Great company to work with! Was becoming frustrated in the inability to gain great affordable coverage for my small restaurant in the land of overly increasing costs. I filled out a simple Insureon fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #71 of 113 best companies in Insurance Agency
- #15 of 21 best companies in Business Insurance Company
- #8 of 11 best companies in Commercial Insurance Company
- #23 of 35 best companies in Insurance Broker
- #25 of 66 best companies in Insurance Company
- #10 of 15 best companies in Liability Insurance Company
Written by the company
Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.
Written by the company

Contact info
203 N. LaSalle, 20th Floor, 60601, Chicago, United States
- (800) 688-1984
- reception@insureon.com
- www.insureon.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jeremy with Insureon was incredibly…
Jeremy with Insureon was incredibly helpful throughout the entire insurance process for my farmers market business. He took the time to ask thoughtful questions, understand my specific needs, and make sure I wasn’t paying for coverage I didn’t actually need.
What stood out most was his professionalism, kindness, and genuine desire to help me find the best option at a competitive rate. It’s rare to work with someone who is both knowledgeable and honest, and Jeremy made the process simple and stress-free from start to finish.
I highly recommend Jeremy and Insureon to anyone looking for reliable insurance guidance and excellent customer service. I will absolutely continue working with him for my future insurance needs.
The phone agent was very helpful.
They help you with all your needs
Very respectful responsible, and does the best to help you
This time we didn't do business BUT :)
This time we didn't do business, however the customer service was excellent as usual. Its not my first time dealing with this brokerage :) Pretty cool company
Very good experience!
Holly explained the process, patiently went through my questions and helped me tune the quote for my needs. A great experience!
Very easy to do online
Very easy to do online. Service was easy and quick! Excellent, prompt communication from agent. I had my policy within 24 hours of getting a quote.
prompt service
Excellent Service and Support
Great experience working with the team for my General Liability insurance. They were very helpful, responsive, and made the process easy to understand from start to finish. They answered all my questions promptly and helped me find coverage that worked well for my business needs. I really appreciate their professionalism and support throughout the process. Highly recommend!
Good Rates & Customer Service
Good Rates & Customer Service. Holly was very patient with many questions I asked about cyber and errors & omissions coverage. I wish they had a broader selection of insurance carriers. Insureon doesn't directly answer questions, but sends them to the carrier for their direct response. This is helpful, but it puts a delay in responses. Despite that, Holly worked to make the responses as quick as possible. I've paid the broker fee and Holly is STILL responsive. She was really great to work with and I really appreciate her dedication!
Great customer service and response time.
Dana is always great to work with. Great customer service and response time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








