Ittaxi Reviews 146

Dont use this taxicompany they charge you 60 euro for 2 p instead op the agreed price of 20 euro and the police supports them in this. This was in sicilie italy

The way we were handled feels like a complete scam. Our taxi driver airport-hotel (shared taxi 20€) told us to book a taxi back to the airport through the app, would be same service & same price. So we did. There’s no option on the app to choose between private or shared, so we figured it would be shared either way. The driver came to pick us up, so far no payment information. We figured there were no other clients or we still needed to pick them up. Arriving at the airport the price suddenly was 60€. We would have never taken a private taxi, that was not our intention. It feels like taking advantage of tourists and thus, a total scam.

It was very easy and straight forward to book a taxi. Final confirmation just come some minutes before departure when a taxi excepts your offer. Taxi driver was even some minutes early. Fixed fare to airport was applied - Perfect!

it's not even worth a star. I was stranded at 4am on a Monday morning despite booking a taxi from Rome near Termini to Ciampino airport 3 DAYS IN ADVANCE. On the day I needed the taxi, at 3.30am I reach out to their call center just to double check my booking was still valid and they were mocking me saying:"You shouldn't be calling us if you have a taxi already booked, just wait!" and after half an hour, when I needed the taxi, my ride was simply cancelled. Needless to say the amount of calls I made to them afterwards were I was put on hold or the call was dropped etc. Luckily I found a taxi at 5am that morning with another company and I was able to take the plane. Unbelievable amount of stress. Also keep in mind the app is very deceitful because it shows you "taxi available in 5 minutes", then you click the button and, most of the times, it starts looking for drivers in an endless loop. Last but not least, it was 4am of a Monday morning on November 10th....it wasn't peak time, summer, etc... Rome was just a DESERT and still no taxi from Ittaxi. Simply awful and shameful, worst taxi experience of my life.

used from train station took 2 taxi. we were charged 50 euro. our friends 15. the guy took our money so fast and said go. conned first minutes in rome from train station

doesnt deserve one star. horrible company along with radio taxis. tried to call a taxi in lake como and was stranded all alone all night as couldnt get a taxi. i rang radio taxis a couple of times and they hung up on me and my battery died, as a single female alone i was terrified my hotel was a 2 hour walk up in the mountains which i wouldnt have been able to navigate, please be aware there are no taxis in lake como after 10pm it seems!! ittaxis please do better!!

Avoid at all costs! Unfortunately, there’s no Uber or Bolt in Italy, otherwise we would have never used this company. The driver took three unnecessary detours just to charge us more. We were traveling with a small child, but the driver had no scruples. We didn’t feel safe at all, and when we asked him to stop because the detour was unreasonable, he insulted us. Absolutely to be avoided.

Avoid this scammers
I took this taxi today from bolognina to Marconi airport
Called them and on the phone agreed between €12-€18 and I’ve booked it
Taxi arrived on time got in and when we got to the airport the driver said €26!
They’re just scammers nothing more than that!
Avoid

Booked it taxi more than 10 times , 10 out of 10 times taxi app failed to deliver taxi .

Dont bother with it taxi . A lemon app.
Just go with uber.

Ordered through uber, 61.71 euros , taxi later charged 111.50 euros through Uber , IT TAXI Are scammers and secretly charge way over to your card , meter said 44 euros . Italy has left a foul taste. THIEFS

We booked a taxi to go to the airport at 4 AM, we got a text message the taxi has a problem, we are looking for a replacement, 30 minutes we get a message there is no taxi available. We had to run to a station find transport there at 4:30, only to get charged double the fee. I had to pay 100 Euro for a 40 Euro ride, never again this taxi service.

Sconsiglio assolutamente questo servizio taxi. L’autista è stato aggressivo e verbalmente offensivo.

Warning: They delete negative reviews from Google and only keep the positive ones!

I absolutely do not recommend this taxi service. The driver was aggressive and verbally abusive!!!!!!!!!!!!!

Please check TripAdvisor – hundreds of people have shared similarly negative experiences with this company.

They’ve renamed the company under a different name, but if you search “TAXI PESCARA” on Google you’ll still find the same company—with hundreds of negative reviews describing their behavior as aggressive, arrogant, and vulgar!

For a 5 km ride, I was charged 25 euros

Booked through Uber. Driver took extra cash out of my card 24 hours after the ride.
Uber laughed off my complaints and refused to discuss further. DO NOT USE UBER IN NAPLES (Itaxi), once they have your card details they will help themselves again and steal from you.
Uber do not care, I had screenshots of the booking and all details, they do not care.
My bank would not dispute the charge either, because the Uber driver issued a receipt with the fraudulent amount.

Absolute shit show of a company. The drivers are rude and seem to be incapable of finding the shortest route to go. The time and price nearly tripled and we missed tickets to the colosseum that we spent over $300 for. After asking so many times to stick to the route so we could arrive on time, the driver took random routes and further ways of travel. It could have not been a more worse experience. Absolutely horrid! Stay as far as you can from any taxis in Rome, especially this company.

BIG CHEATERS AND SCAMMERS !!!!

Company cooperate with Uber in Italy !!

I was changed 23,60 Euro instead 13,60 !!
For short ride from Napoli Garibaldi to Airport !!

Scammer driver. They offer a fixed price then change it. Avoid!!

I’d give them 0 stars if it were possible. Avoid them like the plague! I used their service through Uber in Rome, and when I went to tip, the charge didn’t show up, so I entered it again. Then, both charges showed up. When I filed a dispute with them and requested a refund for one of the tip charges , they took 2 weeks to review my dispute, then denied the refund. They stole my money!

These are the only cab drivers who are more dishonest thieves than the taxi drivers in Athens. Claiming there’s some reason a fare somehow goes from 27 euros to 47 in an instant. Garbage liars. Just remember, karma doesn’t forget you squalid scumbags

Awful company, utter thieves. I was overcharged by their driver by €27.50 and they refuse to help or refund me. Diabolical behaviour. I hope they are shut down.

I booked a ride through Uber app with itTaxi. The taxi never appeared, in fact he kept driving away the meeting point.
I canceled it and they charged me 6,50€.
Isn't fair that they can not appear and if you need urgent service you cannot cancell it without any charge.