I have ordered from Jacksons several times now and have always been happy with the quality of products I bought. The packaging, especially for loose paper, was really good. Delivery was prompt, within... See more
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Very good suppliers
Very good suppliers - prompt delivery of all the items I needed. Thank you.
Order
No problem ordering and the stretcher bars were a really good quality
It was quite annoying as my purchases…
It was quite annoying as my purchases haven't been delivered and i got a note to say that i have to pick them up from dalston.

Reply from Jackson's Art Supplies
Very quick and efficient servicce
Very quick and efficient servicce. The website is very easy to follow and is very comprehansive.
amazing catalogue and great customer service
Ordered from them several times, and the few times I've had a concern, it's addressed efficiently and in a timely manner.
Placed first order with this company…
Placed first order with this company last week.
I contacted customer services as I thought I had received an incorrect brush size to the one I ordered. After a short conversation it transpired that I had infact placed the wrong item. Despite this I was given help to order the correct item and nothing was too much trouble at all. Very kind and helpful customer service.
I was told how to return the unwanted item and also explained a couple of other things I was unsure of.
Not used the products I ordered yet but delivery was within a few days and all in tact.
Feel confident to order again as I’m assured any problems will be dealt with efficiently.
Great range of products and very swift…
Great range of products and very swift delivery
Perfectly packaged
Ordered a mounting board. Good quality, arrived quickly, and packaging was excellent. Thank you!
Really helpful customer services
I forgot an item from my order, totally my mistake. I wanted the supplies for a last minute event the following evening so I had got the next day delivery and it would have been quite expensive to do another order for the one item I forgot. I called customer services and Charlotte sorted it out for me so that I wouldn't have to pay the extra shipping to get the item the next day, she was so helpful and kind, thank you so much! Jacksons has definitely earned my loyalty for art supplies in future. They have a phenomenal range as well.
Great service
Great service, prompt delivery. Everything beautifully packaged. Thanks a lot.
Poor customer service
An order placed on 18th June for collection at the Dalston store is still awaited.
No dispatch from the warehouse email has been sent and trying to leave a message is fruitless.
Jackson's has lost its way: its customer service used to be excellent.

Reply from Jackson's Art Supplies
Great range of products and it's always…
Great range of products and it's always a pleasure to browse and purchase. Jackson's prices are competitive and I was highly satisfied with my lino tools.
Good colours
Good colours, I’m looking forward to using them.
Recyclable packaging sent quickly.
Thank you.
Excellent speedy service, really well packaged!
As always Jackson’s has provided a speedy delivery of my art materials! And once again they were incredibly well packed so there was no chance of spillage or breakage!
Speedy delivery as always and packed…
Speedy delivery as always and packed well.
The easel I purchase is good quality…
The easel I purchase is good quality and useful as it compacts down in size.
Very quick delivery and product arrived…
Very quick delivery and product arrived as described. Many thanks.
Amazing quality
Amazing quality. Very satisfied with my new cutting tools.
Great service
Packaging was great, received promptly. Art supplies of good quality too. Would like you to offer smaller sheets of drafting film, say A4 size as I find the large sheets awkward to cut without creasing or marking them accidentally.
Fast delivery
Fast delivery, beautifully packaged, reasonably priced products with lots of choice. I shall be back! Highly recommend.
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