SEE & CANECO brought to you by ETAP Reviews 

877
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

OH MY GOD! It is completely impossible to get a hold of anyone in there - no matter what we do or who we call. Not even their "please contact us" form on the website helps - not a word, no call - no e... See more

Rated 3 out of 5 stars

There needs to be an ongoing training webpage video list that takes the intial exposure to the software to the next level. This webpage should have various videos delineating how common things can be... See more

Company replied

Rated 5 out of 5 stars

The instructor is very knowledgeable in both the application and the industry. He keeps on point and has answered all questions with clear and concise answers. SEE Electrical is a very powerful tool w... See more

Rated 5 out of 5 stars

The software has greatly streamlined our design process, allowing us to create intricate electrical panels and 3D models with ease. A process still in development but very happy about the results.... See more

Company replied

Company details

  1. Software Company
  2. Railroad Equipment Supplier
  3. Software Vendor

Written by the company

Shaping the Future of the Electrical PLM, CAD and Simulation For over 35 years, ETAP has been a software publisher designing, producing, selling and ensuring the maintenance of a range of Computer Aided Design (CAD) and Product Lifecycle Management (PLM) software. These software products have been designed to help manufacturers in the design and maintenance of the electrical part of any type of installation. This type of CAD/PLM/Simulation is called "CAD/PLM/Simulation".


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4.0

Great

TrustScore 4 out of 5

877 reviews

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Replied to 66% of negative reviews

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4.0

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6 reviews in the last 12 months

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Rated 3 out of 5 stars

The good.

The good.
Easy to use when working
Auto connections
Auto reference points
Ability to use dwg files and edit
Ownership/ not a license

The bad.
Overpriced even with discount
Maintenance fee is like a license. Also only expect updates with this. The support number is a voicemail 85% of the time.
Tons of premade equipment, except the ones you need. No really, there's a powerflex 4 and 525. They skipped all the rest.
Good luck figuring out what package you need.
Advanced lets you pull multiple dwg files, by making you click every single one(holding ctrl doesn't work). Let that one sink in.
Training is an arm and leg.

May 28, 2020
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Dear Chris,

Many thanks for your comments which are important to us.

We have checked our incoming calls process and found an inconsistency in call routing.
This has now been solved.

As far as finding your part references, by default, you access to a limited local database on your computer (about 35,000 references). Subscribing to our online webcatalogue would give you access to 900 manufacturers for a total close to one million parts (annual subscription cost is 499$).

Please do not hesitate to contact our sales team for more information.

IGE+XAO North America

Rated 5 out of 5 stars

100% Best Electrical Software Package.

I purchased this software on recommendations from a contractor we use. I find it a very easy to learn and the support you receive from IGE+XAO is outstanding.
The staff are so helpful and always on the phone.
Forget using other packages buy the best. SEE ELECTRICAL.

Thank You IGE+XAO for making my work professional and of an industrial standard.

Regards
Mark Richardson
Maintenance Manager
Joseph Ash Galvanising
Telford Division

May 24, 2020
Unprompted review
Rated 4 out of 5 stars

I am just going through the training…

I am just going through the training with trial version, as of now my experience is very good & I feel this tool is more user friendly with almost all the aspects. Still I am going through the training & exploring the features, I have some questions but I don't know how to reach you for technical questions. Please let me know how this can be resolves.
Thanks for the great tool.

May 17, 2020
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

You've not said where you are located in the world but please email uk@ige-xao.com and we'll help with any questions.

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Rated 4 out of 5 stars

Found the product good & once i…

Found the product good & once i understood how to create various components & database item it is becoming very user friendly
The only issue i have so far is there is a Example project: Spare terminal not in grafic
the terminal layout is a great idea but its in my examples but not in my version of the software which is standard , i'm a bit disappointed about this as its a good feature but apparantly only in the advanced which i can't justify the expense of. why can't i just bur modules of extra features ?

May 1, 2020
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Hi Andy,

Many thanks for the feedback, glad its making sense.

Just in case its something you've not found yet, the standard level package can show spare terminals in the terminal matrix graphical report. You can edit the template and next to the Target Left text add text with the attribute 'Spare Terminals'. The value of the text is what is shown next to each spare terminal such as 'Spare'. Now in the schematics if you leave a gap in the terminal sorting you will generate spare terminals.

The help file contains more detail on this but please don't hesitate to get in contact with IGE-XAO support for assistance.

Rated 5 out of 5 stars

Good product with great UK support.

I can only comment on the UK operation. Customer focused, responsive and providing an excellent service overall. From a product perspective (SeeElectrical advanced with 2D cabinet, 3D panel+ and Intelligent PDF modules) it is a good product and it is continually improving. I look forward to the addition of .AML functionality so the product can be more tightly integrated with some automation applications.

February 29, 2020
Unprompted review
Rated 4 out of 5 stars

Great software

Great software, I work with SEE Electrical for 2 years.

February 11, 2020
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Apologies for the delay, there's no excuse for this to happen. Please email uk@ige-xao.com with your company name and serial number and I'll make sure it gets immediate attention.

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Rated 4 out of 5 stars

Alles okay

Alles okay funktioniert gut.

November 4, 2019
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Sehr geehrter Herr Djakowski,

herzlichen Dank, dass Sie sich für die 4-Sterne Bewertung Zeit genommen haben.
Wir freuen uns sehr über Ihre Bewertung.

Mit freundlichen Grüßen

Ihr IGE+XAO Team

Rated 4 out of 5 stars

I have seen the software looks amazing…

I have seen the software looks amazing and easy and want to buy it, but its not enough online tutorial to understand the software SEE electrical building +. Mean you will provide the online training and documentation after sale?. Thanks

August 17, 2019
Unprompted review
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Rated 4 out of 5 stars

More specific on product contents

We do understand that it would be impossible to include all types of product in one package but we would appreciate a clearer description of what are included or excluded.
We have found that we do not have some essential components about Schneider products and we may be obliged to buy the catalog for another sum of money.

July 6, 2019
Unprompted review
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Rated 5 out of 5 stars

SEE 5 days course

I received a 5 days course on See Electrical Expert from Mr. Hueso.
SEE is not an easy program and 5 days are clearly noy enough.
But Mr Hueso managed to give us a good introductory view of this powerfull tool.

February 14, 2019
Unprompted review

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