I ordered 5 Jacksons Professional Oil Paints a few days ago. When they arrived, I saw that one of the tubes (Terre Verte) was open at the end opposite the cap. I contacted Jacksons (Kieran) who pro... See more
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great products—very pleased
great products. reasonable prices. fantastic packaging of products. very pleased.
Sent promptly and packaged perfectly to…
Sent promptly and packaged perfectly to avoid damage in transit. Bought as a gift and very pleased, would recommend.
I had a problem with a paint colour…
I had a problem with a paint colour that I bought - it wasn’t the same as one I’d bought a while ago. Jackson’s went the extra mile to help resolve the issue. I ended up getting a free replacement from the manufacturer which was great.
Excellent customer service from Jackson’s Art
Great selection of products, great customer support
I love the selection of products they offer, it is my favourite place to go for art supplies particularly holbein. All of it very high quality and deliberately and carefully chosen, I have also noticed that it values it’s customers with a generous rewards system and when I have needed customer service they are particularly good at helping out compared to any other customer service. I hope to see this company stick around and continue to grow
Online order
I ordered online and collected my order from Jackson’s when I went to my art session.
Lovely wash papers.
I saw the products, ordered and they arrived. I did find the website a bit clunky but then so is our Internet.
Great packaging and products
Great packaging and products, fast delivery!
Customer focus - exceptional
Speed of response and fixing a delivery issue caused by Royal Mail.
I'm an artist in watercolours of dogs…
I'm an artist in watercolours of dogs and cats and wanted to sample the 'real McCoy' in watercolour paper hot and cold press.So I went to the specialists - Jacksons Art Supplies-as I couldn't acquire the best in city and town art shops.I opted for Archers watercolour paper and haven't looked back.This is definitely a repeat order for me.What an experience.....my painting style has so much improved.Hint: for beginners in watercolour paper....buy Archers from Jacksons!
100% service
Great company
Great company, easy to order online, good quality products (their own brand is excellent), good prices and often have offers. Environmentally friendly packaging and good delivery times. My go to for all art supplies.
Love this sharpner!
Easy website to order from, item came in good time and good condition, well but not over packaged.
I LOVE the item itself - bought it to sharpen my Caran D'ache neocolour wax pastels and it does so beautifully! It doesn't clog and any trapped shavings are easy to remove. It works so well that I am definitely going to get a couple more!
Very helpful when I had a problem with…
Very helpful when I had a problem with the points system. Love this company, buy all my supplies from them because I know they'll send very quickly and they pack everything so well it has never arrived damaged. Highly, highly recommend.
Smooth transaction
Good timely and helpful communication. Easy item to search for online. Product is exactly as described/shown on website. Good dependable service as usual.
Great products
Great products, always well packaged and delivered quickly.
I had an enquiry about my order
I had an enquiry about my order. Dominique responded very quickly and positively.
Even though I had lost some information, she sorted out my enquiry and was very supportive.
This is great customer service and I will continue using Jacksons for my art stuff. It feels like they really care about their customers.
Your packaging is marvellous!
Your packaging is marvellous!
I think you have the best packaging in the UK.
I recently have had parcels delivered with terrible packaging and the articles were damaged. Thank you
The staff at Jaksons could not be more…
The staff at Jaksons could not be more helpful, both in-store and when dealing with head office.
I had a difficulty with placing an on…
I had a difficulty with placing an on line order. I rang jacksons and spoke to Charlotte who very quickly dealt with it. She explained what had gone wrong and set it right offering me a chance to try again or to proceed with the order. Gladly let her do it. A very easy and pleasant experience. That's what I usually use Jacksons for my art supplies......Anthony
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