Just Flowers Inc Reviews 

6,479
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(6,479)

889 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful service

The selection was varied and well priced. The process was easy and the flowers were delivered on the day promised.

August 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

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Rated 1 out of 5 stars

I ordered some flowers for a funeral…

I ordered some flowers for a funeral and of course they didn't arrive on time so we had them sent to the widow and they sent an absolute piece of crap. They have a clause that says if what we want isn't available then they can choose or something to that effect. I did not realize that. I think my order was about $180 they offered to compensate me $5 then $7 then $10. I declined the offer as I found it insulting.Pissed

August 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Joy Allender we apologize for the problem you are experiencing with your order 10511689 to Sonia Sepulveda. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Ordered the "Touch of Class"…

Ordered the "Touch of Class" arrangement for a belated
birthday gift. Later the delivery day, I was called and profusely thanked and sent photos of the flowers. It was gorgeous.

August 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Flowers for a Funeral. Beautiful.

Ordered flowers at the las t minute for a funeral.
They arrived on time. I received very positive feedback from the family; the flowers were beautiful and fresh.
That made me very happy.
They even called the funeral home to determine the best time to deliver the flowers. Never had a Florist do that before. Impressive.

July 31, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

I could not make it to the funeral…

I could not make it to the funeral service so I ordered flowers 🌺. I live out of state so this was very important to me that the flowers arrived on time. My cousin confirmed they were there by the time service started.

Thank you

August 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

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Rated 5 out of 5 stars

The web site was easy to use and I got…Funeral Flowers

The web site was easy to use and I got great responses back from people who were able to attend the funeral. they the flowers looked really nice and they liked the banner.
In an unrelated comment. T
You need to reword the question on if you want to do the survey. as it is now the answer to take the survey is yes and it needs to be a not. Take out the part that says "would you mind". If that is answered "no" it means you will take the survey. As it is now it kicks you out of the chance to take the survey.

July 31, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 5 out of 5 stars

confirmed the order by phone and…

confirmed the order by phone and delivered on date requested at the proper address. The arrangement was delivered was as ordered and very beautiful

July 21, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 4 out of 5 stars

I live out of town and was happy I…

I live out of town and was happy I chose this florist to fill my flower needs. They were very polite and helpful and the delivery was fast and my friend was very satisfied with the flowers. I would use them again. Thank you!

July 27, 2026
Unprompted review
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Reply from Just Flowers Inc

Sheri Basham, thank you for the positive review. We appreciate you.

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Rated 5 out of 5 stars

The flowers always better than…

The flowers always better than expected. I'm so pleased with the service that I would not consider using anyone else.

July 29, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 2 out of 5 stars

Product did not match online photo of what I purchased.

Product recieved did not match photo. I was embarrassed by the product recived. They sent it on time which was with short notice. They responded when I complained and did so quickly. they offer $15 off my $80 order. They tell you they reserve the right to change flowers which is fine, but what I got was vastly different. I shared my feedback on their survey and the completed review (which they sent to me) said I ranked them 5 out of 5 which was false. I appreciated them asking for my feedback but the only thing I rated 5 was their ability to deliver on short notice. All other rating was 1 or 2. Quick and accurate delivery, nice hand written card, resonsive when I complained, made an offer to compensate me. The product simply did not comoe close to matching the photo that got me to purchase in the first place, and they seemed to misrepresent the scores I gave them on the survey they chose to send to me. I have tried to fairly depict the pros and cons of my experience.

July 24, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Richard Larson we apologize for the problem you are experiencing with your order 10510439 to Randy Johnson. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Outstanding

Outstanding! Simply outstanding by any imaginable standard!

July 29, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for sharing your positive experience. We appreciate you!

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Rated 4 out of 5 stars

Although Just Flowers was not able to…

Although Just Flowers was not able to provide what we had originally ordered, they did provide a Beautiful flower arrangement in it’s place Customer Service was great in working with getting the order completed.

July 29, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Alton Davis, thank you for taking the time to share your experience. We appreciate your business.

Rated 1 out of 5 stars

I ordered birthday flowers from justflowers.com from from…

I ordered birthday flowers from Justflowers.com on 7/19 order #10508704. Charge $105.22- paid. Delivery date 8/1/26. Today they reached out and said delivery wanted $35 more. I even paid that and now they could still not deliver nor give me a date. These flowers are for birthday party tomorrow 9/2. The support was of no help. No supervision available to escalate. Terrible customer support.

August 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Don Loren we are writing to inform you that your order 10508704 to Diane Oneal has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.

Rated 4 out of 5 stars

THEY DELIVER THE FLOWERS ON TIME

THEY DELIVER THE FLOWERS ON TIME. THEY CALLED ABOUT CHANGING MY ORDER. THE ROSES WERE BEAUTFUL. I SAW THEM. ONLY PROBLEM SHE DIDNT GET THE CARD ON WHO THEY CAME FROM. THANKS AGAIN.

July 31, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Shirley Williams, thank you for taking the time to share your experience. We appreciate your business.

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