I had previously ordered from a competitor and after receiving a toilet broken and then reordering received another one broken.Both orders took a couple weeks to receive. I found at KBA and received i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found a tub that was exactly what we wanted, in the color we wanted, and we gave KBA a call. Gal on the phone was knowledgeable on the product, was located in the USA, and walked us through their pro... See more
We had such a great experience! Our toilets were delivered incredibly fast, and the delivery person was so kind and helpful. We did receive the wrong bidet seats initially, but their customer servic... See more
Company replied
Ordered very heavy glass shower enclosure and the arrival time was right on target. Price was same or better than the competition when shipping was included. Had a small issue with the LTL company,... See more
Company replied
Company details
Information provided by various external sources
We strive to provide excellent kitchen and bathroom appliances from top name brands.
Contact info
37th Street 331, 11232, United States
- www.kbauthority.com
4.2
Great
239 reviews
Replied to 36% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price, Best Selection, Super Fast Shipping
Kitchen & Bath Authority had just the item I was looking for, for my kitchen update. Not only did the Kohler sink I ordered get to me faster than other retailers were stating, K&BA had it at the best price anywhere. Thank you.
December 9, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the great review! We’re glad Kitchen & Bath Authority had exactly what you were hunting for no endless scrolling or measuring tape drama required. Getting that Kohler sink to you faster than expected and at the best price is our favorite kind of win. Thanks for choosing us for your kitchen update, and we’ll be here when the next upgrade idea strikes.
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Duravit 613200011041300 bidet toilet seat
Ordered a Duravit 613200011041300 bidet toilet seat from Greg. Greg is very knowledgeable helping me to get a correct product. The bidet arrived in 4 days. And with the help of the CS from Duravit to get an additional water line adapter from Amazon, the installation is successful.
January 18, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the great review! Greg will be happy to hear this he takes product details seriously so the right item shows up the first time, not the “almost right” time. A four-day delivery is always a win, and with a little teamwork from Duravit support (and Amazon playing sidekick for the adapter), it sounds like the installation came together perfectly. We’re glad everything worked out and appreciate you choosing Kitchen & Bath Authority.
Great quality items and pricing
Great quality items and pricing. Will come back in the future. Highly recommended.
January 29, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the kind words! We’re glad the quality and pricing checked all the right boxes. Hearing “will come back in the future” is our favorite compliment it means we did our job. We truly appreciate the recommendation and look forward to helping you again when the next project calls.
Best Price on the Internet - Delivered Exactly What I Wanted!
I'm a bit skeptical when I find the best price on the internet, that I'll think there is going to be a draw back in service or I'm not getting exactly what I ordered. This was not the case at all. I got EXACTLY what I wanted, shipped super fast, and with the best price on the internet. This was my first time buying from KBAuthority. I won't hesitate to buy from them in the future. And for this reason, I felt their service and quality was worth the time to leave them a five star review.
January 12, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for such a thoughtful review! We totally get that healthy skepticism finding the best price online usually comes with a “what’s the catch?” moment. We’re glad we could prove there wasn’t one this time. Getting exactly what you ordered, shipped quickly, and at the best price is how it should be, not a surprise twist.
We really appreciate you giving Kitchen & Bath Authority a first try and an even bigger thanks for taking the time to leave a five-star review. We look forward to being your go-to source going forward.
KBA saved my bathroom
KBA carried a part that was no longer supported by the manufacturer and delivered it quickly. They updated me on order processing, payment, shipping snd tracking. The entire process was transparent and KBA followed up after reciept.
December 19, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for sharing your experience. We’re glad we could help track down a part that’s no longer supported and get it to you quickly. Clear updates, transparent communication, and following through after delivery are all part of how we do business. We appreciate you taking the time to leave a review and trusting KBA with a hard-to-find item.
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Expedient and Pleasant
When the Kohler faucet we desperately wanted was out of stock everywhere else, the team at KBA came to the rescue and did all they could to assist, and they came through! Very pleasant and helpful team.
November 18, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the kind review! We know how stressful it is when the faucet you really want suddenly disappears everywhere else. We’re glad the KBA team could step in, track it down, and come through when it mattered. Helping save the day is always more fun than saying “sorry, it’s out of stock.” We appreciate the kind words about our team and look forward to helping again whenever you need us.
Great service!
Kitchen & Bath Authority is great with prompt responses and delivery status updates. All deliveries were on time, and I am very happy with their reliable service.
December 14, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the great feedback! We’re glad the updates were timely, the deliveries behaved themselves, and everything arrived right on schedule. Reliable service isn’t flashy, but it’s exactly what we aim for. We appreciate your trust in Kitchen & Bath Authority and look forward to helping again in the future.
So easy and quick delivery
So easy and quick delivery. Product is brand new in sealed packaging.
January 30, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for your feedback! We’re glad to hear the ordering process was easy and your delivery was quick. It’s great to know your product arrived brand new and securely sealed (just the way it should be) . We appreciate your business and look forward to serving you again.
Great price and fast shipping
The item was offered at a great price compared to other merchants. The item arrived very quickly, packaged well, and was the exact quality that I was looking for. Can't beat on price/value
December 1, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for your review! We’re happy to hear you found a great price and that your order arrived quickly and well packaged. Delivering quality products at strong value is important to us, and we appreciate you choosing KB Authority. We look forward to serving you again.
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Glass shower enclosure
Ordered very heavy glass shower enclosure and the arrival time was right on target. Price was same or better than the competition when shipping was included. Had a small issue with the LTL company, but it was quickly rectified. The delivery driver was great and dropped it off in my garage.
December 10, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for sharing your experience! We’re glad to hear your glass shower enclosure arrived on time and that our pricing remained competitive, even with shipping included. We appreciate your patience with the LTL delivery issue and are happy it was resolved quickly. It’s great to know the delivery went smoothly in the end. Thank you for choosing KB Authority we look forward to assisting you again.
Great Communication and Customer Service
January 7, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for your feedback! We’re glad to hear you had a great experience with our communication and customer service. We appreciate your business and look forward to working with you again.
Reply from Kitchen & Bath Authority
Thank you for your review! We’re glad to hear your item arrived quickly. We appreciate your business and look forward to helping you again.
Great Company
Great customer service - friendly, fast, overdelivered for us!
December 9, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the kind words! We’re thrilled to hear that our team delivered friendly, fast service and went above and beyond for you. We truly appreciate your business and look forward to helping you again.
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I really enjoy working with this…
I really enjoy working with this company. They're the best and I would recommend them to everyone.
January 1, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you so much for the wonderful feedback! We truly enjoy working with customers like you. Your recommendation means a lot to our team, and we’re grateful for your continued trust in us.
Great experience with KBauthority.com
Great experience with KBauthority.com. The bathroom fixtures I ordered were exactly as described, competitively priced, and arrived well packaged and on time. Customer service was responsive and helpful when I had a quick question before ordering. I’d definitely purchase from them again and would recommend them to anyone renovating a bathroom.
December 28, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you so much for taking the time to share your experience! We’re glad to hear the bathroom fixtures arrived exactly as expected and that the pricing, packaging, and delivery met your needs. It’s also great to know our customer service team was able to help answer your questions before ordering. We truly appreciate your recommendation and look forward to assisting you again on your next bathroom project.
Received the correct product in a…
Received the correct product in a timely manner what more can a guy ask for
December 10, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thanks for the great feedback! We’re happy to hear everything arrived on time and exactly as expected. We appreciate your business and hope to help again soon.
Good company
Good company to work with. The shower seat that I bought looks great and is very sturdy.
January 16, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the kind words! We’re happy to hear the shower seat looks great and feels sturdy. We appreciate your business and hope to work with you again.
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Slick as butter!
This item has been out of stock everywhere. When KB+A had one in stock, I jumped on it immediately. It was shipped quickly and arrived as expected. I would definitely purchase again from KB for my kitchen and bath needs.
December 11, 2025
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for sharing your experience! We’re glad we had the item available when you needed it and that it shipped quickly and arrived just as expected. We truly appreciate your trust in KB+A and look forward to helping with your future kitchen and bath projects.
Great communication in regard to…
Great communication in regard to leadtime. Appreciate stock level for hard to find parts.
January 27, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for the feedback! We’re glad our communication around lead times was helpful, and we appreciate you recognizing our efforts to stock hard-to-find parts. We look forward to assisting you again.
The shipping was fast
The shipping was fast, the air gap matches perfectly with my faucet. Thank you!
January 27, 2026
Unprompted review
Reply from Kitchen & Bath Authority
Thank you for your feedback! We’re glad the shipping was fast and that the air gap matches your faucet perfectly. We appreciate your business.
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