Denise was great to work with providing timely responses and help in maneuvering some digital forms that didn’t always apply to every situation. She helped us get from point A to point B in a timely m... See more
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From the beginning... Insureon staff has been extremely professional in assisting me with WC/GL insurance. I received insurance the same day I called. Since then, everyone has been top notch with ens... See more
From start to finish, communication was great. There were no confusing terms or drawn out nonsense. Coverages are amazing and the price point is terrific. There were no hidden costs or fees.
I had an outstanding experience working with Holly from Insureon. I was in a unique situation, looking for particular coverage - notably, good Professional Liability/E&O with the latest in Cyber Sec... See more
Company details
- #69 of 117 best companies in Insurance Agency
- #14 of 21 best companies in Business Insurance Company
- #8 of 11 best companies in Commercial Insurance Company
- #23 of 37 best companies in Insurance Broker
- #26 of 67 best companies in Insurance Company
- #11 of 16 best companies in Liability Insurance Company
Written by the company
Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.
Written by the company
Contact info
203 N. LaSalle, 20th Floor, 60601, Chicago, United States
- (800) 688-1984
- reception@insureon.com
- www.insureon.com
4.6
Excellent
2K reviews
Asks customers to review
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Impressive Service, Outstanding Experience
I had an outstanding experience working with Holly from Insureon. I was in a unique situation, looking for particular coverage - notably, good Professional Liability/E&O with the latest in Cyber Security. Holly was extremely helpful and responsive. She helped me view options from all angles - and I ended up with some great insurance. Very impressed!
I have confidence in Holly and Insureon moving forward, and I recommend them for finding the best coverage.
May 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Insureon
Hello Jeff,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. On review of your account, we were unable to find a discrepancy in messaging but please expect your account manager to have reached out for a follow-up to resolve the issue and confirm communication methods. We look forward to continuing to support you and your business needs into the future.
Yours Sincerely,
The Insureon Team
Responsive agents and support staff
Responsive agents and support staff. Flexible and enthusiastic. Problem solvers. Got what I needed.
June 3, 2026
Jason
Jason, is not following up on my request and he doesnt answer his phone. I might change my insurance if I keep having this problems.
June 2, 2026
Reply from Insureon
Hello Miguel,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for real-time support for our customers, we understand how possible wait periods can distract from your day and your business. Please expect your account manager to have reached out for a follow-up to resolve the issue and to confirm preferred communication methods. We look forward to continuing to support you and your business needs into the future.
Yours Sincerely,
The Insureon Team
Responsive staff and fair rates
May 19, 2026
Agent was able to pull multiple…
Agent was able to pull multiple business policy quotes. Quick and easy
May 15, 2026
Jason Zander is excellent!
Jason Zander is excellent!! He helped me so much and is very much appreciated!!
May 29, 2026
I'm very please with their service
I'm very please with their service, they listen to my needs and are always able to provide me with the product I need on my budget, very happy with their service and always professional agents.
May 29, 2026
Excellent Service!
May 28, 2026
Service was excellent and professional
Service was excellent and professional. Grace addressed our concerns, very attentive and quick responses.
May 28, 2026
Awesome company
Took the time to send a quote and patiently waited not one bit of salesman drag knuckles to get a quote on time and on budget
May 26, 2026
THE WHOLE CONSTELLATION NOT JUST 5 STARS!
I want to compliment Mr. KEVIN DURAN VILLATORO for his wonderful service. He work very hard and always tries to please his customers. He is very efficient, professional and dedicated to his work. I hope his company knows what a tresure they have in Mr. Kevin Duran Villatoro and feels proud to have such an outstanding employee on their team.
May 13, 2026
Unprompted review
Broker is very unprofessional won’t…
Broker is very unprofessional won’t even return my call. I got canceled over a Facebook post picture of me working on my own motorcycle. Do not recommend.
April 22, 2026
Reply from Insureon
Hello Dennis,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for real-time support for our customers, we understand how possible wait periods can distract from your day and your business, especially for any time sensitive requests. Please expect your account manager to reach out for another follow up to continue to help resolve this issue. We look forward to supporting you and your business into the future.
Yours Sincerely,
The Insureon Team
I'm trying to cancel, getting no responses
I'm closing my business and I've been trying to cancel my hartford insurance I received through Insureon. Customer service seems to squeeze money out of you as much as possible.
May 27, 2026
Unprompted review
Reply from Insureon
Hello Lee,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We were unable to locate your details in the system with the information provided, and so cannot fully investigate if this has been resolved or what gaps in communication may have occurred, but please consider reaching out to john.huddleston@insureon.com for a direct contact or to call again at (800) 688-1984 to find his name in our directory and leave a message.
Yours Sincerely,
The Insureon Team
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