Kitchen Worktops Online Reviews 

643
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that packages arrive promptly and scheduling a convenient drop-off day is very easy. The staff and delivery crews are consistently described as extremely helpful, professional, and friendly when handling heavy items at the property. Some reviewers were happy with the exceptional quality of the worktops, mentioning that the finished products look fantastic and match their descriptions. Consumers also appreciated that browsing and ordering online is straightforward, featuring competitive pricing and smooth transactions from the initial enquiry onwards.

What people talk about most

Delivery service

Customers report great satisfaction with the delivery service, highlighting prompt arrivals and professional... See more

Product

Users describe positive interactions with product, highlighting top quality items that look fantastic and... See more

Quality

Reviewers highlight positive aspects of quality, consistently expressing satisfaction with their purchases.... See more

Service

Reviewers express great satisfaction regarding the service, noting a faultless process from initial enquiry... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more

Rated 5 out of 5 stars

A good price, easy to arrange a delivery day with good communication on the time. The guys were very helpful considering the worktops are heavy. Would use the company again.

Rated 5 out of 5 stars

Wide range of worktops at fair prices. My order was processed and delivered promptly and the two man delivery crew placed the worktops exactly where we asked.

Rated 5 out of 5 stars

Very helpful and friendly with pre-order advice. Then the order arrived quickly and when advised it would. Prices were rthe best I could find No problems at all - I can very happily recommend th... See more


Company details

  1. Kitchen Supply Store

Written by the company

kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

643 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(643)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

People at Kitchen Worktops on line were…

People at Kitchen Worktops on line were very helpful and friendly. They answered the telephone promptly and rang back promptly. There was a slight hold up with the kitchen sink which was coming from the Manufacturer but they sorted this out quickly. I would buy from them again.

March 27, 2024
Rated 1 out of 5 stars

Spammed constantly for a review

Maybe ask for a review after the worktops have been delivered.
Not 3 days before.
The communication email regarding delivery could be better .
The time slot should be removed from the communication if you don’t intend to provide one .

March 9, 2024
Rated 5 out of 5 stars

Good quality, great choice and really reasonable prices!

Originally ordered worktops from B&Q but sent them back as they were poor quality. KWO much cheaper and also much better quality and choice. Offered free samples so could match them to our kitchen cabinets. order went through easily and delivery was fast. The delivery men were friendly and polite they brought them round the back of the house into the kitchen for us. Highly rate this company!

March 6, 2024
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Rated 4 out of 5 stars

Good service all round

Good service all round
I rand prior to placing my order as I had a few queries, the gentlemen was very helpful and my questions answered
on the day of delivery there was a problem and I was contacted to advise of new timeline
They found my property without any problems as many deliveries always get lost, they manage to get worktops in without a hitch as difficult to access, very please

February 6, 2024
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Rated 5 out of 5 stars

Simple & easy

Very easy site to navigate around, simple to see what you're ordering and to place an order. Delivery areas & cost explained in easy non gobbledygook language and a fast delivery service

February 8, 2024

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