Just Eat Reviews 

Just Eat is an alright app for ordering food, with plenty of restaurants and options to choose from. The app is easy to use and makes ordering food convenient. However, delivery times can sometimes be a major issue. On one occasion, my order arrived 40–60 minutes later than expected, which was quite frustrating. Additionally some items are a fair price and cheaper with the discount codes, however others a quite excessive with the price, making some items expensive.

Overall, while Just Eat is convenient, the delays can have a negative impact on the experience.

Totall scammers refused my request for compensation when my order arrived damaged. I provided photo evidence and apparently this wasn’t enough! Don’t use this site total shite service from them.

My order was over 2 hours late. They left warm chicken sitting around for this long. No one would answer phone and they will not refund

Disgusting thief’s. Didn’t get sent my ice cream from Morrison. Store admitted their fault and just eat won’t refund. So they kept my money and no refund. I even escalated it. Avoid this company they are awful
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Extortionate prices on both items and delivery. Prices on items can be increased as far as £2+ for using just eat. Since the hidden reviews everyone has "five star reviews" used for years now I wouldn't bother.

I only requested a partial refund for the food that was bad and had to be thrown away but it was refused. I hate throwing food away as it is a waste. I had no choice. I hardly ever ask for a refund so Justeat, your performance today is very disappointing, unsatisfactory and heartless.

Just Eat Hide all there reviews, Because they are so so bad. This can not be legal. Somebody fix this asap please. This is a Example, You Place a order with Just eat. You expect it within a hour or so at the latest. They say it 4 hours before they can deliver. By that time you are up for work the next day. they say you cant cancel, you will be charged full price. This is extortion. disgusting Behavior.AND YOU STILL HAVE TO PAY. I would not mind if it worked both ways. I have ordered food from them before i was told I would get it within the hour waited 4 hours , then the resturant cancels the order, nowhere else open anymore. So im starving for the night.

1 star. I’ve been a good customer of Just Eat and have placed plenty of large orders through them, so this experience has really changed my view of the company.

My latest order had multiple missing items and items that were not as advertised. I reported everything to Just Eat and was left waiting for several hours during the night, only to be told I would receive no refund for any of the missing items.

I understand the restaurant is responsible for what goes into the order, but Just Eat is the platform I paid through and I expected them to help resolve the problem. Instead, I was left paying for food I never received.

After being a loyal customer, I’m genuinely disappointed. **My trust in Just Eat is gone.**

Wish I could review as 0.

Ordered 2 pizzas which arrived 45 minutes late and freezing cold. Ironically the pizzas were sealed with a sticker which said “do not reheat, eat fresh”. Both drinks were also wrong.

I filed a refund request with JustEat who told me that their policy was not breached and I was not entitled. I would love to know what else had to happen to my order for a refund.

Deleted app and will never order through their services again.

Just ordered from dixy chicken. Via just eat app. Had 3 bits of plastic in my biscoff milkshake...companies to just eat an they said sorry we can't help you.
I even sent them proof via photos. Still said couldn't help me.

Absolutely disgusting.

What a rip-off Just Eat off.
Ordered pizza which is great & offered free delivery for Sainsbury's with order over £5.
What they dont tell you the prices for Sainsbury's grocery are massively increased.

For example

1L Blackcurrant & Cherry Sparkling water £1.05 (direct from Sainsbury's website £0.95

Beer batter Cod fillets £8.30 (direct from Sainsbury's £6.50

So be careful as not sure if Just Eat or Sainsbury's or both hike up prices

Needs investigation.

Had to cancel my order as the app did not recognise my address and defaulted to the wrong house number. The order was cancelled within 6 minutes of ordering. I phoned the restaurant directly and paid for the order over the phone so no one lost out financially, however Just Eats have still taken the value of the order as it went over the 5 minutes grace period. They have refused a refund on these grounds, most expensive takeaway ever.

Wicked variety bucket from Beacon KFC arrived minus the wings and with very small chicken portions . Many messages later to just eats helpline returned no response except to say no help to be given

Order arrived missing key items and ingredients. When I asked for a partial
Refund I was refused despite sending all the photographic evidence. I won’t be using Just Eat again. They are corrupt.

I ordered off JustEat a while back and my burger arrived undercooked and cold and my chips were soggy and it was disgusting. Ever since that incident I have prevented myself from using JustEat again.

Every time i order though just eat orders turn up cold and incomplete.

It is impossible to get a resolution when you need a response from just eat about an order that has not been delivered in full. I ordered a food shop. Only two bags were delivered, I waited for the remaining two bags. They never arrived. The shop were aware and said they returned items to stock as no second courier arrived. Just eat said order was delivered.
There was no way to show the photo evidence of only 2 of 4 bags being delivered, no way to communicate with a person about the issues.
So I am without my shopping, and have no way to get a refund for the non received items.

Wrong food delivery sent. Just Eat not interested, use Uber were they will actually do something if there is a problem. Poor customer service, avoid.

The company is very eager to charge all sorts of fees but absolves itself entirely when things go wrong. Avoid using them and try to ring the partner restaurant directly instead of paying a premium just be cheated when mistakes happen at your own expense. In my case I've ordered a chopstix lunch to a remote industrial estate, especially mentioning packing cutlery. The order didn't have any utensils and I had to go and drive outside my break hours to the nearest shop just to be able to have my lunch. The restaurant took responsibility, but neither sides refunded any of the service charge or delivery charges. If I have to go out might as well pick up my own food...

One star as I had to give one to write this review don't use just eat its a disgusting company ordered and spent £30 just to be give 6 items and told I won't receive a refund for the other 12 items missing avoid at all cost