I recd. the limited edition lab life golden Titan which I'm very pleased with. Ordering was easy & quickly rcd. it. How ever since then I've ordered 2 further items by telephone but according to Cus... See more
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If you watch at he right time there are some great bargains. Especially with beauty. The Elizabeth Grant range is excellent. Still waiting for invoice statements to show flexi-pay dates!!!!?
Company replied
I am very happy to deal with Ideal World as I have purchased many items from them over a long period of time and have found them a very good shopping channel to deal with .Its easy to order ,items del... See more
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I buy zhuzh tan enhanc4r for years now always get good deals on iv told many people as i keep getting asked what i use .in 3 days i go from whute to dark. Even with no sun tanning lotion in this or an... See more
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Company details
About Ideal World
Written by the company
Ideal World TV - Delivering a dynamic and entertaining shopping experience.
Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube
Share A Meal
Written by the company
- With every purchase we donate one meal to a hungry child in India and the UK
Contact info
Ideal World, Surrey House, Plane Tree Crescent, Feltham, TW13 7HF, London, United Kingdom
- 0800 151 2345
- customercare@idealworld.tv
- www.idealworld.tv
4.1
Great
105K reviews
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after phoning customer service about a…
after phoning customer service about a free storage box with my order that hadnt been included in my otder i rang customer services and was dealt with politely and efficiently by the lady i spoke to she also sent my storage boxes which i received excellent service
July 28, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Always very good quality items for sale…
Always very good quality items for sale at very competitive prices. Quick post if not free.. Thank you very much.
July 26, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Emu Oil
I ordered the Emu Oil and it was delivered very quickly. I received my actual order 100g jar and a 20g jar for free! This oil is so good as having a few issues with my joints now going through the change. It is helping the back of my knee brilliantly. Less painful since using this oil. It smells fantastic and is very smooth to touch. A little goes a long way.
July 31, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Broke after trying on one screw
Broke after trying on one screw, to much hassle to return.
Had a call from I.W, they have refunded the item, great service, I thought I had wasted £15. Thumbs up from me.
August 1, 2026
Reply from Ideal World
Dear Trevor,
Please accept our apologies for the inconvenience caused.
We have looked into your query and, as discussed with you over the call, we do understand that the unit you received was faulty.
In order to resolve this, we have assisted you with the best possible resolution, and we hope this helps address your concerns.
Regards,
Ansh
Ideal World Customer Care
Excellent garment steamer
The garment steamer works much better than the hand held ones I’ve had before.Easy to assemble & easy to use. I was not sent part of this order & contacted Ideal World. They quickly rectified the omission & sent me something better than the item which had been omitted. Well done Ideal World
August 1, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
ok would use again
April 8, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
Please accept our apologies that your recent experience with our website did not meet your expectations.
Please get in touch with our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv so we can assist you better.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
i had a order that had a piece missing …
i had a order that had a piece missing i had to return it they said someone would let me know what was next i asked for a replacement then to told i have a refund also told to reorder then i have had to wait
all i got many emails which was just repeating things not happy
July 27, 2026
Reply from Ideal World
Dear Ann,
Please accept our apologies for the inconvenience and frustration caused by your recent experience.
We have investigated your query and understand the concerns you raised regarding the return and replacement process. As confirmed with you over email, we have done our best to address your query and resolve your concerns.
We appreciate your patience and the feedback you have provided.
Regards,
Ansh
Ideal World Customer Care
The pillows arrived very quickly and…
The pillows arrived very quickly and are very good
July 27, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
It's a great show and sally is…
It's a great show and sally is brilliant but I do have trouble getting flex pay
July 27, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Excellent piece of equipment at a…
Excellent piece of equipment at a really good price with good delivery service
July 27, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Jackie,
We sincerely apologies for the confusion caused. We have investigated your query and found an issue with the product listing, which resulted in the cream being sent instead of the spray. We have highlighted this with the relevant team, and the listing will be corrected.
Unfortunately, the spray is currently out of stock, so we have processed a refund for you as a resolution. We hope this resolves your concerns.
Regards,
Ansh
Ideal World Customer Care
fast shipping
July 27, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Very pleased with the saucepan set I…
Very pleased with the saucepan set I purchased from Ideal World, good quality and works with my induction hob, great price too. Delivery was free and received it within a few days, would definitely order from them again.
July 27, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Delivered product as described in a…
Delivered product as described in a very short time .
July 29, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
What Tmade my experience great was the…
What made my experience great was the ease of ordering from Ideal World. I’ve shopped with Ideal World for a few years now and I’ve never been disappointed with my orders. Plus the delivery is very fast.
July 30, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
I bought these products for Mary and…
I bought these products for Mary and our daughter Laura and they like them with the oils being very nice
July 30, 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
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