OH MY GOD! It is completely impossible to get a hold of anyone in there - no matter what we do or who we call. Not even their "please contact us" form on the website helps - not a word, no call - no e... See more
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There needs to be an ongoing training webpage video list that takes the intial exposure to the software to the next level. This webpage should have various videos delineating how common things can be... See more
Company replied
The instructor is very knowledgeable in both the application and the industry. He keeps on point and has answered all questions with clear and concise answers. SEE Electrical is a very powerful tool w... See more
The software has greatly streamlined our design process, allowing us to create intricate electrical panels and 3D models with ease. A process still in development but very happy about the results.... See more
Company replied
Company details
Written by the company
Shaping the Future of the Electrical PLM, CAD and Simulation For over 35 years, ETAP has been a software publisher designing, producing, selling and ensuring the maintenance of a range of Computer Aided Design (CAD) and Product Lifecycle Management (PLM) software. These software products have been designed to help manufacturers in the design and maintenance of the electrical part of any type of installation. This type of CAD/PLM/Simulation is called "CAD/PLM/Simulation".
Contact info
16 boulevard Déodat de Séverac, 31770, Colomiers, France
- 0033562743636
- info@ige-xao.com
- www.ige-xao.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Good course from knowledgeable trainer.
Good course from knowledgeable trainer.
Excellent venue
Don't buy that software.
Don't buy that software.
I am a experienced user for CAD softwares.
Not intuitive because they want sell courses.
A lot standard symbols are missing and very difficult to create own symbols.
Updates don't work and not automatic.
The license program fails often. So when you need to draw, the software doesn't work.
Printings are difficult.
Poor support, you reach a voice mail and weeks after an help if you success to leave a message because the voice mail is often full.
I had to use a pencil and paper to finally make my plans.
I ask a refund for the license for all the problems I got. The answer was no.
So I will install thing else.

Reply from SEE & CANECO brought to you by ETAP
Database for pneumatic parts controlled…
Database for pneumatic parts controlled by electronically signals could be better.
Very good software...really like it....
Very Good software for us for panel…
Very Good software for us for panel drawing and wiring diagram

Reply from SEE & CANECO brought to you by ETAP
Generally good and easy to use
Generally good and easy to use, but you must add new elements to the symbols
Software is good
Software is good, easy to handle, database creation is very accurate easy & one more beneficial thing is accuracy is more that means there is no chance of repeatation of any device. Only drawback is there is no multiple page/folder selection option(we cant select more than one page at a time) & during copy paste the device ID is automatically changed. Thank you

Reply from SEE & CANECO brought to you by ETAP
Prompt reply and support
Prompt reply and support. Hopeful of more discount when existing user like us want to add extra licenses.
very good customer support and…
very good customer support and communication

Reply from SEE & CANECO brought to you by ETAP
Good product pity about the rubbish branding
Your branding is rubbish nobody knows who you are outside France
everybody knows Autocad electrical /Eplan/Solidworks electrical/Wscad but See electrical whats that
virtually no presence anywhere get your act together if you want to be known outside of France and actually challenge the perceived big players
fire your publicity department and get some people in who understands how to brand a product globally
it’s a good product but your useless at promoting and getting the message out

Reply from SEE & CANECO brought to you by ETAP
The training was very good and had a…
The training was very good and had a very good instructor.
I would like to have more documentation to review after the training.

Reply from SEE & CANECO brought to you by ETAP
See Electrical
The purchase process was very simple and quick, your support too

Reply from SEE & CANECO brought to you by ETAP
We purchased the latest version of the…
We purchased the latest version of the software (V4R2). However, for internal reasons we need to use the old version (V3R7), but we can not activate the new license in the old version. Therefore, we can not use the new license yet.
Intervention et correction rapide
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