I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more
Company replied
I have had a few issues crop up with ASC Pro 19, and the IObit Tech Team has been wonderful in finding solutions for them with very quick replies to my emails, giving info back & forth over the few we... See more
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Responsiveness! There are all sorts of updaters out there but this one works well. There is the new Winget command that does upgrade things automatically but if you have a subscription such as EASE... See more
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Company details
- #205 of 354 best companies in Software Company
- #44 of 61 best companies in Computer Accessories Store
Written by the company
For over two decades, IObit has been dedicated to a single mission: making the digital world faster, safer, and completely hassle-free for everyone. Through industry-leading software like Advanced SystemCare, Driver Booster, and IObit Uninstaller, IObit keeps millions of home and business PCs running as effortlessly as the day they were unboxed. With a professional team always ready to assist, IObit values every user's voice as a vital driver for improvement. Together with Trustpilot, IObit actively listens to the community's feedback, embraces user experiences, and continuously refines its products. IObit doesn't just build utility tools—it builds trust, one user at a time.
60 Days Money Back Guarantee
Try it RISK FREE - Love the results, or get your money back.
Take a full 60 days to experience a faster, cleaner, and safer PC at home or in the office. If you aren't completely satisfied with the results, we will refund your purchase—no hassle, no questions asked.
Contact info
United States
- tickets@iobit.com
- www.iobit.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most Trusted Driver Updater Application…
Most Trusted Driver Updater Application Until Now.
June 23, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your wonderful feedback! Being called the "most trusted driver updater application" is truly an honor, and we deeply appreciate your confidence in us.
Knowing that you have placed your trust in our software means a great deal to our entire team. It motivates us to continue improving and maintaining the high standards of reliability and performance that you—and all our users—deserve.
We also value the trust you have placed in us by taking the time to share your experience. Your voice helps other users make informed decisions, and we are truly grateful for that.
If you ever need any assistance or have suggestions for how we can serve you even better, please do not hesitate to reach out to us at support@iobit.com or through our official website.
Thank you again for choosing IObit!
Been using Driver booster for 10 years.
I have been using driver booster for about 10 years now and they have only gotten better. I love the "Fix incompatible drivers" tab, it has fix my other laptop that was having issues.
June 22, 2025
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your incredible loyalty! Ten years is a remarkable journey, and we are truly honored to have been your trusted choice for driver management all this time.
We are especially delighted to hear that you love the "Fix incompatible drivers" feature and that it successfully resolved issues on your other laptop. Knowing that our tools have made a real, tangible difference for you—and that you have seen us improve over the years—means the world to our entire team.
Your continued trust and support inspire us to keep refining our software and delivering even better experiences in the years to come.
If you ever have any questions or suggestions, please feel free to reach out to us at support@iobit.com or through our official website. We are always here to help!
Thank you again for choosing IObit and for taking the time to share your wonderful feedback.
THIS PRODUCT IS RELIABLE
July 22, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Thanks for good job.
June 20, 2026
Unprompted review
Reply from IObit
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Perfect
Perfect. No, more than perfect. By using IObit pruduct you can use your computer very long time and don't need to a mechanic. But payment is problematic.
June 19, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you so much for your incredibly kind words — "more than perfect" truly means a lot to us! We're delighted to know that IObit products have been helping you keep your computer in great shape for so long.
We also sincerely appreciate you bringing up the payment issue. This is valuable feedback, and we would really like to understand more about the specific difficulties you encountered (e.g., payment methods, currency conversion, or regional restrictions). If you're willing, please share more details via the Feedback section in the program, and our team will look into it promptly.
Your satisfaction is our top priority, and we're committed to making your experience as smooth as possible — including the payment process.
Thank you again for your trust and support!
Best regards,
IOBit's Driver Updater Pro is not…
IOBit's Driver Updater Pro is not reliable. I updated the drivers on my Microsoft Laptop and now the keyboard and touchpad no longer work.
I have attempted to work with Tech Support but they are in China so communications are very slow and their suggestions to resolve the issue do not work.
They have had me gather data several times but they don't seem to understand or care about providing a program that will actually fix my laptop.
March 10, 2026
Unprompted review
Reply from IObit
Dear user,
We are truly sorry to hear that. We completely understand how frustrating this must be, especially when you rely on your device for daily use.
Please accept our sincere apologies for the inconvenience and for the slow communication you have experienced with our support team. We also regret that the suggestions provided so far have not resolved the issue. That is not the level of service we aim to deliver.
To help us investigate and resolve this properly, could you please contact us directly with the following information? You can reach us at support@iobit.com, or submit an online request through our official website.
Once we receive your details, we will prioritize your case and work with our technical team to find a reliable solution – whether that means rolling back the problematic drivers, providing specific recovery steps, or assisting you in restoring your laptop’s functionality.
We truly care about solving your problem, not just collecting data. Please give us another chance to make things right.
Thank you for your patience and understanding.
Resolution of the Problem
The issue was resolved completely with full understanding. No robotic replies.
May 26, 2026
Unprompted review
Reply from IObit
Hi,
Thank you so much for taking the time to leave us a 5-star review. We are truly delighted to hear that your issue was resolved completely and that you felt fully understood throughout the process.
Your mention of “no robotic replies” means a great deal to us – our team always strives to provide genuine, human, and caring support to every user. Knowing that we succeeded in your case makes our efforts truly worthwhile.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Thank you again for your trust and support!
Not sure why people complain about this…
Not sure why people complain about this app, I have used it for over 2-3 years every time I have to do a fresh install or build a new PC. I opted to pay for the premium for no ads and it’s day and night of being able to update all your drivers at once. If you expect free , there’s going to be drawbacks (ads) but I’ve been using all their programs through a bundle. When I used all my licenses and wasn’t aware cause I had to do a full reset of my pc customer support was able to help me with no problems and questions asked, they even followed up with me to see if it worked correctly.
May 19, 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for taking the time to share your positive experience! We truly appreciate your loyalty over the past 2–3 years, especially with fresh installations and new PC builds.
It’s great to hear that upgrading to Premium made a noticeable difference — no ads and the ability to update all drivers at once can indeed be a “day and night” improvement. We’re also delighted that our customer support team was able to assist you quickly and without hassle after your PC reset, and even followed up to ensure everything worked properly. That’s the level of service we always strive to provide.
Feedback like yours encourages us to keep improving both our software and support. Thank you again for being a valued IObit user, and please don’t hesitate to reach out anytime you need assistance.
STAY AWAY FROM THIS SOFTWARE
Never install or recommend drivers that are not fully verified for the specific hardware.
Your application prompted me to install a missing driver, which I followed. After installing it, my AMD Radeon RX 570 graphics card stopped functioning correctly.
Immediately after the update:
The GPU showed “Code 43” in Device Manager
The display driver failed to load
Refresh rate options disappeared
The system became unstable and partially unusable
Before using your application, the system was fully stable.
I had to perform multiple recovery steps including a clean DDU uninstall in Safe Mode and reinstalling official AMD drivers just to partially restore functionality, but the issue started directly after your driver update suggestion.
This is not an isolated case. Do not get me started on how many users have reported similar problems or even worse system failures after using this software.
I strongly recommend staying away from this application when it comes to driver installation, as it can lead to serious system instability and incorrect hardware detection.
This behavior should be reviewed and corrected immediately.
May 15, 2026
Unprompted review
Reply from IObit
Hi,
Thank you for sharing this detailed and serious feedback, and we're truly sorry for the trouble our software has caused you.
What you described — especially the Code 43 error, display driver failure, and system instability after our driver suggestion — is extremely concerning. This is not the experience we intend to provide, and I completely understand your frustration and warning to others.
To help us investigate this immediately, could you please contact us at support@iobit.com with the following details (if available):
- Screenshot of the driver installation prompt you followed
- Your system info (Windows version, AMD Radeon RX 570 driver version before/after)
- Any log files from our program
You can also reach us via the in-program Feedback option or submit an online request. Our tech team needs this information to reproduce and fix the issue.
User safety and system stability are our top priorities. We take reports like yours very seriously and will review our driver detection and recommendation logic immediately. Thank you for your patience and for holding us accountable.
After 12 months they gave me 15 mins…
After 12 months they gave me 15 mins warning about my sub running out then 15 mins later billed me £73 for services they have on sale on there site for £30.... why not renew at the lower price that way peoplee might keep there sub going
April 25, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Computer software
This company has one good product-their advanced system cleaning software. Unfurtunately, then you get stuck with all their other products. Some of the other ones are OK< BUT, the default position installs junky prgrams like their computer backup and their desktop management -both of whcih are pure JUNK!!! It is SUPER EASY TO MISS THE CLICK TO MAKE SURE THOSE ARE NOT INSTALLED, AND THEN IT IS VEYR HARD TO GET BACK TO WHERE YOU STARTED!!! Next year I will not have anything but the systemcare. It also automatically signs you up to pay every year to renew. I HATE THESE FEATURES!
March 31, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About other IObit programs, we just want to recommend our great products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.
As for the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
BEWARE THERE MAY BE IO-BIT SPOOF SITES
BEWARE - THERE MAY BE SPOOF IO-BIT SITES
I posted a few months ago on trustpilot site IO-Bit-Software ld.iobit.com. I needed to renew my subscription for Advanced System Care which is listed at iobit com en advancedsystemcarefree php Renewing resulted in being bombarded with IO-Bit pop-ups and downloads, some of which tried to install unrequested. There are lots of similar comments on that trustpilot site. Payment was taken by IO-BIT Netherlands.
I managed to kill and remove all of the items (so I thought), but a security scan found and killed 2 trojans. I thought I had got away with it, but my system got slower - something I blamed on system updates. This week my system became unusable. Task Master shows >90CPU, >90% memory and >90% disk use within moments of start up. Adding up the listed tasks show 1GB of 4GB used. I wonder what those trojans did?
I had successfully used Advanced System Care for 10+ years. I was expecting a renewal notice. I was not expecting the havoc which followed. Maybe I was scammed by a clever spoof.
I note that IO-BIT monitor and respond to posts on this site. I suggest they read other "IO-BIT" trustpilot sites, they need to be aware if someone is faking IO-BIT products. If they become aware, it would be useful to post a warning and if available a fix for the problems created. I had always regarded Advanced System Care as a good product - I dare not use it again until I resolve what happened.
March 22, 2026
Unprompted review
Reply from IObit
Dear User,
Thanks for sharing your experience in detail on Trustpilot. We take matters like this very seriously, and we truly appreciate you bringing this to our attention.
We are very concerned to hear about the issues you encountered, especially given your long-term use of Advanced SystemCare. The behavior you described—such as unsolicited pop-ups, unexpected downloads, and the presence of trojans—does not align with the normal operation of our official software or website.
To help us better understand what happened and investigate whether you may have encountered a spoof site or unauthorized third-party source, could you please contact us directly at support@iobit.com? In your email, kindly include: the exact URL where you made the purchase or download; any order confirmation or receipt you received; abrief summary of the steps you took during the renewal process, etc.
This information will allow us to look into the matter thoroughly and assist you more effectively.
We value your trust over the past decade and want to help resolve this situation. We look forward to hearing from you.
STOP the nag screens
Good products but the nag screens to buy more prduct is very annoying. STOP
March 17, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Great product, and a great help.
So basically this is a multi computer program service from checking your drivers to defrag, boosters and uninstallers. Now each comes with a price either FREE or paid, regardless they all come with pop ups.
I chose to uninstall this product because it said 'only one driver update per day' which with a new install of windows 11 and a shed load of out of date and non working drivers was useless.
That's when it gave me the option of removing or a free version, I chose the free version, EVERY driver I needed was installed without any issues.
YES I do get the occasional pop up, like today for example it was a St Patricks day popup, but so what its FREE.
Great product, and a great help.
March 4, 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
Several devices with overlapping subscriptions
I was helped out with problems with several subscriptions on IObit for different devices.
Their assistance was accurat and generous.
February 24, 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Driver Booster broke my Windows 11 system – total data loss
I am a paid customer and used Driver Booster on Windows 11. After updating a core system driver, my entire system became completely unusable.
This was not a normal update — a wrong driver was installed apparently from their application, which caused Windows to fail so badly that restore, repair, and reset options did not work at all. I was forced to reinstall Windows from scratch, resulting in the loss of all my data.
I contacted IObit support, and their response was shockingly unhelpful. They simply asked:
“Have you tried to reboot the system?”
That was the extent of their support for a catastrophic system failure caused by their software.
For a paid product that claims to safely manage drivers, this is unacceptable. Updating critical system drivers without proper safeguards is dangerous, and the support response shows a complete lack of responsibility.
Use with extreme caution — especially on production systems.
February 22, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Endless Pop-Ups on a Product You Own
They're decent and I used to use them right up until the time pop up started ruining my gaming experience and getting me killed. You could be in the middle of an online game and I'll bet will send you a pop up to buy a new product, and it never ends. I spoke to them directly and they said there's nothing they can do about it. I canceled all my renewals and uninstalled everything by them. Do not touch this product!
Added 2/13/26: look at the response from iobit, they're trying to sell me more stuff. That's all they care about. As far as them addressing my experience and issues when I spoke to them on the phone they said there is nothing they could do or will ever do about it. So basically they're lying now.
SCAM COMPANY
February 11, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Dual monitor problem on Win11 platform
I have a dual monitor win 11 system with the secondary monitor on the top and spent a lot of time arranging my desktop icons on both. This was a slow process because sometimes I use a single monitor (laptop display) and other times a secondary above the laptop.
I ran IObits updater which seemed to work; but when I did a restart, things went very bad.
1. All my display icons on the top monitor were moved
to the bottom (primary monitor) with a shift to the left as if my secondary monitor was to the left. In addition, the size of the icons on those moved were only partially visible! And the size of the icons on my primary display icons were greatly decreased in size and moved to the upper left corner.
2, I tried to use settings to fix the problem but never succeeded. I decided to restart my laptop but this was a real disaster. Now, IObit's changed my top monitor to the primary monitor. Of course, I thought I could fix this but when I executed settngs the settings window came up in my laptop monitor AND I COULD NOT MOVE MY MOUSE POINTER OUT OF THE TOP MONITOR (a "catch 22").
3. I was now unable to restart my laptop AND UNABLE TO TURN THE POWER OFF WITH KEY BOARD KEYS.
4. I finally used the emergency power off (under the laptop) to power off. Then I tried the "IObit restore system"that was created by IOBit updater -- this failed! I then used one of my earlier Windows restore points to recover an earlier version of my system -- this worked!
5. I then again worked on my monitor icons to fix the layout of both monitors.
My conclusion and suggestion: DO NOT USE IObit SOFTWARE until they learn how to handle multi-monitor windows 11 systems. After programming in many languages, different projects and teaching programming, I conclude that IObit has some "amature programmers" and are clearly not testing their software on multi-monitor systems.
Finally. I have removed ALL IObit software from my laptop. I suggest that you be very careful with IObit software if you are switching between a single monitor and another monitor
February 6, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Several times a day there is a popup - don't buy
Several times a day there is a popup advertisment offering some discounts for additional produces. This is more than annoying. I don't recommend Iobit- clear no buy recommendation!
February 6, 2026
Unprompted review
Reply from IObit
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
Spamware at it worst!
Firstly, I am an IT professional of 40 years.
I have been looking for a quicker way to update the drivers on all of my PCs (I have around 15-20 personal PCs). I read a review of the IObit Drive Boost, which received mixed reviews, but I thought that I would give it a go anyway. I wish I hadn't!!! The free installer downloaded and I duly installed the program. I am so glad that I captured the installation via a snapshot utility that I own. This garbage installed an additional two programs and you are not warned of this!! Some kind of desktop enhancement which completely messed up my desktop icon layout.
I have removed everything and will not be considering a purchase of this rubbish again. Fortunately suspecting the worst, ie this is a malware installer I performed a full virus scan using proper software. Please may I advise anyone thinking of installing this software to stay clear. Additionally the uninstall leaves remnants of this on your system epecially in your users folder.
February 5, 2026
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the iTop programs, we just want to recommend our great partner’s products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.
As for the issues you encountered with our IObit programs, could you please contact us from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue thus our technical team can better assist you?
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
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