Katzkin Reviews 

4,116
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the product, often noting how it transforms their vehicles and surpasses factory standards. Many people highlight the knowledgeable, patient, and professional staff who provide excellent customer service, guiding them through the process. The overall service and installation are frequently described as smooth, efficient, and reliable, leading to impressive and satisfying results. However, some customers also noted issues with customer service, describing experiences where they felt unsupported or that their concerns were not adequately addressed. A few people mentioned feeling that the company was not customer-focused, with some interactions being unhelpful or rushed.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing quality, craftsmanship,... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing the entire process as flawless and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as stellar and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second vehicle to use Katzkin to upgrade or replace the seats. Their quality is exceptional. In the case of my wife’s 2001 Mercedes E320 a lot of credit goes to their installer, Gold Coast... See more

Company replied

Rated 5 out of 5 stars

I have had the CAT scan leather interior now for almost 5 years. I have had two instances where there were problems one it was kind of puckering in the backseat and the other area of the front driver... See more

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. #1 of 4 best companies in Auto Upholsterer
  2. #3 of 14 best companies in Auto Accessories Wholesaler
  3. #6 of 21 best companies in Auto Parts Manufacturer
  4. #2 of 3 best companies in Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(4,116)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the feel of the leather and the…

Love the feel of the leather and the fit is just right!

June 19, 2025
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great seats, great customer service

Katzkin was an amazing company to work with. John Farrell was the rep I worked with throughout the order process, and he made the process easy and painless. Very helpful when it came to designing my seats and making sure I was squared away with an install date that fit my busy schedule. The actual install only took 4 hours to complete (shop was out of Anaheim, CA), so I wasn’t out of a vehicle very long. The final product looks good and feels good. Would definitely consider for future vehicles.

June 28, 2025
Unprompted review
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Reply from Katzkin

Hi Miguel! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nissan Frontier

The leather interior in my 2023 Nissan Frontier looks amazing. The local installer did a great job.

June 27, 2025
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Reply from Katzkin

Hi Shane! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Outstanding product and outstanding…

Outstanding product and outstanding customer

June 23, 2025
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Reply from Katzkin

Hi Patrick! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Genuine Quality

Alfredo with Katzkin helped me for weeks designing and planning the new leather in my Suburban. Excellent service and genuine. Local installers did a great job. Go with Katzkin!

February 28, 2025
Unprompted review
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Reply from Katzkin

Hi Will! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katskin for a 2018 F250!

Chantel went above and beyond to help me pick out the correct color and details for my truck. Having the option for 0% financing was a huge plus for me as well. I also benefited greatly from the current promotion.

June 13, 2025
Unprompted review
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Reply from Katzkin

Hi Sarah! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I’m extremely pleased with my Katzkin…

I’m extremely pleased with my Katzkin leather seats recently installed in my truck. The quality is great and the installation was perfect.

June 8, 2025
Unprompted review
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Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome

easy order, easy install appointment, installer very friendly and detail orientated. I dropped off truck for install at 9:00 am expecting to pick up next day. It was ready at 3:00pm the same day. Only without my truck a few hours and that meant a lot. My installers where very professional and friendly.

June 9, 2025
Unprompted review
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Reply from Katzkin

Hi Rob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Good Choice

Product quality and fit

June 12, 2025
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

22 Ram 1500

Feels and smells like a whole new truck again. Great fit. Great quality. Factory, if not better than finish. 100% satisfied.

June 9, 2025
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Reply from Katzkin

Hi Oscar! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

We loved our leather seats for the…

We loved our leather seats for the first year but in year two just after our warranty expired the back seat developed a crack in one side and now the other seat has split as well. The seats are now uncomfortable to sit on and so I have duct tape on my three year old car. (Update) Katzkin reached out to us about our plight, we sent in photos of the leather coming apart at the seams and they honored their warranty with it being less than 3 years, even though we were over the mile threshold and replaced our middle row that was falling apart. We truly appreciate them working to correct a bad situation. Kudos to Katzkin on this one.

June 4, 2025
Unprompted review
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Reply from Katzkin

Hi Clif! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

A Great product at a great price

A Great product. The installation was excellent, which is a testimony to the quality and craftmanship on the part of Katzkins. Got exactly what I wanted. Very easy to work with staffing, even with a last minute change on my part. Custom with factory quality for a third the price. Will certainly do business with again.

June 5, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

From start to finish ROY and Dynamic…

From start to finish ROY and Dynamic Audio, in Virginia Beach knocked this project out of the park. Very easy to deal with awesome customer service at a very affordable price. Love you, ROY.

June 3, 2025
Unprompted review
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Reply from Katzkin

Hi Claude! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

My experience with the Katzkin team was A plus!

My experience with the Katzkin team been nothing but great! Ordering was a breeze down to the final install. John Ferrell from the design team had everything scheduled and built for me. And the finished product was exactly what I wanted with the custom stitching and the exact color. Couldn’t be more happy with the whole process. Now I’m considering to do my other cars so I will be returning to get more work done.

June 2, 2025
Unprompted review
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Reply from Katzkin

Hi Jeff! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

The Installer very friendly and…

The Installer very friendly and knowledgeable and helped me design them. The product seems exceptionally good.It looks amazing

May 29, 2025
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Reply from Katzkin

Hi John! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The Katzkin upholstery added to my new Ram truck

The Katzkin upholstery added to my new Ram truck is absolutely beautiful. If it lasts like it did in my 2016 Ram, I'll be a very happy driver.

May 22, 2025
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Reply from Katzkin

Hi Donna! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome product and customer service

I knew I wanted Katzkin interior but Karla G. made the process so smooth and effortless for me. The online seat cover design is great, but there’s so much more they offer! I was able to get a custom headrest design and the designers made it perfect. Then once it got to the installer they were also fantastic! Absolutely love my design and will definitely look at getting them for our other car.

May 28, 2025
Unprompted review
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Reply from Katzkin

Hi Stephanie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Karla. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Experience

The customer service was great. The product was great quality. The process was very smooth and fast from start to finish.

May 16, 2025
Katzkin logo

Reply from Katzkin

Hi Albert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Very pleased with the workmanship n the…

Very pleased with the workmanship n the installation and hands down Karla was very knowledgeable and answered all my questions that helped me make my decision on color n style
Thank u soo much Karla I will definitely recommend Katzkin and would definitely used them again

May 15, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Albert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Karla. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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