Just4Canvas 

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Rated 1 out of 5 stars

Avoid this company. It is an outsourced printed in China company with bad quality prints. Colors are messed up and wraps go drainy. The customer service (trustpilot name removd) was unacceptable... See more

Rated 1 out of 5 stars

Sent one canvas - went missing, apparently left on the porch, then was told left at number 2 - delivery address has neither! Sent replacement canvas - went missing, apparently left with a neighbou... See more

Company replied

Rated 1 out of 5 stars

It took ages to receive my canvas and I can honestly say it was not worth the effort. I took the time to email to say that it was not as good as I was hoping and the colours not as vivid as in the pho... See more

Company replied

Rated 1 out of 5 stars

I made an order 10 days ago based on reviews of this company. I am buying for a customer who had a low budget and decided to use just 4 canvas instead of my regular supplier. What a mistake. I have be... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Just4Canvas provides convenient customised canvas designing, printing and ordering at affordable prices. It offers a great platform where you can simply upload your images from Facebook, Instagram or storage disk; stylize and customize those images and get them printed on canvas. Canvases by Just4Canvas are printed on highest quality material, stretched on quality frames and delivered on-time. Just4Canvas has been providing premium canvas printing services for the past six years. It enjoys a regular customer base of loyal and satisfied customers across UK and around the world. Commitment to quality, on-time delivery and quick after sales services are the factors due to which customers keep coming back to Just4Canvas. Create – Stylize – Customise – Order -> Just4Canvas is there to serve all your needs for a Perfect Canvas!


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Rated 1 out of 5 stars

Avoid this company

Avoid this company. It is an outsourced printed in China company with bad quality prints. Colors are messed up and wraps go drainy. The customer service (trustpilot name removd) was unacceptable, pathetic and down right rude.

Had ordered a multiple canvas which was showcased with improper width measurements before ordering so received canvas much smaller then estimated. After sending out a compliant the issue was corrected instantly on their website but they replied saying it wasn't their mistake. If it wasn't a mistake why they corrected on their website? When asked for refund, got an reply saying 10% off on next purchase but no refund as its a "bespoke product".

Do not opt for this company. If there is any issue with the products color, warps, or size. They will not take it back or show any courtesy to customer coming to their site. They are only out for your money.

Review submitted previously but deleted on July 2013

October 2, 2019
Unprompted review
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Rated 5 out of 5 stars

GREAT SERVICE

Fortunately I had not read any of the reviews before I ordered my canvas as I think it would have put me off as my experience has been quite the opposite. We ordered our canvas and within a week it has arrived and is now proudly displayed on our wall. I cannot fault the company or the product, I am so pleased as it is a picture of our dog which had to be put to sleep last week and we now have a lasting memory of her in pride of place. Thank you again for making this a stress-free purchase at a stressful time. Thanks - Jean

March 20, 2014
Unprompted review
Rated 1 out of 5 stars

Do not rely on this company

This is the first time I've ever written a complaint but Just4canvas has the worst costumer service of any company I've dealt with. I contacted them last Thursday questioning why my canvas had been marked as "completed" when I hadn't received it. They replied and said that there was an issue with delivery and said it'd be delivered in 3-5 working days (therefore should have it by tomorrow at the l...atest). I replied and asked that they follow this up with the courier as it was crucial that I received the canvas by this Wednesday (tomorrow). There is no number to call so I sent 5 additional messages asking for someone to please phone me so we could ensure I received the canvas in time. I finally got a message today saying its not their fault its the fault of the courier and that I can expect it in 4 to 5 working days (no phone call or anything). And now as I'm writing this they've responded again saying that they don't offer telephone service and that it was in fact a problem caused by the production line (and not the courier). I'd just like to thank you for ruining the one suprise I had for my Partners 30th birthday. Can you please cancel my order and refund my money.

March 4, 2014
Unprompted review
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Reply from Just4Canvas

Dear Customer,

We are really sorry for the inconvenience caused to you.
We had faced some serious problem with our production line due to which few orders got delayed. we had informed our customers regarding this. We are again sorry for the troubles and would appreciate your understanding in this matter your order will be at your door step within few days.

Thanks!

Rated 1 out of 5 stars

Awful delivery...Ordered 17 days ago and still no canvas

I ordered 2 canvas pictures from Just4Canvas on 30th January. Today is the 15th February and still no delivery. On contacting them through the 'Live Chat' I was disconnected 3 times before I eventually had a message to say the order has been shipped and would take a further 4 - 5 more days, why does it take so long?. There is no telephone number to contact and speak to an actual person regarding this. Terrible customer service. I was looking to change my supplier as these were cheaper however I guess you get what you pay for. On reading other reviews I can see the response was to blame the courier. 1st lesson in business, accept that it is YOUR responsibility and don't shift the blame. My order and money is with you and NOT a courier. I would most certainly not be using this company again.

February 15, 2014
Unprompted review
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Reply from Just4Canvas

Dear Customer,

We are really sorry for the inconvenience caused to you.
We had faced some serious problem with our production line due to which few orders got delayed. we had informed our customers regarding this. We are again sorry for the troubles and would appreciate your understanding in this matter your order will be at your door step within few days.

Thanks!

Rated 3 out of 5 stars

Great product but ten there's the wait :-/

Very impressed with the canvas but why the wait. Could be the perfect canvas printers if was just a bit quicker. I photograph weddings and could use you regularly for my clients but primarily down to the speed of service it would not be feasible. As I say my canvas is great and will be a brilliant Christmas present.

December 23, 2013
Unprompted review
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Reply from Just4Canvas

Dear Customer,

Thank you for having business with us.
We apologise for the delay. Due to some rush days the courier company couldn't able to make it deliver on time. We are working on this concern and you will never face this problem in future.
We appreciate you feed back.

Thanks!

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Rated 1 out of 5 stars

very dissapointed

I made an order 10 days ago based on reviews of this company. I am buying for a customer who had a low budget and decided to use just 4 canvas instead of my regular supplier. What a mistake. I have been told my order is complete but have not received my canvas. On emailing them they say my canvas is in production although the online status says complete. They are now blaming the courier. Just ridiculous. I use couriers for my business all the time with no delays such as these. I think its time for a refund and go elsewhere. This company makes my business look bad.

December 20, 2013
Unprompted review
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Reply from Just4Canvas

Dear customer,

Please accept our sincere apologies for all the delay and troubles caused to you.

Please try to understand that we have already shipped out your order from our side and now it is in the hands of courier company. They are taking longer in delivering the packages due to the rush of Christmas. Still we are trying our level best to get the issue resolved within the shortest time frame possible.

We again apologies for the delay we are trying our level best to send you the images in time.

We appreciate your understanding in this matter.

Thanks!

Rated 2 out of 5 stars

Slow Delivery

Am still waiting for my canvas to be delivered. Was told last week that my canvas has been dispatched and then today got an email saying it has now been shipped. So I am being told two different things. I currently would not recommend Just4canvas. Lets hope it arrives before Christmas or I am going to be very disappointed.

December 18, 2013
Unprompted review
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Reply from Just4Canvas

Dear customer,

We apologies for the inconvenience caused to you.

Due to rush days the order got delayed.Please allow us some more days to deliver your order. It will surely be at your door step before Xmas.
We again apologies for the delay we are trying our level best to send you the images in time.
We appreciate your understanding in this matter.

Thanks!

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Rated 4 out of 5 stars

Overall very good product

Very good product. Canvas turned out exactly like the preview.
Only criticism would be some of the canvas's had a slight twist in the frame.
But other than that it was perfect

December 17, 2013
Unprompted review
Rated 1 out of 5 stars

Very slow delivery

I placed an order over 2 weeks ago, was told that it would take 5-10 working days, has now been 12! I emailed them a week after I placed my order to see if it had been dispatched as I hadn't received an email confirming that, and I was told it had been dispatched, 7 working days later, today, I emailed them and they have said it could take another 3-5 working days to be delivered, even though I was told 7 working days ago that it had already been dispatched. I just hope the quality of the canvas is as good as people on here are saying, if it is not, I will tell my friends or anyone I know to stay away from this company!

December 17, 2013
Unprompted review
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Reply from Just4Canvas

Dear Customer,

We are really sorry for all the troubles caused to you.

Due to rush days, Xmas and New Year the courier company is unable to to make the orders deliver on time. We are trying our best to maintain the dispatches on timely basis.We appreciate your understanding in this matter.Regarding the quality of the canvas we assure you that you will get the best quality canvas.

Feel free to contact us again if you find any troubles.

Thanks!

Rated 5 out of 5 stars

Amazing quality - looks like a painting!

I had this made up as a Christmas present for my husband to remind him of a wonderful holiday in Wales. I had no idea what to get him this year and was just playing around with a few ideas on the internet. What a find ! Just4Canvas is not only good quality product, but the most reasonably priced I could find too. Arrived in good time and well packaged. Definitely will use again!
Mrs T.

December 17, 2013
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Rated 5 out of 5 stars

Fab and fast!

Very happy with the quality of the canvas and delivery was fairly quick too. Have used twice and would use again.

December 11, 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding product and quality one of the best I have ordered simple and easy to order and arrived in quick time PERFECT

December 4, 2013
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Rated 2 out of 5 stars

Late

What a shame, I ordered my canvas print for a birthday gift for my mum, I gave plenty of time when I placed the order, after 8 days I emailed the company and they said it had been sent out, several days later I had the canvas in my hand!, they had delivered it to the wrong address lucky for me a lady came round and asked if this canvas was mine as she had not ordered it!, so I checked my account to see the address that I had given and it was correct on my behalf so it was a mistake on this company's side!, the only thing was that the customer service side was lacking and dispatch need to look at the address matches the customers details, I did email them about this but it has fell on deaf ears!.......

November 26, 2013
Unprompted review
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Reply from Just4Canvas

Dear Customer,

We are sorry to hear about your issue. Can you please email us directly with your order details so we can investigate this issue? We never deliver the packages to wrong address as always confirm the shipping address before sending the shipment.

Sincerely,
Just4Canvas

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