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Jeulia Jewelry Reviews 

13,248
•
TrustScore 4.5 out of 5

4.5

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 3,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the superb quality and unique designs of the jewelry, noting the beautiful selection available. The website is consistently described as easy to navigate, offering a smooth and user-friendly experience for finding and ordering products. Many people appreciate the fast and convenient checkout process, making their overall shopping journey enjoyable. However, some customers also noted concerns regarding product quality, specifically mentioning issues with gold plating wearing off quickly. Additionally, a few other people felt that orders took a long time to arrive or did not match the online photos, causing disappointment for important occasions.

What people talk about most

Product

Users describe positive interactions with product, often praising the beautiful selection, unique designs,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to operate,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and amazing... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy as always Im never disappointed in anything I have purchased from JEULIA the quality of the jewelry is superb. The ordering process is simple. I have never been told anything that I have pu... See more

Rated 5 out of 5 stars

Their customer service is great. I always received a reply to my questions or concerns. I just placed my first order and looking forward to receiving my 2 rings and hope they are as beautiful and soli... See more

Rated 5 out of 5 stars

Such wonderful and unique options. I enjoyed perusing through the thousands of pieces and found exactly what I wanted. Excellent prices and clear website.

Rated 5 out of 5 stars

Beautiful selection with a lot to choose from. The entire process was smooth and user friendly. I was able to find the exact ring I wanted!

Company details

  1. Jewelry Store

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(13,248)

4,512 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and Easy Shopping Experience

The whole shopping experience was simple and stress-free. The website was easy to navigate, placing my order only took a few minutes, and the checkout process was quick and straightforward. Overall, it was a smooth and enjoyable experience, and I’d happily order from them again.

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

My husband bought me a black witch for…

My husband bought me a black witch for Christmas. It is no longer a black witch, the black has come off, it's now silver. Contacting them to get help, preferably to replace as they have a year guarantee is impossible. I tried my husband tried but they won't help us

July 9, 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We are truly sorry to hear about the discoloration issue with your black witch necklace. We completely understand your frustration, especially since you were expecting a replacement under our one-year warranty. Please accept our sincere apologies for the difficulties you and your husband experienced when trying to reach us.

We want to assure you that we are here to help and stand behind our products. We have already sent an email to you with a compensation plan to resolve this issue. Please kindly check your inbox (and spam folder) for our message.

If you have not received it or if the proposed solution does not meet your expectations, please reply to our email or reach out to us directly. We are fully committed to making this right for you.

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