I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more
Company replied
I have had a few issues crop up with ASC Pro 19, and the IObit Tech Team has been wonderful in finding solutions for them with very quick replies to my emails, giving info back & forth over the few we... See more
Company replied
IObit Driver Booster, as well as their other tools, are very good at doing what they advertise. No overreaches, leaves me with a fully functional system every time. I use the backup/restore fea... See more
Company replied
Company details
- #205 of 355 best companies in Software Company
- #44 of 61 best companies in Computer Accessories Store
Written by the company
For over two decades, IObit has been dedicated to a single mission: making the digital world faster, safer, and completely hassle-free for everyone. Through industry-leading software like Advanced SystemCare, Driver Booster, and IObit Uninstaller, IObit keeps millions of home and business PCs running as effortlessly as the day they were unboxed. With a professional team always ready to assist, IObit values every user's voice as a vital driver for improvement. Together with Trustpilot, IObit actively listens to the community's feedback, embraces user experiences, and continuously refines its products. IObit doesn't just build utility tools—it builds trust, one user at a time.
60 Days Money Back Guarantee
Try it RISK FREE - Love the results, or get your money back.
Take a full 60 days to experience a faster, cleaner, and safer PC at home or in the office. If you aren't completely satisfied with the results, we will refund your purchase—no hassle, no questions asked.
Contact info
United States
- tickets@iobit.com
- www.iobit.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love IObit they have always served me…
I love IObit they have always served me well.They have helped me over many years to keep my computer clean and safe.
June 25, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
For 10 bucks on steam you get to never…
For 10 bucks on steam you get to never have to open 16 different websites and manually download drivers every couple of months. Worth it !!
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
I can't understand why someone would…
I can't understand why someone would babble and criticize and then give the product a single star. The program works perfectly for me, and I've been very satisfied for years. So hang in there, even if not everyone sees it that way!
June 14, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your kind words and for standing by us! We truly appreciate your support and your willingness to speak up on our behalf.
We completely understand that every user has a different experience, and we respect all feedback – positive or critical. Every review helps us learn and grow. That said, hearing that our program has worked perfectly for you for years and that you remain very satisfied is incredibly encouraging for our entire team.
Your message – "hang in there" – means a great deal to us, especially when we are working hard to address concerns and improve our products for everyone. Knowing that loyal users like you appreciate what we do gives us the motivation to keep pushing forward.
Thank you again for your trust, your encouragement, and for choosing IObit all these years. If you ever need any assistance, please do not hesitate to reach out to us at support@iobit.com or through our official website.
IOBit great Application.
Been using IOBit for the past five(5) years and it has by far been the best application I have ever used better than Norton, AVG, macfee. Plus when they have their bundle setup for one or 3 computers worth the money especially when they have it on salethe bundle sale
October 1, 2025
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Stays up to date with all drivers .
June 24, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Quick and very interactive application…
Quick and very interactive application to defend the malware and virus.
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
iObit products
Without iObit products I would have sent way more than I do now as with their great apps I can fix most of my computer problems with a click and not pay someone to fix it for me. Their support team are great as well and anyone not using their products should think again as they really work, I have been using their apps etc for well over 10 years and I won't use anything else .
June 25, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your incredible feedback and for being a loyal user of IObit products for well over a decade! We are truly honored by your unwavering trust.
We are thrilled to hear that our apps have helped you fix most computer issues with just a click – saving you both time and the expense of paying someone else to resolve them. That is exactly the kind of value we aim to deliver: making PC maintenance simple, affordable, and accessible for everyone.
Your kind words about our support team are also greatly appreciated. Knowing that you find them great and that you would not use anything else after all these years means the world to all of us.
Your strong recommendation – and your encouragement for others to "think again" if they are not using our products – is the highest compliment we could ever receive. We will continue working hard to maintain the quality and reliability you have come to expect from us.
If you ever need any assistance or have suggestions for how we can serve you even better, please do not hesitate to reach out to us at support@iobit.com or through our official website.
Thank you again for choosing IObit and for sharing your wonderful experience!
Driver Booster helps find driver…
Driver Booster helps find driver updates on my computer and helps clean Invalid Device Data. It is great.
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
5 Stars for IObit
I give IObit 5 Stars for keeping my computer up to date and running great!
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
It's a very good app for keeping your…
It's a very good app for keeping your computer clean
June 24, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Review of IObit Products
Review of IObit Products
I've used the IObit suite of products for my 3 computers (2 desktops and 1 laptop), including Advanced System Care, Driver Booster, IObit Software Updater, Smart Defrag, IObit Malware Fighter, IObit Uninstaller, and Start Menu. At times, one can get a good deal on registration of each program for 3 computers, and that works perfect for my setups under Windows 11.
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
Most dependable group of programs
Most dependable group of programs. Using them for 4-years and never a problem.
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help.
Wish you all the best!
Very Good App
Hi! This App Is Very Good For Upgrade Driver's
Thanks For Create This App. Bye!
June 25, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I have used Driver Updater for years
I have used Driver Updater for years, its my go-to program i always install on my clients computers to make sure the correct drivers are installed-especially SMB drivers that frequently do no install correctly using just Microsoft Windows Update!
June 24, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help.
Wish you all the best!
They produce good software that really works and does what they say it will
Firstly, even though Trustpilot say:
"No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative"
I am here because IObit just requested today, Wednesday, 24th June 2026, that I make a review here on Trustpilot and this was after the latest update to one of their softwares.
Secondly, I have used all of their softwares at one time or another since 2009, which is 17 years.
I started using their free softwares first because I was broke but after my fortunes changed I started subscribing.
As an Electronics, Radio and Telecommunications and Computer Engineer I can truthfully say their software does everything I want and need it to do.
It is excellent stuff, however, I really dislike that they bundle other softwares from another company called iTop, (which is probably just an offshoot of IObit), into their new version updates.
They have all the install checkboxes for the bundled iTop products already ticked, so if you don't really pay attention to the installer on screen you can end up installing 2 - 3 unsolicited and probably unwanted and unneeded extra programs.
Other than that I can't fault them as their customer service responds reasonably quickly and usually within 24 hours and if there are any problems they sort it as quick as possible by you downloading inspection programs to analyse whichever software is possibly faulty, then uploading the results for them to analyse and give you guidance on what to do next.
I couldn't possibly give them five stars due to the bundling of software during updates which I detest, but other than that they produce good software that really works and does what they say it will.
June 24, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for taking the time to share such a detailed and thoughtful review on Trustpilot. We are truly honored to have been a part of your computing journey for 17 years – since 2009! It means a great deal to us that someone with your professional background as an Electronics, Radio, Telecommunications, and Computer Engineer finds our software reliable and effective.
We also appreciate your confirmation that we do invite customers to leave reviews. Trustpilot's label can sometimes be misleading, and we are glad you pointed that out.
Regarding your feedback about bundled offers – we hear you loud and clear. We completely understand your frustration with having checkboxes pre-ticked during installation. While we do offer these additional tools (including those from our partner iTop) to provide users with a more comprehensive PC maintenance experience, we fully acknowledge that the current installation flow may not be as transparent as it should be.
We take your feedback very seriously and will review our installation process to see how we can make the opt-out options clearer and more user-friendly. Your honest criticism helps us improve, and we are grateful for that.
We are also pleased to hear that you have found our customer service responsive and helpful. Our team works hard to respond within 24 hours and provide effective guidance through diagnostic analysis – and it is rewarding to know that this effort has been noticed.
Thank you again for your loyalty, your professional insight, and your constructive feedback. While we understand we may not have earned that fifth star from you just yet due to the bundling concern, we will continue working to earn your full trust.
If you ever need any assistance, please do not hesitate to reach out to us at support@iobit.com.
This will break your Windows PC
If you like keeping your drivers up to date, but not being able to use your PC and spending hours fixing what it has inflicted on you, buy Driver Booster. Otherwise, save your money. It blue screens every custom PC I run it on every single time without fail (only my 2). Sometimes, you get lucky and it reboots okay. Most other times, it continuously fudges you for many uninstalls, rollbacks and general insanity. Avoid at all cost.
June 23, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you for sharing your experience, and we are truly sorry to hear about the serious problems you have encountered with Driver Booster. We completely understand your frustration – blue screens and system instability are the last things any user wants, and we take such reports very seriously.
We would like to investigate your case thoroughly. Blue screen errors after driver updates can occur for several reasons, and we genuinely want to help resolve them. To assist you properly, could you please contact us directly at support@iobit.com or submit a ticket on our official website with the following information:
1. Your PC specifications (motherboard model, graphics card, etc.)
2. The specific drivers that were updated before the blue screen occurred
3. Any error codes shown on the blue screen (if available)
4. Your order details (if you purchased the PRO version)
We understand that you have had a very difficult time with our product, and we sincerely apologize for that. We are committed to investigating why this happened on your custom PCs and ensuring our driver database and update processes are as safe and reliable as possible.
Please give us the opportunity to look into this for you – we genuinely want to make things right.
This free service is Great
This free service is Great! The paid service may be Excellent! Appreciate this app for people who are on a budget.
June 23, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Very rude service
I rang with a simple question and received a very rude person the other end.He wanted remote access to my computer and when I showed concern he just moaned and hung up.Having read the reply I thank IOBIT for informing me I may have contacted a scammed and I am therefore glad I refused access to my computer. The software IOBIT provide is excellent and I will continue to use it with confidence.
June 23, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you for bringing this to our attention. We are genuinely sorry to hear about your unpleasant experience over the phone.
However, we would like to clarify that IObit does not offer telephone customer support for our products. Our support is provided exclusively via email (support@iobit.com), through the Feedback entrance within our programs, and through online support submission on our official website.
This leads us to believe that you may have contacted a third-party reseller, an unauthorized service provider, or even a fraudulent support line that is not affiliated with IObit. We take this matter very seriously, as we would never request remote access to your computer in a rude or forceful manner – and we certainly do not have phone-based support staff who would behave in such a way.
In the meantime, please feel free to reach out to us directly at support@iobit.com with your questions, and our support team will be happy to assist you professionally and promptly via email.
We sincerely apologize for any confusion or frustration this situation has caused, and we hope you will give us the opportunity to help you properly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.