Kingston Blinds Direct Reviews 

2,216
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We looked at shutters from Kingston Blinds, William came around with samples and discussed our options. He is a very pleasant and friendly chap and arranged a reference viewing before we made... See more

Rated 5 out of 5 stars

Will turned up at the agreed time and told me all the options very clearly. There was no pressure from him to make an order. I ordered shutters and they were fitted 10days earlier than he said they mi... See more

Rated 5 out of 5 stars

Whilst reading many negative reviews about other companies I came across Kingston Blinds who stood out to be the best with excellent reviews. I ordered replacement slats for my mum's blind & am highl... See more

Rated 5 out of 5 stars

Ordered some vertical slats to replace my old ones on my vertical blinds late pm on thurs 29/12/16 & received my blinds today 4/1/17, (with New Years Day & weekend/bank holiday all in between!!!) W... See more

Company details

  1. Interior Designer
  2. also in
  3. Bathroom Remodeler
  4. Bedroom Furniture Store
  5. Kitchen Supply Store
  6. Living Room Furniture Store

Information provided by various external sources

We offer a large selection of made to measure Vertical Blinds, Roller Blinds, Venetian Blinds, Wooden Blinds, Roman Blinds & Perfect Fit™ Blinds. So whatever your taste or budget Kingston Blinds Direct have just the blind for you. We also offer a huge selection of Replacement Vertical Blind Slats, Blind Parts & Accessories.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,216)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement slats - Perfect!

I used Kingston Blinds for replacement slats and they are perfect- you couldn't tell the difference. I even made a mistake and put in the wrong measurements. iI sent an email with the correct measurements and Colin dealt with it in no time. Best customer experience.
I would totally recommend! Thank you so much Kingston Blinds.

June 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Above & beyond

Had a great experience using this company. I needed blinds urgently and Kingstone blinds really pulled out all the stops, to get them to me quickly. Absolutely superb quality, look great. A big thank you to Colin who I think is the owner.

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, extremely quick turnaround order to delivery, very good quality blinds. Highly impressed with entire process would have no hesitation to use again or recommend to anyone.
Thank you, much appreciated

February 20, 2020
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Rated 1 out of 5 stars

wrong design received

wow, so i ordered a blind called love hearts, the only one on their whole website with love hearts, white back ground with pink hearts, what turned up today, is hideous , not what i ordered!!! green yellow brown blue pink hearts, and whats really strange, this blind isn't even featured in there store, so god knows how they manage to send the wrong one, called them up was told too send a photo, which i did and heard nothing back as yet.

January 24, 2020
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Rated 5 out of 5 stars

Over the moon with my new 3 sets of…

Over the moon with my new 3 sets of vertical blinds. Great fit and great quality. Delivered ready to hang. Smooth transaction and kept in contact with progress through to delivery. Very speedy service and packaging was excellent and well labelled. Would definitely recommend Kingston as well as use them again.

August 25, 2019
Unprompted review
Rated 1 out of 5 stars

No show for quote

We waited in for a representative called Colin to come between 10am and 11am. It got to 11.30 and we hadn’t heard anything so phoned the company to be told that they were busy so wouldn’t make it!! Would we like to rearrange an appointment. I don’t think so! Very disappointed seeing as this company was recommended to us by a good friend. The person on the phone wasn’t particularly apologetic and clearly wasn’t bothered about getting our business. Completely opposite to the wonderful representative from Hillary’s who quoted us for the blinds earlier in the week.

August 8, 2019
Unprompted review
Rated 1 out of 5 stars

Don't order through EBAY

We ordered our blind via Ebay. BIG mistake, we put the order through in May. In June we managed to get through to Kingston Blinds to enquire where our order was. Only to be told that Ebay has not taken the payment. Obviously confused we checked and this was correct. This left us very puzzled as we did input the payment correctly. When talking to Kingston Blinds (older gentleman) he said he would check their end but never got back to us. When we phoned them for the second time he said they had our order in but weren't going to despatch the order until they had received payment.We made the payment with them direct and then was told it would take a further 2 weeks as they had to now put the order in. I explained they had told me the ordered blind was sat there, which they denied ever saying. We didn't get what we ordered until July. No apologies, compensation or offer of a discount on our next order...nothing! Their customer service is appalling however the blind was quality. A bit over priced. Would I use this company again? Probably not!

July 22, 2019
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Rated 5 out of 5 stars

Beautiful blinds

Just received my Kingston blinds, weights and chains already in place and a perfect fit. Excellent no hassle service.

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered vertical blind slats, they are excellent quality and look great. They arrived really quickly and I would recommend them. Happy customer! Thank you.

June 5, 2019
Unprompted review
Rated 5 out of 5 stars

Best company ever....

Couldn't have asked for a better service. Simple ordering process, arrived quickly. Had my replacement slats up in my patio window within 5 minutes of delivery as arrived rolled and ready to hang. Definitely going to use them to replace all the other window slats. Oh and did I mention a great price as well.

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

What a service

What a service. What a Company. Placed my order on-line. Helpful lady rang to confirm some details and the following day the headrail arrived. Absolutely marvellous, good price and a quite fantastic service. Thanks

March 13, 2019
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Rated 5 out of 5 stars

Absolutely amazing customer services…

Absolutely amazing customer services and excellent product. I orderes my blind for the living room and it looks absolutely stunning. Easy installation and the dimensions is exactly as I asked for. Great company and great product faultless.

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered the classic wood true white…

I ordered the classic wood true white venetian blinds, nearly £150 cheaper than any other blind company. I was a little dubious, my partner ordered before Christmas so there has been a little delay receiving them. I didn't check the blinds before handing them over to our carpenter who was installing the blinds in our new home (all 12 of them) a few hours later I returned home pleasantly surprised what wonderful quality they are, made to measure perfectly for all the windows. Thank you very much, wonderful service, quality and overall happy customer who will recommend you to others.

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

Quality replacement slats.

I ordered replacement vertical slats. Really pleased with quality and they come complete with all the parts needed. Please note that these are MACHINE STITCHED not glued like cheaper versions. Thank you Kingston Blinds for a quality service.

December 16, 2018
Unprompted review

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