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See what reviewers are saying

Rated 1 out of 5 stars

Please stay clear of this site. I ordered a pillow after 4 week still had not arrive, So after contacting their Customer Service with no reply i went to paypal paypay gave me email so sent m... See more

Rated 1 out of 5 stars

Do not buy from this website…. I too believe it is a scam, ordered a cassette tape converter over a week ago, charged for it immediately, and have had no information since.. I emailed for a delivery u... See more

Rated 1 out of 5 stars

As previous comments. Packaging was badly damaged, wrong product sent. Now not answering my emails. Wish I’d read the reviews before buying. These companies spoil things for all the small, honest comp... See more

Rated 5 out of 5 stars

Katycraft.com is a fantastic website for anyone who loves arts and crafts. The site offers a wide range of creative and fun ideas for DIY projects, from knitting and crocheting to paper crafts and m... See more

Company replied

Company details

  1. Home Improvement Store
  2. Clothing Store

Written by the company

We are an online store dedicated to bringing you the best deals on various products. With high-quality service and longstanding commitment to our customers.


Contact info

2.0

Poor

TrustScore 2 out of 5

313 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Do not use, won't receive your item

I purchased a unique wooden keyboard from this company, firstly not sure when it would arrive as there was no timeframe for postage and no option to pay extra for fast postage.
After two weeks I followed up on this and was told it had been dispatched, when asking for a tracking number I was told there was delays, after a further two weeks of back and forth with the same issues they would not provide an update until I advised I would look to write reviews on any site I could find about my experience, they then issued a full refund after 5 weeks since my original purchase, I am not very happy as I didn't want a refund I simply wanted the item I ordered and was mislead and diverted for weeks whenever I tried to query where my item was.

June 8, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

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Rated 1 out of 5 stars

Don’t use this company. Scam!!

Don’t use this company! It’s a scam. They sold me a kids sink that doesn’t work and they won’t send another or refund me.
Scam!!!

May 24, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Really bad products

Really bad products, waited 2 weeks for shipping. Don't buy!

June 3, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

great service roasting machine for coffee

great service, I arrive within the agreed time I bought a home roasting machine for coffee beans and it works perfectly 5 stars

March 22, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 1 out of 5 stars

Terrible people robbing of the poor

Terrible people robbing of the poor, not received item and never got money back I will be taking this further I'm not letting them get away with it!!!!

May 20, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

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Rated 1 out of 5 stars

Do not buy from this company...

Do not buy from this company...
Ordered a dog floppy fish toy, advertised as having gentle tail movements. When it arrived it was singing loudly in Chinese and flashing like a Christmas tree. Neither singing or flashing lights were in products details. When I requested a return due to not as described they said it was in working order and was what I ordered and refused to allow a return for refund.

May 19, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Terrible product

Took weeks to arrive from China. Incredibly poor quality. Nothing like the photo. No return details on the package. Don’t even know where to start getting my money back. Stay away from this scam company!

May 17, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

The best! Highly recommended!

Katycraft.com is something I've been searching for ages. What I loved the most about it was:
1. The customized and friendly service
2. The unique and high-quality outputs
3. They just have everything you want, matches the exact need which is in your mind!

Use their service once, you'll not go for another in this lifetime!

May 13, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 5 out of 5 stars

Katycraft.com is an exceptional online…

Katycraft.com is an exceptional online store for anyone who loves handmade crafts. The website is well-organized and easy to navigate, with a wide range of products that are both beautiful and unique. The quality of the crafts is outstanding, with attention to detail that is truly impressive. From hand-painted picture frames to intricate crochet blankets, each item is crafted with care and creativity.

One of the best things about Katycraft.com is the personalized service that the owner provides. She is always willing to answer questions and help customers find exactly what they are looking for. Her passion for crafting is evident in every aspect of the business, and it is clear that she takes great pride in her work.

Overall, I highly recommend Katycraft.com to anyone who is looking for high-quality handmade crafts. Whether you are looking for a special gift or something unique for yourself, you are sure to find it on this website. The craftsmanship is exceptional, and the personalized service is top-notch. Don't hesitate to check out Katycraft.com today!

May 11, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

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Rated 5 out of 5 stars

Katycraft.com is a fantastic website…

Katycraft.com is a fantastic website for anyone who loves arts and crafts. The site offers a wide range of creative and fun ideas for DIY projects, from knitting and crocheting to paper crafts and more. The step-by-step tutorials are easy to follow, and the site's community of crafters is friendly and supportive.

What sets Katycraft.com apart is its focus on using eco-friendly materials and techniques, which is a wonderful way to help protect the environment while enjoying your favorite hobbies. Overall, I highly recommend Katycraft.com to anyone looking for inspiration and ideas for their next craft project

May 11, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 4 out of 5 stars

Eye catcher!

Thank you very much for the Waterproof Temporary 3d Tattoo Stickers, they look amazing and are a real eye catcher!

May 10, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 5 out of 5 stars

Excellent and timely service.

Excellent and timely service.
Highly reccomonded.

May 4, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 1 out of 5 stars

The Product I got was NOT FIT FOR…

The Product I got was NOT FIT FOR PURPOSE.. Have Contacted Katycraft regarding the Problem in a number of Emails. Although they have Replied its OBVIOUS they have no intention of Resolving the Issues and REFUNDING me my Money. This seems to be a common occurrence by the Many Reviews I have seen.. Obviously I WILL NEVER ORDER ANYTHING AGAIN FROM katycraft.com.. I'll put it down to a Bad Experience.. There Reply we will Email You, I have Emailed them many times and NOTHING WAS RESOLVED. THIS COMPANY DOES NOT GIVE REFUNDS. I Purchased a PPG+ECG Smart Bracelet. The Product needs you to Download an APP to your Phone, THIS APP DOES NOT WORK IN THE UK.. This Deems the Product Useless. katycraft.com DOES NOT GIVE REFUNDS!!!...

April 21, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

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Rated 1 out of 5 stars

STAY AWAY Scammers .

Scammers .. damaged faulty item dies not resemble anything more than a bag of cotton wool .. They refuse to refund they do not listen or care. The product was for a lady with dementia to help her get comfortable.. it was late with no updates .. small print about China .. told to send it back for a refund.. I sent photos but no…uncaring and terrible product and service they need reporting

April 17, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Faulty goods received had to open a…

Faulty goods received had to open a PayPal case as company won’t provide return information for refund.

April 9, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Nice and honest service

One of the quick, fastest and honest gifts delivery platform that I've ever been used. I bought some of my gifts for my child a week ago from here and received it very early. Sad to see the bad comments about Katycraft here they are not as bad as they are being shown here. Great service

March 18, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 5 out of 5 stars

Based on Real Experience

I ordered some of my gifts for the lifeline about 5 days ago. It arrived today and I was amazed to see the level of quality of products that I actually ordered seeing the ads. My experience with katycraft was first and as it says that first impression is the last impression so I recommend this too. Thank you!

March 8, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

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Rated 5 out of 5 stars

Great experience with Katycraft.com - high-quality, handmade jewelry and excellent customer service."

I recently purchased some jewelry from Katycraft.com and was extremely pleased with my experience. The website was easy to navigate, and the products were displayed in a clear and organized manner. The checkout process was quick and hassle-free, and I appreciated the free shipping option.

The quality of the jewelry was excellent and exceeded my expectations. The pieces were handmade and had a unique, personalized touch that made them even more special. I also appreciated the prompt delivery and the fact that my order arrived in perfect condition.
Overall, I had a great experience shopping with Katycraft.com and would definitely recommend them to anyone looking for high-quality, handmade jewelry. The website was trustworthy, and the customer service was excellent. If you're looking for unique and beautiful jewelry, Katycraft.com is definitely worth checking out.

February 22, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft

Rated 1 out of 5 stars

its scam company take 3…

its scam company take 3 weeks to receive,i was order high quality (on photo solid aluminium cast billets)
i received plastic flimsy box toy completely useless junk,
when start complaining i received answers "i have very high expectation" eaven i send them photos product i received and photo from they're website
ignoring me and telling this is right product for 21£🤬🤬🤬🤬

February 13, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 4 out of 5 stars

Cushions

I ordered my cushion on 31/1/2023 received it on 13/2/2022. Well packaged. Cushion was what I was expecting. Received a couple of emails a few days before I got the cushion to update when they were arriving. Only issue is the name of the company did not suggest nor did anywhere on the website say that you're buying straight from China. My problem is that when products comes from that far away it will inevitably take longer than when the products are in the UK. I would have preferred more transparent that score otherwise I have no complaint.

February 13, 2023
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

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