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InvestEngine Reviews 

3,853
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,030 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's ease of use, highlighting its simple interface and straightforward processes for setting up accounts, transferring funds, and managing investments. Many appreciate the app and website for being user-friendly, quick to set up, and providing clear information, making investing accessible even for novices. People also frequently commend the excellent value for money, noting the competitive or non-existent fees for managing their portfolios. However, some customers also noted areas for improvement regarding the clarity of performance information, wishing for more detailed daily or monthly changes and transparency on bid-offer spreads. Additionally, a few people experienced issues with the two-factor authentication process, reporting difficulties receiving codes or confusion with changing recovery phrases, leading to account access problems.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, frequently describing the app and website as... See more

Application

Customers had positive experiences with the app, praising its ease of use, clean interface, and... See more

Website

Reviewers highlight positive aspects of the website, often praising its ease of use and clean interface,... See more

Price

Customers consistently note positive experiences with price, frequently praising the platform for its low or... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting the platform's low or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently created an account after being fed up on Fidelity's charges for an ETF in an ISA. IE is so fast and simple to create an ISA, move an existing ISA and transfer money from my bank, then creat... See more

Rated 5 out of 5 stars

Such an easy app to use and great investments without the personal legwork. Cannot recommend more highly. I would give 7 stars for my experience if I could

Rated 5 out of 5 stars

I am not new to investing and my preferred style is usually hands-off. In terms of fees and costs, I think this platform offers one of the best in the market. So far I am happy with what I am seeing,... See more

Rated 5 out of 5 stars

A simple no frills way of hands off ETF only long term investing.... takes away the option to tinker too much with your portfolio which is usually what destroys your gains over time. Set , automate... See more


Company details

  1. Investment Service
  2. Investment Company

About InvestEngine

Written by the company

InvestEngine is an award-winning investment provider that offers unbeatable value, boundless choice, and powerful automation for your investing.

Why Choose InvestEngine?

  • (Very) Low Cost: No fees for DIY portfolios.
  • Innovative Investing: Features like Fractional ETF Investing, Smart Portfolio Top-Ups, and AutoInvest.
  • Expert Recognition: Highly rated by the industry.
  • Flexible Investing: Start with just £100, top up from £1.
  • Safe and Trusted: FCA regulated and FSCS protected.

Investment Options

  • DIY Portfolios: Commission-free investing with full control.

Our Products

  • ISA: Invest up to £20,000 a year tax-free.
  • GIA: A flexible way to invest from £100.
  • Business Investing: Grow your company's surplus cash.
  • SIPP: Tax-efficient pension investing up to £60,000 a year.

InvestEngine delivers unrivalled value and innovation for your investing. No buying or selling fees on hundreds of exchange-traded funds (ETFs) from iShares, Vanguard, and other leading brands. With robust tools for automating, diversifying, and analysing your portfolio, it's all you need to grow your wealth.

As with all investing, your capital is at risk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,853)

2,014 reviews in the last 12 months

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Rated 5 out of 5 stars

A SIPPing Mistake!

I transferred a SIPP into InvestEngine, but decided to go with another provider for personal reasons and closed my IE account down. I naturally assumed the SIPP transfer would cancel due to being no account for it go too.

I was wrong and it had left my old provider and was now sat with Invest Engine. I decided to get in touch with Invest Engine and ask them to forward onto my new SIPP provider.

I dealt with Sebastian who was excellent from beginning to end with my matter. He not only found my money and account details (even though now closed), but he was quick to re-open the account after I had provided the same account details and ID verification I used to open the account.

I was kept informed at every stage and I cannot thank Sebastian enough, it was my rather large mistake and not once did I feel that I was kept in the dark about my account and it's current progress.

Would definitely recommend the Customer Support staff for being so helpful and pleased everything was sorted so effortlessly.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Investing in an ISA is very easy

Investing in an ISA is very easy. Buying from a huge range of ETFs is made easy with online guides to help you do it. If you need assistance its readily available too. To top it all its a very low cost investment method.

Just do it.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

I have been attempting to contact them…

I have been attempting to contact them for 2 weeks with multiple requests and no responses. 2 factor authentication was enabled on my account without my consent and the verification emails never come through. I am currently not able to log in and they have a significant amount of my money.

June 25, 2026
Unprompted review
Rated 2 out of 5 stars

My experience so far …

Dividends not paid on time I had a trade placed that was not carried customer service could really be improved when dealing with a problem.
Instead of a generic email.

June 24, 2026
Rated 4 out of 5 stars

Generally excellent

Generally excellent. But it proved a rather difficult to establish a person to person channel of communication so we decided to go elsewhere.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Woeful customer service

Woeful customer service. Going to transfer Stocks ISA to Trading 212. No one replies ever... No phone number to contact anyone, which for a finance company, is ridiculous. So easy to hide behind emails and ignore them.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to use app

Really easy to use app, love the interface very easy to learn, such low fees for the S&P great app. Used it for 3 years now very grateful.

February 23, 2026
Unprompted review

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