Jetcost Reviews 

4,507
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were unhappy with their experience overall. Customers frequently report that the prices advertised on the website are not the final costs, often increasing significantly after booking. Many people experienced issues with the booking process, where initial reservations were not honored, and they were pressured to pay more for different flights or dates. Reviewers also found that cancellations were difficult, often resulting in lost payments or additional fees, even when the company failed to provide the advertised service. Some customers reported issues with charges or received invalid tickets, leading to canceled trips at the airport. Many people advise against using the website due to its misleading practices and issues with third-party agencies.

What people talk about most

Price

Consumers express significant dissatisfaction with pricing, frequently reporting that advertised cheap... See more

Website

Reviewers highlight negative aspects of the website, with many describing it as unreliable and advising... See more

Payment

Customers had negative experiences with payment, frequently reporting that after booking a cheap flight, they... See more

Booking process

Clients share negative opinions on the booking process, with many reporting that tickets were not actually... See more

Cancellation

Reviewers express significant dissatisfaction regarding cancellation policies, frequently reporting that even... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more

Rated 1 out of 5 stars

Do not purchase any flight tickets with them for any cost! After taking money from your bank account they calling you back million times saying offer doesn't exist and you have to pay nearly double pr... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.4

Poor

TrustScore 2.5 out of 5

5K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(4,507)

95 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use!

Do not use! I booked flights totalling just over 1k, i was told the request had been received and they would contact me to finalise booking and payment, they didnt call for 3 days, eventually i called and they quoted £3k! Scam company dont bother using.

December 2, 2024
Unprompted review
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Rated 1 out of 5 stars

That’s fake website so do not book by…

That’s fake website so do not book by jet cost .it s big scamme.i use this one but they after booking they demand more money and not book any ticket.i think they are handling it from India .and making fraud with people so pls be careful.

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Complaint Regarding Mistreatment at Boarding Aviation Company my dissatisfaction.

Subject: Formal Complaint Regarding Mistreatment at Boarding

Dear jetstar Customer Service,

I am writing to express my dissatisfaction with the treatment my [family and I received during the boarding process for flight jq840 on 23/11/2024 from Sydney to ppp.

The incident in question involved rude behavior from staff. Despite your efforts to address the issue at the time and for clarification, we were treated in a manner that was both unprofessional and dismissive.they make us look like stupid and they don’t help us at all they make so much pressure on us that…
This experience not only caused significant inconvenience but also left us feeling emotional impact: humiliated, frustrated, and distressed.We believe that your team failed to uphold the standard of service we expect from a reputable airline such as yours.
I trust that you take such complaints seriously and will work to ensure that no other passengers experience the same treatment.
Sincerely,
Carmen Jodoin

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scan

Scan. Buy fly whit juction travel. Take my money and I never send me the tickets. Just call for for more money. Is scan

November 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible Experience with Holidaycartand jetcost

Terrible Experience with Holidaycart – Avoid at All Costs

I had one of the worst experiences with Holidaycart, and I strongly advise others to stay away from this company. I booked a ticket well in advance to secure a good price, only to have my payment “reversed” without sufficient explanation or notice. Despite being told my ticket was being held, it wasn’t. By the time I was able to respond, I was given no real help and forced to pay double or significantly more for a new ticket.

Their communication is absolutely appalling. Instead of providing timely updates or realistic solutions, their representatives were dismissive, cold, and entirely unhelpful. They showed zero empathy for my situation, even though this trip is critical for family reasons. It’s clear that they prioritize making money over customer care.

To make matters worse, I was not given adequate time to resolve the payment issue. They emailed me while I was at work, and by the time I responded early the next morning, my ticket was already gone. Why bother saying you’re holding a fare if you won’t actually hold it? They even had the nerve to call me previously about adding luggage but didn’t bother calling to notify me about the payment issue before canceling my ticket.

It’s clear that unless you pay more, Holidaycart doesn’t value you as a customer. If you find a great deal with them, don’t get your hopes up—you’ll likely be replaced by someone else who books later but pays more. They don’t care about customer loyalty or fairness, just squeezing out the most money they can.

This company has proven to be disorganized, unreliable, and completely indifferent to their customers’ needs. I feel cheated and undervalued, and I will never use Holidaycart again.

Save yourself the stress and frustration—choose a more reputable company for your travel needs.

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Do not use. You find very cheap price here, then you buy it, after 48 hrs of waiting for e-ticket, they call you, and ask you for more money due to overbooked issue (nonsense). You don't pay, you don't get your money back. Simple is that. They are big scam. I don't understand one thing, how comes, people here gives positive feedback here? Is it setup by them? Be careful. Judge your self, why they way more cheap than other comparison site? How come? Then, you might realise their trick. They are all Indian scammers.. call them and talk, you will find...
Scammers

November 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Big scam do not use JETCOST VERY BAD…

Big scam do not use JETCOST VERY BAD PEOPLE ,putting up false information to trick you into a cheap ticket but at the end of the day,telling you that you of to pay more to get a ticket and they do not want to refund your money. Be careful.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use JetCost

Do not use JetCost. There are lots of fake agent post cheap ticket to trap customer. Then ask for more expensive ticket. At last the agents send out the ticket.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

It’s a spam

It’s a spam. It will look like booking is confirmed but it’s not. Customer service is quite rude. They don’t book flights and send you fake confirmation.

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

The old bait and switch trick

I came across jetcost here in the uk. Seems the website offers a domain in most countries and works in similar fashion to many flight comparison websites.

However the first results you get seem to be from unscrupulous companies who offer fares at a great price, then once payment is made provide no actual booking reference from the airline.

You chase and get told it will be looked at then get told there is a problem with a seat or a flight and you have to pay more. Antic Trip was the company I unfortunately dealt with. Wish I had searched for reviews 1st. Seems the cheapest all operate in the same fashion and then you get to those who are legitimate and can be found on all the other sites.

So might be a good site if you buy from a reputable travel company but do your research on all the cheap ones.

And as always make sure you get a booking reference that can be used in the airlines website and shows your booking there. If you don’t get this the travel company has your money and they haven’t paid the airline.

October 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Antic trip Scam please avoid scam…

Antic trip Scam please avoid scam please avoid
Scam please avoid scam please avoid
Scam please avoid scam please avoid
Please avoid from ANTIC TRIP
This company is a total scam! Purchased flights through them, you get confirmation but then a week later get a phone call to say flights aren't available they try get more money from you for other flights and they are guaranteed either!
Ask for a refund and they hold your money for weeks!
DO NOT GET ANYTHING FROM THIS COMPANY! They just doing business with your money and holding it. Also they threaten you to remove your review or they wont give you your money back.
I have every phone call with the company on recording and police also have these as i am now dealing with the police and bank for this fraudulent
Date of experience: 12 October 2024

October 14, 2024
Unprompted review
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