is super helpful and patient with…
Grace is super helpful and patient with me i recommend her fasure💪
Sam was helpful with my call today
Sam was helpful with my call today, I wanted to make make some changes to my billing he was nice and understanding.
Very helpful everything I needed done was handled with care …
Very helpful everything I needed done was explained by my adviser Lilly, she was excellent .I rate her a 10 out of 10 would surely recommend to friends and family.
Great Customer Service
My Caseworker Grace Miller is a very nice lady and always goes out of way to make sure I’m informed on my case. Anytime I call or leave a email she’s calls or responds in a timely manner. I really have a peace of mind thanks Grace and Ideal Tax
So I received a cancellation letter…
So I received a cancellation letter last week of August 2025 after doing extensive search of emails found one dated last week of July telling me about the cancellation, I paid close to 1600 dollars and received incomplete services guess I just paid out a paycheck for one of the hundreds that are employed thru this company ask me I would find a better tax company that is willing to do the work not just take the payments the IRS can do that fine on their own.
So I gave them one star because they don't offer a 💩 poo emoji on the reviews just remember if you have 1600 dollars to throw away use them if not shop around or find a local accountant.

Reply from Ideal Tax Solution, LLC
Professional easy to understand and…
Professional easy to understand and reassuring . Provided several ways to contact her. First time anyone has given me an assistant contact!
Have been working with John Miller and…
Have been working with John Miller and he has been great and is very responsive.
Until Lilly Greene took over my case…
Until Lilly Greene took over my case nothing had really happened with it. Once Lilly took over things started progressing along quite quickly. Lilly frequently kept me in the loop by email or phone. She has such a pleasant demeanor that makes communicating with her very pleasurable. I can’t say enough good things about her. If I continued then I would’ve written a small chapter in a book. I just thank her from the bottom of my heart for taking over my case. She is a phenomenal entity who delivers superior customer service.
Great experience
Grace Miller has been very helpful in getting my tax issues resolved. She always responds in a timely manner and I am never left questioning what will happen to me next. So far so good. Not out of the weeds yet but with her help I have hope for the future.
Ideal Tax Solutions has been a great…
Ideal Tax Solutions has been a great help with filing taxes current and back taxes. John Miller is an excellent resource for the business. He has been working with me to help me get my taxes done.
To whom it may concern John Miller is my new case manager of #180514
To whom it may concern John Miller is in contact with me often to expedite my case telephonically and emails. This has been an ongoing process after interacting with 5-6 case managers in the past several years of being passed around like a rag doll that has led me to a blind spot.
Im truly happy with the results!
Im truly happy with the results that I gotten with the help of my case manager Grace! I thank you for your help with my tax issue!
Taxes
Ideal Tax was very helpful, John who I spoke with, he was slow explaining the process for my tax resolution, and they're the best in the field, so recommended.
I have had some issues and Sam has been…
I have had some issues and Sam has been the greatest! Very pleasant and professional, as well as understanding!! Thank you so much Sam Jones!
Thanks Ideal Tax
I had a huge IRS problem and John with ideal tax and their crew really help me get past this issue.
Thank you John and all the ideal tax professionals
Kirk
I have had the best experience and…
I have had the best experience and great help to get things taken care of with ideal tax. Sam has been awesome with reaching out to me and helping to get my payments fixed. Sam is very professional and very helpful in answering any questions or concerns I may have.
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