SEE & CANECO brought to you by ETAP Reviews 

877
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

OH MY GOD! It is completely impossible to get a hold of anyone in there - no matter what we do or who we call. Not even their "please contact us" form on the website helps - not a word, no call - no e... See more

Rated 3 out of 5 stars

There needs to be an ongoing training webpage video list that takes the intial exposure to the software to the next level. This webpage should have various videos delineating how common things can be... See more

Company replied

Rated 5 out of 5 stars

The instructor is very knowledgeable in both the application and the industry. He keeps on point and has answered all questions with clear and concise answers. SEE Electrical is a very powerful tool w... See more

Rated 5 out of 5 stars

The software has greatly streamlined our design process, allowing us to create intricate electrical panels and 3D models with ease. A process still in development but very happy about the results.... See more

Company replied

Company details

  1. Software Company
  2. Railroad Equipment Supplier
  3. Software Vendor

Written by the company

Shaping the Future of the Electrical PLM, CAD and Simulation For over 35 years, ETAP has been a software publisher designing, producing, selling and ensuring the maintenance of a range of Computer Aided Design (CAD) and Product Lifecycle Management (PLM) software. These software products have been designed to help manufacturers in the design and maintenance of the electrical part of any type of installation. This type of CAD/PLM/Simulation is called "CAD/PLM/Simulation".


Contact info

4.0

Great

TrustScore 4 out of 5

877 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.0

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(877)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy that software.

Don't buy that software.

I am a experienced user for CAD softwares.

Not intuitive because they want sell courses.
A lot standard symbols are missing and very difficult to create own symbols.
Updates don't work and not automatic.
The license program fails often. So when you need to draw, the software doesn't work.
Printings are difficult.
Poor support, you reach a voice mail and weeks after an help if you success to leave a message because the voice mail is often full.
I had to use a pencil and paper to finally make my plans.

I ask a refund for the license for all the problems I got. The answer was no.

So I will install thing else.

January 3, 2019
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Hello Mr DUBUC, we thank you for your feedback but we have already implemented more solutions that have unfortunately not been put in place. We recommend you to get in touch with our technical support so that we can explain the process for you to follow.
Sales Support

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Rated 3 out of 5 stars

Software is good

Software is good, easy to handle, database creation is very accurate easy & one more beneficial thing is accuracy is more that means there is no chance of repeatation of any device. Only drawback is there is no multiple page/folder selection option(we cant select more than one page at a time) & during copy paste the device ID is automatically changed. Thank you

October 8, 2018
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Many thanks for your feedback and yes the multi-page selection is something I've forwarded to our development and planning team. For copying pages there are settings available to maintain the component names in the project properties, just right-click on the project and select the page copy settings for maintaining or renumbering components and wire numbers.

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Rated 5 out of 5 stars

very good customer support and…

very good customer support and communication

August 8, 2018
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Thanks Sean, your feedback is very much appreciated.

Rated 2 out of 5 stars

Good product pity about the rubbish branding

Your branding is rubbish nobody knows who you are outside France
everybody knows Autocad electrical /Eplan/Solidworks electrical/Wscad but See electrical whats that

virtually no presence anywhere get your act together if you want to be known outside of France and actually challenge the perceived big players

fire your publicity department and get some people in who understands how to brand a product globally

it’s a good product but your useless at promoting and getting the message out

July 28, 2018
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Thanks for the honest feedback Colin. We know that See Electrical is good, quick and easy to use and free to download and try, but can we please keep it quiet, we don't want everyone to start buying it do we? ;)

Rated 5 out of 5 stars

The training was very good and had a…

The training was very good and had a very good instructor.
I would like to have more documentation to review after the training.

June 7, 2018
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Thanks for the feedback. Please contact us at uk@ige-xao.com for documentation to cover the course topics. You're absolutely right that documentation should be provided for you to review, there's lots to remember and its easy to miss or forget something that was covered.

Rated 5 out of 5 stars

See Electrical

The purchase process was very simple and quick, your support too

June 7, 2018
Unprompted review
SEE & CANECO brought to you by ETAP logo

Reply from SEE & CANECO brought to you by ETAP

Many thanks for your feedback, its much appreciated and we hope you enjoy working with See Electrical.

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Rated 3 out of 5 stars

We purchased the latest version of the…

We purchased the latest version of the software (V4R2). However, for internal reasons we need to use the old version (V3R7), but we can not activate the new license in the old version. Therefore, we can not use the new license yet.

April 3, 2018
Unprompted review
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