Kallati Jewelry Reviews 

135
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the customer service, describing representatives as phenomenal, helpful, and friendly. People also appreciate the excellent support received, including assistance with orders and quick replacements for faulty items. Reviewers often find the jewelry beautiful, with unique designs and outstanding quality. However, some customers also noted significant issues with order accuracy and delivery. There are also concerns about product quality, with some items described as having poor craftsmanship, being scuffed, or not matching pictures. Conversely, a small portion of people felt dissatisfied with customer service, citing unhelpful responses and difficulty getting updates.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many expressing satisfaction with... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the incredible, phenomenal, and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing disappointment, citing... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would of given a 5,but their correspondence could use work Ordered 2 pieces, the necklace came very quickly. The earrings which was ordered before the necklace, there was nothing. No corresponde... See more

Rated 5 out of 5 stars

I have been working with Tyler and Mo in online sales and customer service for approximately 6 months now. They have been absolutely phenomenal, informative, helpful and friendly. I feel like they ar... See more

Rated 5 out of 5 stars

Mo and Tyler are the two people I dealt with. Mo is in customer service and she was simply phenomenal. Very good communication and very friendly. She helped me so much! Tyler is in online sales and he... See more

Rated 5 out of 5 stars

Birthday gift from me to me 🤭. It’s an absolutely breathtaking emerald stone surrounded by beautiful diamonds with a nicely attached curb chain. A must have for every lady’s jewelry collection.... See more


Company details

  1. #50 of 56 best companies in Jewelry Designer

Written by the company

An International Jewelry Legacy. The KALLATI family designs legacy quality jewlery for elevated style.


Contact info

3.5

Average

TrustScore 3.5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

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3.5

All reviews

(135)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful gemstones

I had been looking for apink sapphire ring to replace the one I lost and found a beautiful pink sapphire ring in a heart shape with beautiful diamonds around it. Absolutely gorgeous and even more beautiful than the one I had lost.

August 27, 2020
Unprompted review
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Rated 5 out of 5 stars

I placed an order for a necklace and I…

I placed an order for a necklace and I thought it was complete but then I got a notice that I left some information out (my phone #). So I started over with my order, entering my credit card information,etc. Kallati confirmed my order. I didn't realize that I had placed two orders for the same necklace until I received two necklaces (only 1 order was confirmed) So I contacted Kallati and told them I needed to return one. So they sent me a return label which I did right away and was credited for the extra necklace. Thanks so much for the speed of the turn around in the mix up.

Marcia Podgurski

August 27, 2020
Unprompted review
Show reviews in all languages. (135 reviews)

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