IObit Reviews 

1,641
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers had a great experience with this company. Customers are largely satisfied with the products, finding them effective for maintaining computer performance and offering useful tools. Many praise the exceptional customer service for its quick responses and helpful solutions to inquiries. The software's ease of use is also appreciated, simplifying tasks like driver updates and system optimization. However, some customers expressed dissatisfaction with bundled software and frequent promotional pop-ups. A few also reported software updates causing malfunctions or needing reinstallation, and difficulties with customer support replies or account management.

What people talk about most

Product

People report ambiguous experiences with product, with many finding the products to be excellent, functional,... See more

User experience

Customers had ambiguous experiences with user experience, with many reviewers finding the software easy to... See more

Application

Customers consistently note ambiguous experiences with app, with some praising them as awesome security apps... See more

Service

Users describe positive interactions with service, highlighting its timeliness, efficiency, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more

Company replied

Rated 4 out of 5 stars

For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more

Company replied

Rated 5 out of 5 stars

I have had a few issues crop up with ASC Pro 19, and the IObit Tech Team has been wonderful in finding solutions for them with very quick replies to my emails, giving info back & forth over the few we... See more

Company replied

Rated 5 out of 5 stars

IObit Driver Booster, as well as their other tools, are very good at doing what they advertise. No overreaches, leaves me with a fully functional system every time. I use the backup/restore fea... See more

Company replied


Company details

  1. #205 of 355 best companies in Software Company
  2. #44 of 61 best companies in Computer Accessories Store

Written by the company

For over two decades, IObit has been dedicated to a single mission: making the digital world faster, safer, and completely hassle-free for everyone. Through industry-leading software like Advanced SystemCare, Driver Booster, and IObit Uninstaller, IObit keeps millions of home and business PCs running as effortlessly as the day they were unboxed. With a professional team always ready to assist, IObit values every user's voice as a vital driver for improvement. Together with Trustpilot, IObit actively listens to the community's feedback, embraces user experiences, and continuously refines its products. IObit doesn't just build utility tools—it builds trust, one user at a time.

60 Days Money Back Guarantee

Try it RISK FREE - Love the results, or get your money back.

Try it RISK FREE - Love the results, or get your money back.
Take a full 60 days to experience a faster, cleaner, and safer PC at home or in the office. If you aren't completely satisfied with the results, we will refund your purchase—no hassle, no questions asked.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(1,641)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Several times a day there is a popup - don't buy

Several times a day there is a popup advertisment offering some discounts for additional produces. This is more than annoying. I don't recommend Iobit- clear no buy recommendation!

February 6, 2026
Unprompted review
IObit logo

Reply from IObit

Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.

If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.

Rated 1 out of 5 stars

Spamware at it worst!

Firstly, I am an IT professional of 40 years.

I have been looking for a quicker way to update the drivers on all of my PCs (I have around 15-20 personal PCs). I read a review of the IObit Drive Boost, which received mixed reviews, but I thought that I would give it a go anyway. I wish I hadn't!!! The free installer downloaded and I duly installed the program. I am so glad that I captured the installation via a snapshot utility that I own. This garbage installed an additional two programs and you are not warned of this!! Some kind of desktop enhancement which completely messed up my desktop icon layout.

I have removed everything and will not be considering a purchase of this rubbish again. Fortunately suspecting the worst, ie this is a malware installer I performed a full virus scan using proper software. Please may I advise anyone thinking of installing this software to stay clear. Additionally the uninstall leaves remnants of this on your system epecially in your users folder.

February 5, 2026
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

About the iTop programs, we just want to recommend our great partner’s products to our customers. If you don’t need it, kindly please ignore and do not install. Of course we’ll convey your concern about such campaigns to our marketing team.

As for the issues you encountered with our IObit programs, could you please contact us from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue thus our technical team can better assist you?

We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 2 out of 5 stars

Useless support and a broken product called Driver Booster

Do **not** use the free version or even the licensed version of **Driver Booster** under any circumstances, because it will damage your system and drivers!

Based on **[Ticket-KJEB-83909-6663] Driver Booster™ PRO**, from the very first day I purchased the license and started using the software, I experienced issues that initially seemed minor. Overall, this program is meant to update your system drivers, and it’s not something you’re supposed to use daily or even weekly.

After I reported the issue to support, they only kept saying: **“You should ask for a refund within 60 days.”** They expect me to somehow plan when their software will start showing problems!!! Believe it or not, you cannot plan or force faulty software to show its bugs within 60 days after purchase.

What was the problem? After some time, around the **4th or 5th use**, a serious issue occurred that caused my laptop to stop booting properly (it would turn on, but nothing would load). A perfectly normal day turned into a nightmare of potentially losing my data or permanently damaging my laptop!

After about **5 attempts**, thanks to **Gemini** for saving me and guiding me, and I’m extremely lucky that Windows had created a **System Restore point** before the update. Even after all that stress, **half of my programs were still broken and wouldn’t run**, which I eventually fixed using **CMD** and something called an **SFC Scan**, again with the help of Gemini.

In the end, support only kept copy-pasting the same message:
**“You should ask for a refund within 60 days as mentioned before.”**

They expected me to *schedule* their software’s failures. I wrote all this so **you don’t take the risk** and something bad doesn’t happen to your system.

January 15, 2026
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 1 out of 5 stars

Uninstalled

Uninstalled. 1) the annoying pop ups that are difficult to close
2) the auto renew I cancelled 2 years ago has twice tried to take payments
I reached out to them 2 weeks ago “don’t worry we have removed your details all is sorted”
Since then 2 further oayment attempts oh and 7 emails
Worse then most scam websites

January 24, 2026
Unprompted review
IObit logo

Reply from IObit

Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.

If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.

Rated 1 out of 5 stars

IOBIT advertising harassment

What can I do to stop the barrage of ads that are polluting my software? We pay to have peace and quiet, but you're worse than anything; even paying doesn't stop us from being bombarded. That's not true, your advertising scam for your paid software has been going on for years. My friends have uninstalled their IObit software and will never buy it again; what you're doing is shameful.

January 19, 2026
Unprompted review
IObit logo

Reply from IObit

Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.

If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.

Rated 5 out of 5 stars

Excellent support

Excellent support. Whenever I need help, I get a fast, helpful and friendly response.

January 18, 2026
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

Excellent support service

Excellent support service. The issue I reported was promptly addressed and resolved in subsequent updates after I raised an incident report to the support team.

January 15, 2026
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

Stop With the Popups Trying to Sell More Apps!

They have some good software, but they need to stop pushing all of their other products. If you install any of their software, be prepared for a pop-up message appearing at least daily, trying to get you to buy some other product of theirs

January 9, 2026
Unprompted review
IObit logo

Reply from IObit

Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.

If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.

Rated 5 out of 5 stars

I use 6 of their programs regularly

I use 6 of their programs regularly. I think they all do a fine job. When I have needed to reach out to them for help, they always provided a solution.

January 5, 2026
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 2 out of 5 stars

I paid for the pro version of their…

I paid for the pro version of their Driver Booster program, but the activation code they sent me didn;t work. Tried to contact IoBit support via the link in their email but got a 404 error.

January 1, 2026
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

My Reason for IOBIT Updater

Responsiveness! There are all sorts of updaters out there but this one works well. There is the new Winget command that does upgrade things automatically but if you have a subscription such as EASEUS uses, it uploads the latest software, uninstalls the version resident on the computer, deletes your serial key and you are really messed up. This is safe in my opinion

December 30, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

“Intrusive pop‑ups even after purchasing the PRO version“Intrusive pop‑ups even after purchasing the PRO version

*"I purchased Advanced SystemCare and several other IObit programs, yet I keep receiving intrusive pop‑up ads promoting more products. These pop‑ups interrupt my work repeatedly, and they cannot be closed with a normal ‘X’ button. Instead, I’m forced to click on a silly phrase like ‘I want to miss this great opportunity’ just to dismiss the message.

This is extremely annoying and unprofessional, especially for paying customers. I expected an ad‑free experience after purchasing the software."*

December 30, 2025
Unprompted review
IObit logo

Reply from IObit

Hi,

We sincerely apologize for the annoying pop-up ads that have disrupted your experience with our software.

Could you help clarify what type the pop-up is? A prompt to unlock Pro features, a software update notification, or other types?

It would be extremely helpful if you could provide a screenshot of the pop-up as well. This will allow our team to pinpoint the root cause faster and deliver a targeted fix.

Please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request.

Thanks for your kind understanding and look forward to hearing from you.

Rated 1 out of 5 stars

Website completely to be distrusted

Last year, the amount was debited twice. This year, the amount was debited again without receiving an activation code.Even in the event of a complaint, they do everything they can to avoid refunding.

November 28, 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

Rated 5 out of 5 stars

Updating email address

I needed to update all my IOBit products with my new email address which did not appear to be possible online. An email to IOBit support resolved the problem and all my products were updated by the support technician.

December 19, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

Paddle help me concernant IObit

Without Paddle, I was unable to download and activate the programs package I bought from IOBit .

December 13, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 4 out of 5 stars

not the best i used only for my old pc

not the best i used only for my old pc, nothing help maybe 5 % will be faster you pcs ,cancel subscription its not easy this a big problem ok, cancel subscription work only good with paddle.net , in paddle.net go too Support select payment support choose look up my purchase send a email dat you used for paypal off creditcard and ask the virtual machine paddle I want to cancel my subscription and its done Paddle .net the best in this situation

December 17, 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, thanks for giving our products a try.

If you need any help or have suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).

We’ll try our best to assist you and further improve our products for your better user experience. Have a nice day~

Rated 5 out of 5 stars

Pretty nice

The company known for BundleInstallers and PUP distributions finally made something good!

December 14, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 4 out of 5 stars

Experienced iObit user (+/- 10 years)

I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service.

Read well what you download, uncheck boxes when necessary and cancel automatic renewals manually.

Other than that iObit has served me well for over 10 years.

I've been an iObit Advanced System Care, Uninstaller, Software updater and Driver Booster user for many years, but I always make sure I check the boxes and uninstall anything I don't want.

December 8, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 5 out of 5 stars

I have used the pro version for over 10…

I have used the pro version for over 10 years, it’s quick, convenient and easy with a wealth of tools. Yes, the free version promotes purchasing their other products independently (included with the pro version).
Updating drivers, cleaning your system, deleting programs, improving and managing startup, updating programs, drivers and boosting ram and cpu usage. The malware fighter is not bad with bitdefender integration , I supplement with SuperAntiSpyware.

The popup ads are annoying, but just click and they close. I find it’s a good value for a one stop fix for many situations.

December 8, 2025
Unprompted review
IObit logo

Reply from IObit

Dear user,

Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.

And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.

Wish you all the best!

Rated 1 out of 5 stars

It didn't do what I hoped it would do…

It didn't do what I hoped it would do when it came to duplicate files. I asked for a refund, which they promptly did. I also bot the uninstaller and after they returned my money, I uninstalled it, but the program still advertises to me with popups. It didn't completely leave my computer. I think they think they are funny. I will never buy anything from this group again.

November 29, 2025
Unprompted review
IObit logo

Reply from IObit

Hi there, sorry for any inconvenience it caused to you.

Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?

Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.

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