Jet2holidays Reviews 

Amazing I would give more than 5 stars if I could

Always good and fast service Plus very friendly staff

Great flights with Jet 2 but disappointed with the hotel, it has definitely gone down since the last time we stayed there 3years ago .
You have to be sat on your sunlounger from 8.45 am til 10.30 am or you run the risk of loosing your sunbeds but if you slip the pool guy a 10 euro note he turns a blind eye which is very wrong !
Buffet breakfast was average, evening meal was chaotic and very much of the same every night -tasteless unknown white fish and pork in lots of different ways! No theme nights and drinks are expensive. We upgraded to Up rooftop terrace for 2days - lovely treat but pricey at £60 per person PER Day ! Entertainment at night was ok nothing wow like last visit with ABBA & Queen tribute acts -piano player in early evening is amazing !

Holiday experience was seamless. Booking on the app is intuitive and straightforward. Communications in the lead up to the holiday are well timed.
The staff are the airport were happy to help and queues were minimal.
Flight was on time and comfortable. As expected the onboard prices for drinks and snacks were on the steep side!
Coach transfer was well organised on arrival and a text from Jet2 on landing to tell us which stand to go to was also appreciated.
Hotel itself Cala Blanca is Es Figueral Ibiza was great. Amazing views and surroundings, good staff, clean and tidy throughout.
Trip home again was well communicated by text.
There were no pushy sales pitches for trips which there often can be. It was more a case of we knew Jet2 were on hand if we needed them and how to contact them but they left us to it.Personally I prefer that. All in all an excellent experience with Jet2

Everything made very easy for us, would book again

everything you are the best, been with you for over 20 years

Never had such great service from apartments in Greece ( in 40 years). All the staff knew everyone’s names and the rooms were cleaned properly every day.
Only drawback was the limited amount of restaurants in the evening.

Great customer service. Airport staff were pleasant and efficient. Cabin crew were happy and friendly.

Have recently returned from Corfu having spent a week in kassiopi, staying at the Katia apartments. We had a great holiday, the apartments were located about a 15 minute walk to the the centre which we managed just fine. Our flights were on time, transfers took longer that we thought they would but we got there ok.
Have travelled with Jet2 before and would certainly book with them again.

Hotel was disappointing- staff not interested in addressing any issues. Main pool had yellow/ green scum around around the edge- manager said it was sun cream due to people not showering before swimming - may be true , but other hotels manage this. Contacted JET2 to complain- promised a rep would be in touch. Still no contact from a rep. Disappointed in Jet2 and lack of interest or support.

We travelled from Luton to Palma on Saturday June 27. The journey was brilliant considering it was the morning when London was hot with multiple lightning strikes which produced massive problems for all London Airports and flight operators. We were only delayed by an hour and they caught up some of that time
on route. Palma was chaotic due to the disruption in London flights but we. Got our shuttle bus without problems. Jet2 did remarkably well considering the circumstances. Yes we would go with them again. BTW the hotel and holiday was very good.

Another great holiday with Jet 2 this time at PortoBay Blue Ocean in the Algarve. Good hotel close to beach.

FRom telephone call booking the holiday, assistance at airport and on aircraft and hotel all first class could not fault anything. We are travelling with your company again in September to Salou same hotel as last September looking forward to travelling with you again

Jet2 staff are amazing very helpful always happy and nothing is too much

Partner took ill and the reps were amazing, very helpful

Lovely holiday. All went well. Easy to book great comms.

Malta with family June 2026 The hotel was gorgeous and every staff member was very helpful. The Jet2 rep was friendly and helpful giving tips on where to go and what to see. Communication throughout was clear and timely.

Transfer triple the time advertised and flight delays. Hotel really good otherwise would have marked 0

Late departure (80 minutes late) from GLA despite boarding the plane on time. Delays also on way back due to air traffic control issues but chaos at GLA airport due to several (6) JET2 flights arriving at same time 2:40 am causing serious delays at immigration and baggage reclaim. Holiday was OK but felt communication was sadly lacking and having flown several times with JET2 this might just be the last one.

3 out of our party of 4 were ill with diarrhoea and vomiting. I spent most of the week in my room. Would never go back to the Agua Azul hotel, in fact will never go back to Benidorm. It was the holiday from Hell.