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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with the advertised prices, noting that the initial low fares displayed on the website were often not honored. People frequently experienced situations where, after making a reservation, they were informed that the flight or fare was no longer available and were then offered significantly more expensive alternatives. The booking process itself was a major source of frustration, with many feeling that the information provided was unclear and that there were unexpected fees. Some reviewers were also dissatisfied with the cancellation policy, as they often found themselves unable to cancel without losing the money already paid or incurring additional charges. Additionally, some customers expressed concerns about the website's filtering capabilities and its association with certain third-party agencies.

What people talk about most

Price

Clients share negative opinions on price, with many reviewers feeling that the advertised low prices are... See more

Website

Customers had negative experiences with the website, with many expressing strong dissatisfaction and wishing... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting issues such as... See more

Booking process

Customers consistently note negative experiences with the booking process, with many reporting that their... See more

Cancellation

Reviewers express significant dissatisfaction regarding cancellation policies, often reporting that they are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ineffective filters for flight passing warzone. While it looks like you can filter out airlines like etidah that do not fly due to the iran war, those flights are still shown. Huge time waster.

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.4

Poor

TrustScore 2.5 out of 5

4K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My personal experience: run from Jetcost

My personal experience : run from this company.
Don’t trust the data in the site. The information is all wrong, the availability, even the currency they show isn’t trustworthy.
They do business with less then respectable, i just had an issue with one or them and have no way to get out because they cover each other and no one is responsible for nothing.
A serious advice: get away off doubtful companies. Try google flights, Expedia, FlightHub or others. Sure they’re not scams…

June 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid!!!

Avoid!!!
Recently I searched for premium economy tickets and I was charged with economy only. It diverted me to Trip.com and declassified me with no notification, I could have buy an economy ticket for cheaper only.
Trip.com is unable to cancel/amend my booking unless I pay so much extra.
I contacted Jetcost via mail and Messenger twice and they haven’t even bother to response!
Disgusting! Take your money somewhere else!

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Scam and threats

I bought an air ticket on May 10, 2024, with a promotion, the total cost of the purchase was $1,184.26. The next day, a sales representative, telling me that for fees and taxes I must pay a value of $850 additional dollars, I refused to pay this extra value and ask to cancell the pourches, but the sales representative begins with threats such as blocking my name and card so that I can never travel on American Airlines again, this is an scam since they deliberately omit information, give false information and take advantage of people who do not have knowledge about airport fees and taxes.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scam MAY 9/24

Scam may 9/24, ... sold a ticket in us$321, and after 2 hours they ask for us$500 more, and the worst they don't return the money... costumer service got mad and ask for the respect they don't give to anyone

May 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam, ppl shouldn't use their services, they're liers, I booked my ticket and they charged a round trip, after that they called to say that I just have the confirmation to return, and no seat was available to go to my destination, they told me that I couldn't cancel my ticket, and they were asking for more money, so be careful....Scam

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use! Shaddy and corrupt.

Do not use! Very shaddy. I spent 3 hours on phone with them and they were tricksters. They tell you that half the flight is booked and that it cannot be cancelled and then get you to pay higher price on other leg. They are highly trained at deceiving and will not not allow you to cancel even if the return tickets arre not issued yet. Very corrupt and I will advise our Canadian consumer Protection agencies.

April 19, 2024
Unprompted review

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