Like the half price welcome month, discounted into the coming month with hope of seeing results would be good. Other Jane’s joining the trailer too so hopefully some weight loss in view, Am trying som... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Food is all delicious. My reason for four stars is purely because of the state of the delivery box which is not the fault of Jane Plan. A couple of meals were damaged which were immediately replaced a... See more
Company replied
Great customer service. I'm enjoying the process of losing weight for the first time. The customer forum is good for motivation. You feel you're not on your own. Asha, Lead Nutritionist, was... See more
Company replied
Packages containing food hard to open too many veg dishes sauce colour can’t get out of Clothing if spilled happy with some dishes have tried but still 2 weeks to go
Company replied
Company details
Written by the company
We’re one of UK’s leading weight loss programmes, delivering all your meals alongside the support you need to achieve lasting change. Pick a programme duration to suit your goals and explore our menu, packed with over 85 delicious, perfectly portioned dishes to choose from each month. We'll do all the shopping, cooking and counting for you, and even deliver everything conveniently to your door. That's one less thing to think about. Join today and achieve the success you deserve.
Jane Plan
Written by the company
- Healthy meals delivered
- We deliver perfectly portioned meals straight to your door, saving you time and headspace.
- Keep hunger at bay
- Eat the right amount of calories each day without compromising on your favourite dishes.
- Expert advice
- Support from Nutritionists 7 days a week, live events and an online hub packed with advice.
Contact info
United Kingdom
- 02034894770
- hello@janeplan.com
- www.janeplan.com
3.8
Great
6K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The plan was delivered when I was told…
The plan was delivered when I was told it would be, the website was easy to navigate and the food is fabulous!
June 16, 2026
Reply from Jane Plan
Hi Juliet,
Thank you for your wonderful review! We're delighted to hear that your meals arrived when expected, that you found our website easy to navigate, and most importantly, that you're enjoying the meals :)
We really appreciate your kind feedback and hope you continue to enjoy your Jane Plan journey!
Best wishes,
Jane Plan
Box arrived bashed up with a hole in…
Box arrived bashed up with a hole in it.
I did 5 day trial and sent the reminder of the box back. Meat in meals I tried was chewy and rice hard. From the promotional video I watched I expected to have my daily calorie intake provided for in the three meals but items needed to be added.
I know you are paying for convenience but I think the plan is over priced and I certainly wouldn't want to be tied in for 8 months.
June 23, 2026
Unprompted review
Reply from Jane Plan
Hi Maria,
Thank you for taking the time to share your feedback. We're so sorry to hear how your box arrived. Whilst it's rare, damage can unfortunately happen during transit. If any of your meals were affected, we're always happy to arrange replacements, and our member support team can help with this via hello@janeplan.com.
We're also sorry to hear that the meals you tried weren't to your taste. We understand that everyone has different preferences, which is why we offer a variety of over 80 meals across our menu to cater to a range of tastes.
All Jane Plan meals are calorie counted and pre-portioned, however we do recommend adding fruit, vegetables and dairy to complement the meals. We try to make this as clear as possible, but we do appreciate your feedback and will be sure to share it with the team.
Thank you again for your feedback.
Best wishes,
Jane Plan
Kind and helpful customer service…
Kind and helpful customer service especially in my most recent interaction with Fatima who answered my question in great detail.
July 7, 2026
Unprompted review
Reply from Jane Plan
Hi GE,
Thank you for taking the time to leave such a lovely review. We’re so pleased to hear that you’ve had a positive experience with our customer service team, and especially that Fatima was able to answer your question in such great detail. We’ll be sure to pass your kind feedback on to her :)
Best wishes,
Jane Plan
I've actually lost weight!
I've actually lost weight ( 8lbs in just over six weeks) which at eighty four is quite good going.
It's forced me to eat more fresh vegetables and fruit which a distinct positive.
The meals turn up monthly and are easily changed for the next month if there is something I don't like.
I don't find them particularly tasty, but a means to an end and as said above it's working. Delivery efficient and on time.
May 18, 2026
Reply from Jane Plan
Hi Dolores,
Congratulations on losing 8lbs in just over six weeks – that's a fantastic achievement! Thank you for taking the time to share your experience with us. We're delighted to hear that Jane Plan is helping you reach your goals and that you've found adding more fresh fruit and vegetables into your routine to be a positive change :)
We're also pleased that you’re enjoying the flexibility of changing your meals for each delivery, and that your deliveries have arrived smoothly and on time. We really appreciate your honest feedback about the taste, and if you would like any help or advice with changing your menu, our member support team are happy to help at hello@janeplan.com.
Thank you again and we hope you continue to see great results as you progress on your journey
Best wishes,
Jane Plan
Food always tastes salty …
Food always tastes salty …. Very brown in colour .. I can’t wait for my subscription to end tbh ..
May 18, 2026
Reply from Jane Plan
Hi Lesley,
Thank you for taking the time to share your feedback. We're sorry to hear that the meals haven't been to your taste. All of our meals are created by our team of registered nutritionists, and most of our meals are well within the low-salt criteria, making them suitable to enjoy as part of a reduced-salt diet.
We offer a wide variety of meals and the flexibility to change your menu between deliveries, so our members can choose options that best suit their tastes and preferences. If you have any questions or would like some advice on selecting meals, our member support team would be happy to help. You can contact them at hello@janeplan.com, where they can also arrange a call with one of our nutritionists.
Best wishes,
Jane Plan
Tasty meals
Most of the meals are very tasty , like the way I can add salad & veg to the dishes , disappointed with lasagne!Not really been too hungry , up to now happy with the the weight loss , hope it continues.
June 15, 2026
Reply from Jane Plan
Hi Brian,
Congratulations on your weight loss – it's great to hear you're happy with your progress so far and we have no doubt you will reach your goals :)
Thank you for taking the time to share your feedback. We're so pleased you're enjoying the meals and that adding salad and vegetables is working well for you. We really appreciate your honest comments about the lasagne too, as feedback like yours helps us continue to improve.
Best wishes,
Jane Plan
Greatest meal plan ever
I received my first box and was excited to try the meals and they didn’t disappoint. I have been eating so well and have lost 5kg in 2weeks. I’m so happy I have finally found a meal plan that actually works.
June 14, 2026
Reply from Jane Plan
Hi Lynne,
Congratulations on losing 5kg in just 2 weeks – what a fantastic start!
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you're enjoying your first box and that the meals have exceeded your expectations :)
Best wishes,
Jane Plan
New beginnings, feeling great!
I have been on the 8 months plan and lost almost 3 stone. I have tried many weight loss classes and diets over the years, but this has actually worked. The meals are already measured out so no need to worry about overeating etc. A great variety of menus to choose from. Also lots of support with a fb group and live chat's from Jane herself. The best support I had, was being able to talk to a nutritionist weekly on the telephone. Asha gave me so much support, and helped me when I felt de-motivated. I really felt this support helped me succeed in my weight loss journey. I definitely would recommend doing Jane Plan 100%.
July 6, 2026
Unprompted review
Reply from Jane Plan
Hi Elaine,
Congratulations on losing almost 3 stone – what an amazing achievement!
Thank you so much for taking the time to share your experience and for your recommendation. It's wonderful to hear that Jane Plan has been the approach that's worked for you, and that you've enjoyed the convenience of the meals and the wide choice available.
We're especially pleased that the support you received made such a positive difference. We'll be sure to pass your lovely comments on to Asha, who will be delighted to know she helped keep you motivated throughout your journey :)
Best wishes,
Jane Plan
I asked for my July meal box to be suspended
I asked for my July meal box to be delayed and had a very nice reply from ASHA at Jane Plan telling me that this had been done. Iam still enjoying the plane food and will continue until I reach my goal.
Thank you Jane Plan.
July 6, 2026
Unprompted review
Reply from Jane Plan
Hi Peter,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that Asha was able to help arrange your July delivery delay and we'll be sure to pass on your kind words to her. :)
It's also wonderful to know you're continuing to enjoy the Jane Plan meals, and we wish you every success as you continue toward your goals!
Best wishes,
Jane Plan
The meals are first rate with regard to…
The meals are first rate with regard to taste and nutrition and it’s so convenient! The size of the portions are small though so added vegetables or fruit is a must.
June 14, 2026
Reply from Jane Plan
Hi Karen,
Thank you for your lovely review. We're so pleased to hear that you're enjoying the calorie-counted meals and the convenience of the plan :)
We appreciate your feedback regarding portion sizes. Our meals are created by registered nutritionists to be perfectly portioned and nutritionally balanced to support a healthy weight loss of 1–2lbs per week. It's great to hear you're adding fruit and veg to compliment the meals — we definitely encourage this, and it can help you feel fuller and more energised throughout the day. If you are feeling hungry, our team of registered nutritionists are here to help and you can book a call by emailing hello@janeplan.com.
Best wishes,
Jane Plan
I think this is a total rip off for…
I think this is a total rip off for what you actually get. The portion sizes are ridiculously small and the price of the plan is way too much.
June 14, 2026
Reply from Jane Plan
Hi Steven,
Thank you for your feedback. We’re sorry to hear that you feel this way about the plan.
All of our meals are created by registered nutritionists to be perfectly portioned and nutritionally balanced to support a healthy weight loss of 1–2lbs per week. The portion sizes are designed specifically to align with this approach, while ensuring meals are calorie-controlled and convenient.
We also offer a variety of plans at different price points to provide flexibility depending on individual needs and preferences.
We appreciate that value is important, and we’re sorry the plan hasn’t met your expectations. If you would like to discuss your experience further, our Member Support team are happy to help at hello@janeplan.com.
Best wishes,
Jane Plan
New customer
Only been on the plan for a couple of weeks but pleased with what I've experienced so far. Only 1 slight niggle is opening the trays when they are hot after cooking, the cellophane is sometimes hard to peel off.
Menus are varied and easy to prepare with advice on each meal as to what would augment it. Also like the ability to change meals from month to month.
June 13, 2026
Reply from Jane Plan
Hi Michael,
Thank you for your lovely review. We're really pleased to hear that you're happy with your experience so far on the plan :)
We appreciate your feedback regarding the packaging and opening the trays when hot. The film is designed to keep the meals sealed, fresh and safe during transit, but we understand it can sometimes be a little tricky to remove, and we'll pass your comments on to the team.
Best wishes,
Jane Plan
Food is simply not enough.
Food is simply not enough.
Breakfast is not sufficient and lunch and dinners are always in a dark brown sauce no matter what meal you choose.
Hard to recognise meals with description on the label .
May 17, 2026
Reply from Jane Plan
Hi Jacqueline,
Thank you for your feedback. We’re sorry to hear that you feel the meals haven’t been enough for you and that you’ve found some of the dishes too similar in appearance and sauce.
We completely understand that variety is important, and you are welcome to change your menu between deliveries, where we offer a wide variety of over 80 meals to choose from.
All of our meals are created by registered nutritionists to be perfectly portioned and nutritionally balanced to support a healthy weight loss of 1–2lbs per week. We also encourage adding fruit, vegetables and dairy to complement the meals, which can help increase fullness and balance throughout the day.
If you would like any further nutritional support, our team of registered nutritionists are here to help, and you can book a call with them by emailing hello@janeplan.com.
Best wishes,
Jane Plan
The product is good but your couriers…
The product is good but your couriers (DHL) leave a lot to be desired, they are untrustworthy in my opinion.
June 14, 2026
Reply from Jane Plan
Hi Michael,
Thank you for your feedback. We're really pleased to hear that you're happy with the plan :)
We're sorry to hear that you've had a disappointing experience with delivery. While we work with trusted courier partners, we do understand that issues can occasionally occur, and we take all delivery concerns seriously. We'll be sure to share your feedback with the team, and if you ever have any issues with delivery our Member Support team are happy to help at hello@janeplan.com.
Best wishes,
Jane Plan
Made it easy to have calorie controlled…
Made it easy to have calorie controlled meals, easy to heat, only downside side is the consistency which is rather soft and most of the meals are tomato based which can get a little boring.
May 17, 2026
Reply from Jane Plan
Hi Marion,
Thank you for your review. We're pleased to hear that you’ve found the plan easy to follow and the meals convenient to heat :)
We appreciate your honest feedback regarding the texture of some meals and the tomato-based options. We understand that variety in flavour and consistency is important, and we’re always working on the variety of our menu, with over 80 meals available to choose from. Your comments are really helpful for us to consider as we continue developing our range.
Best wishes,
Jane Plan
Food is all delicious
Food is all delicious. My reason for four stars is purely because of the state of the delivery box which is not the fault of Jane Plan. A couple of meals were damaged which were immediately replaced and again the box was damaged so the delivery company are not looking after their parcels very well. Jane Plan customer service is excellent.
June 14, 2026
Reply from Jane Plan
Hi Sa,
Thank you for your lovely review. We're so pleased to hear that you're enjoying the meals and that you're happy with our service :)
We're sorry to hear that your deliveries have arrived in a damaged condition and that a couple of meals were affected. While this is not the standard we expect, we're glad our team was able to promptly arrange replacements for you.
We really appreciate you taking the time to share your experience, and we'll continue working closely with our delivery partners to help improve this.
Best wishes,
Jane Plan
I lost more than a stone in 5 weeks
I lost more than a stone in 5 weeks
I changed the breakfast plan just once i found it easier to eat alot of fruit to get me through the times when getting peckish.
May 16, 2026
Reply from Jane Plan
Hi Blythe,
Congratulations on losing more than a stone in just 5 weeks – that’s a fantastic achievement!
We’re really pleased to hear that you’ve found a routine that works well for you, and it’s great that adding more fruit has helped keep you feeling satisfied between meals :)
Thank you for sharing your experience, and we wish you continued success on your journey.
Best wishes,
Jane Plan
I wrote a review before but now im…
I wrote a review before but now im changing what i said jane plan i would not recomend them. I cooked one off my meals and found it full of mold which in my mind is not a good thing to find. So i have put as much distance between myself and janeplan
July 4, 2026
Unprompted review
Reply from Jane Plan
Hi Michael,
We’re very sorry to hear about your experience and understand how concerning this must have been. This is certainly not the standard we expect.
Our meals are carefully prepared and leave us in perfect condition, but in rare instances damage can occur in transit. If the packaging is compromised and air enters, the meal can spoil quickly as we do not use any additives or preservatives. When this happens, we always take it seriously and investigate fully, and where appropriate we arrange replacement meals.
We can see from your comments that you may not have been in touch with our Member Support team. If you haven’t already, please contact us at hello@janeplan.com so we can look into this properly and resolve it for you.
Best wishes,
Jane Plan
A Jane Plan success story continues.
I have been with Jane Plan since April. I am loving the foods and I have managed to lose 1 stone in weight.
Some of the meals I've enjoyed unfortunately have been discontinued but I am fairly happy with the replacements.
Ashr has helped with my enquiry to delay my delivery for one month due to having too many meals left from previous orders. (Life gets in the way sometimes).
I would certainly recommend Jane Plan to everyone who needs help losing weight.
Lisa
July 4, 2026
Unprompted review
Reply from Jane Plan
Hi Lisa,
Congratulations on your weight loss, this is a huge achievement!
We're so pleased to hear that you're enjoying the meals and that, overall, you're happy with the replacement options available. We also appreciate your understanding as our menu evolves over time, and we're happy to say that new meals will be added to our menu shortly :)
It's lovely to hear that Ashr was able to help with your delivery delay, we'll be sure to pass on your kind words to her.
Thank you for your recommendation and for sharing your experience. We wish you continued success on your journey.
Best wishes,
Jane Plan
How covient the meals are kept
How covient the meals are kept. It's made easy because its all worked out for you.
June 13, 2026
Reply from Jane Plan
Hi Michelle,
Thank you for your lovely review! We're so pleased to hear that you're finding the meals convenient and that having everything planned out for you is making things easy :)
Best wishes,
Jane Plan
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